3 (46)
3465 S Church St, Burlington, NC 27215
(336) 584-3374
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Margie Ward
2024-03
Everyone is nice. Some of the people know me, they always greet me with a smile. If you smile they will smile back. I believe if you have a smile on you face & a song in your heart the world will be a better place.
Niobe Rose
2023-12
Theresa was fantastic! She was dealing with a regular Karen when I arrived. Teresa displayed exceptional service skills. She was exceedingly kind to this woman and took the time to very thoroughly explained that the deal she was asking for was online only in the app. And showed her where I said that. The woman said she was going to call and complain about Teresa so I just wanted to make sure she got the recognition she deserved. Thanks for being awesome Teresa!
Corrin L.
2024-03
Every time I come I am waiting for at least fifteen minutes without being acknowledged, despite several staff and no one else in line. Always met with an attitude when finally helped & talked to extremely disrespectfully by one of the female staff members.
Dana Nicole
2023-11
Honestly sick of Ms. Tabitha’s attitude and “well it wasn’t me” mentality. I’ve been coming here since it was rite aid specifically bc it wasn’t a cvs or Walgreens. Mishandles medications, refuses to inform on shortages or inventory. Just all-around genuinely terrible experience nowadays.
Shannon Thomasson
2024-02
Dont use this place. Place orders you didnt ask for. Rude people in drive in. Cant get needed medications and gives attitude when you ask when you will get it.I switched to total care. They actually care about their customers.
Shannon Carney
2023-07
This Walgreens on St. Mark’s Church Rd. is terrible! They don’t answer their calls and the wait is always so long, when they even help you at all. I just tried to talk to the pharmacist, waiting 30 minutes with no answer and it just disconnected me. I tried again with no luck. Then I called the Walgreens on Shadowbrook and they answered right away! No wait! The last time I was in the drive-thru at the St. Mark’s Church Rd. Walgreens, the lady was rude. I switched to the Walgreens on Shadowbrook, and they are soooooo much better!
Sharon Dahulich
2023-05
Church St…..picked up a script. We ? the cost and requested using GoodRx. The tech said it wouldn’t lower the cost. She was not helpful, she never smiled, she never offered to explain, she was just rude The whole conversation with her was very unprofessional I went backup & talked with the pharmacist and he did explain the Goodrx I thanked Him for the explanation. As I was leaving I mentioned her attitude & her rudenessHis comment as I walked away was…..” oh sorry”. I will not use that pharmacy again!We then went to photo counter…..The clerk was exceptionally helpful. Customer service was A+
matthew lucas
2023-05
I have no idea of how they are still in business to be truthful. I am never the kind of person to complain on bad service because i get it! People and businesses have bad days. Although, the terrible customer service at the pharmacy is horrific every single time i go there! Which thank God is only once a month! Because i honestly have to wait either 2 hours or come back the next day for my meds even after i get a text message from them to come pick up my 3-4 prescriptions that are ready for pick ("supposedly")!! That's very unprofessional and time consuming that most people don't have to waste!! PLEASE? Hire the staff you need to keep up with demand!!
Rondalyn Turner
2023-08
Website says closes at 7:00pm I get there at 5:56pm sign on window says no pharmacist no drop off or pick up I look to check what time they close it says 6:00pm I decide to go inside I get to the pharmacy at 5:59pm no one is in site I go to the front to ask the cashier what time does the pharmacy close he says 6:00 it’s at this point 6:00 so I tell him what I did with the drive through and that I came inside before 6:00 and he says oh…yeah it’s closed. I say so you actually close before 6:00 since at 5:56 the sign was already up. He just said sorry. Come on Walgreens get it together!
Ronald Fink
2024-04
Pleasant and helpful personnel. Clean store.
Lisa Cohen
2023-10
Horrible. My child was sick and they said they would text when prescription was ready. No text. So my child had to go another 12 hours without antibiotics.
Ox Man
2023-05
Ms Chris is great. Tiffany, great. The walgreens system is bs. The app never works, other pharmacists bill things late somehow causing me to go without medication for a day or 2. Now they had a system outage. So medication i been waiting on since Wednesday is gonna be filled who knows when. Always a problem here. Screw walgreens im transferring my prescription elsewhere. Unfortunately the few people that work here that are great are stuck here i guess. Its not the staff its the system. To be clear.
