4.4 (72)
2602 Alamance Rd, Burlington, NC 27215
(336) 226-9410
leonardusa.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim Kernodle
2024-04
Very unprofessional. The person who ordered, ordered the wrong product for the van. A different person started the install and stopped. This person had never worked on a Sprinter. He called me an idiot as I walked out the door because I wanted my money back. They did refund labor but would not refund the products they ordered. Left 3 messages at corporate office in Mt.Airy but know one returned my calls. Wrote a letter to the CEO and never received a response. I wanted to do business with them since they were local but that proved to be a mistake.Jim Kernodle M.Ed
uli on wifi
2024-05
I went to this place looking an axle and the person work there tell me just sell replacements for the own trailer they sale no to any person traying to buy . NOT RECOMMENDED GO TO THIS PLACE
Kathy Martin -Snyder
2024-03
My friend bought a building from you in January 2023 ! It leaked and she STILL is waiting for repair!!! You said you will be out but now it MARCH ! You call yourself QUALITY Leonard Buildings but I don’t think so!!!
David Rancourt
2023-05
I couldn’t be more pleased with the quality and installation of my new tri-fold hard top on my Ford F-150. Great buying experience! I will be back for another truck accessories purchase and installation soon! Thank you to the Burlington Leonard Team! Dave.Thanks also for the installers Alex and Kyle great job.
Mike Cox
2021-05
Got a 6 inch lift kit, custom rims and tires, all for a great price and excellent work
Jim Kirk
2023-05
I couldn’t be more pleased with the quality and installation of my new tri-fold hard top on my Chevy Colorado. Great buying experience! I will be back for another truck accessories purchase and installation soon! Thank you to the Burlington Leonard Team! Jim K.
J Holliday
2023-08
Joel was an outstanding salesman that really helped get my storage building purchased and delivery setup super fast. Ryan delivered timely and is a superstar for the business. I recommend this business 100%.
Gregg Jordan
2021-05
I recently purchased a bed cover for my truck and these guys hands down were great to work with. Amazing experience from the beginning. Great communication during the process , from making an educated purchase, feeling confident I ordered a good product, to an A + on the install. Wes and the gang had my bed cover in earlier than expected and he actually stayed over to install my bed cover 30 min prior to closing . Great customer service from my experience there last week and much much improved than over a year ago when I was there purchasing some seat covers. That experience was horrible last year. Glad to have these new guys in the county. Will be buying from them again. Good decisions in upper management in whomever selected these current guys to work there. That business will do extremely well !
Eric Case
2023-05
Normally not one to leave or read reviews however, I had to this time to shout out the awesome customer service I received from Joel and Michael on 9-29-22. I have a 5x8 trailer that had a bad wheel hub and bearings (so bad the outer bearing was missing) Upon coming in Joel was quick on the spot offering solutions and advice. Needless to say I had to make several trips that day due to issues I ran into with what was supposed to be an simple job. Michael walked me through step by step of exactly what to do and even asked for me to follow-up once the repair was complete. Working in retail as a DM for the past 20 years I know you DO NOT get this level of customer service anymore at most retail locations. Because of them Leonard has gained a customer...well done gentleman!
Rosie Ostman
2019-05
I was in a pinch and needed a camper shell quickly. Although they didn’t have one they helped me by giving me ideas where to look. Steve took the time to call around and was very helpful. Even though I was not able to buy a shell from here, the guys gave me a great deal on installing seals on the truck, made sure the shell was securely fastened to my truck and wired the brake light. These guys are super helpful and I very much appreciate their help. I am now able to take my truck across the country on my move and my four legged kids will be safe in the back. Thank you both so much.
Eryk Rippenhagen
2017-05
Always done quick, quality work with competitive pricing and friendly service. I've worked with them installing a variety of truck accessories, and heard of friends/acquaintances that have had nothing short of an excellent experience with both trailers and buildings. Steve and his installers won't let you down!
allen boone
2022-05
Outstanding. Quality products, sales and installation. Working with Josh and Keith was a pleasure. Excellent Customer Service! Was in and out in far less time than expected. Top notch; will do business with these folks again and again.
eric bluford
2020-05
Awesome experience from the moment I drove on the lot. The manager (Maryn Takacs) was honest and very knowledgeable. And the technician (Scott) blew me away with his patience and attention to detail. My background as a maintenance mechanic makes me leery of certain things. Scott passed every test and made me feel comfortable with not only my purchase but also the upgrades. I would definitely recommend.
sam gibbs
2021-05
I called this location for a 7X18 trailer after calling locations in to other cities I shall not name. the manager at this location assured me that I will not have to call any other locations and she would call around for me to find a trailer and take care of the logistics to get a trailer to that store therefore I immediately decided to fill out the credit application and just like her word she texted me and telling me she had a trailer by the end of the week and the trailer was ready to be picked up. I went there to pick up the trailer she handled all the paperwork stayed after their closing time to finish up making sure I understood all the ins and out of the application process and the trailer. I am beyond satisfied with my experience at this location and will be returning to them for a new grill/ bumper installation on my truck and potentially a lift. I also will be using them if I decide I would like to buy another shed already made. By all means if you have any questions or interest for a trailer check the store out and I can definitely vouch for them. also check them out for any customizations on vehicles and if they can't do it they definitely can tell you how and who can. They had trailer covers truck covers, sheds, lift kit, tire packages, tool boxes.
COMMERCIAL DAVE
2018-05
The Burlington store is a great place to do business! From the helpful and friendly staff to the impressive selection of truck and van accessories, Steve and his crew know their products and they get the job done! I buy for a large company and my clients do not accept anything but the best! Leonard’s allows me to offer them just that and at a price that can’t be beat. David Lykins, Commercial Manager Nichols Dodge
Michelle Jordan
2020-05
I couldn't be happier with the service I received. Maryn was so helpful and polite. She made buying my storage building a breeze. Marty is the best delivery person in NC. He knowledge and talent is unbelievable. He had my building set-up in no time. I highly recommend this company!
Jason Fogleman
2020-05
The crew at Burlington is great to deal with. I ordered a leer shell for my truck and it arrived earlier than expected. Chris done an excellent job on the install and Travis and the rest of the crew help with the selection and ordering of the shell.
Jeff Moore
2020-05
Great experience purchasing a XL dog house from the Burlington location. Couldn't ask for better service. Manager even drove the forklift to help me load it in the truck. Would highly recommend doing business here. I definitely will again.
William Ranson
2020-05
I was having difficulty getting in touch with a vendor near Supply NC. After several days of frustration, I met Tammy at the Charlotte NC Store #118. She went far beyond what an associate normally does for a customer. She worked up my order and explained the process with precise detail and arranged for my new building to be delivered to my location in Supply. What a breath of fresh air to see some companies still focus customer service. I highly recommend Leonard Buildings and Truck Accessories. Thank you again Tammy for all your help with my purchase.
Mariana Tagliaferro
2019-05
Amazing customer service and prices!! I felt welcome the moment I stepped into this place and received not only great and knowledgeable help, but Steve and his team made a difficult decision very easy. Thanks so much for taking care of us every step of the process getting a hitch