Ashley Perrin
2021-05
To the pharmacist SHANE you are so great, you always work hard, making sure we get the best deal and the best prices for our prescriptions. Thank you for taking time to walk through the store and find me great deals on my medicine and having it ready for me when I came through the drive thru.We love you SHANE !!!!!!!!!!!!!!!
Chandra White
2022-05
They have the absolute worst customer and they are very unprofessional! The only reason why I use them is because of my insurance. I’ll rather wait in CVS drive thru for 45 mins and receive great service!
Kelley Burnett
2018-05
I had a prescription that’s very expensive & my insurance would not pay for it. The pharmacist & pharmacy tech we’re both Amazing. Friendly & knowledgeable. Since I was going to be paying cash for my medicine I was trying to use goodrx. For whatever reason I couldn’t get the goodrx web page to load so the pharmacy tech used his personal cell phone to access goodrx. With his help the cost of my prescription was greatly reduced. 🧡 The store was spotless, the front cashier was friendly & the parking lot was well lit. Thanks Rite Aid. Sunday 11-26-2017 (the day I was at rite aid) @ 5:30 pm.Kelley
Christina Huegi
2020-05
Crappiest pharmacy service EVER! Decided to just drive down after being put on eternal hold for 20 minutes, pull up and they're just standing around talking , not helping anyone else, not answering phones, and on top of that, they never run BOTH insurances, I have to remind them EVERY TIME. Always delayed too.
Shelby Bowman
2023-05
Pharmacy closed 5 mins too early (4:54PM) Needed medication and Highly upset. Pharmacist said “sorry girly”
paul and violet lockhart
2023-10
The salesperson helped with printing a picture, because senior citizens do not know all technology
Marilyn Boggs
2023-05
easy shopping and near my work and the street location. located a Ross from food lond grocery store. very convenient
Ilazabeth Obi
2019-05
They are ALWAYS READY TO NOT WORK. NOT HELPFUL AT ALL. I tried to transfer my prescriptions here because it is closer to my house and she came up with every reason why they don't want to do it. This is a Walgreens by the way. Catch up google.
Ricardo Scott
2022-05
Pharmacy very slow. Technicians are chatting and playing while customers are building up in line.
Файна Забавка
2021-05
Avoid. The worst pharmacy. Use CVS instead. Terrible service, for a pickup service, they force you to use some phone outside, that everybody else is using, without any sanitation.
B M
2020-05
I HAVE HAD THE WORST EXPERIENCE WITH THIS PHARMACY...NONE OF THEM LIKE THEIR JOB OR THEY WOULD DO BETTER...THEY WILL LOOK YOU IN THE EYE AND LIE...MEDS NEVER READY OR CORRECT...THE PHARMACIST TOLD ME IT WAS MY FAULT THEY MAKE MISTAKES...THEY HAVE LOST MY BUSINESS ...RUDE. SHANE DOES A GREAT JOB ...THE REST ARE BAD
Elizabeth Sanders
2021-05
They did not know what a raised commode seat was. I waited 10 minutes before I hung up. Calling CVS
Mark Dishner
2020-05
Waiting in drive thru for 15 minutes with one car in front of me. Guess they let them sit there while filling a prescription. Not how it is supposed to work.
Kd Umstead
2021-05
This pharmacy is lazy and totally unprofessional they have terrible customer service and do not care for their patients well being at all DO not use this pharmacy keep driving .... it’s a shame because they are giving Walgreens a terrible name!
Matt Carlone
2023-06
Horrible customer service some of the rudest people I’ve ever seen
Joseph Harris
2021-05
Had to use the bathroom. No toilet paper. Thankfully you had paper towels in the dispenser. I thought I was going to use my socks.
Timothy Ingram
2022-05
Convenient, professional and well designed to meet your medicine needs.
Rita Hicks
2023-07
Fast drive through pharmacy.
Monday | 8 AM-9 PM |
---|---|
Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 9 AM-9 PM |
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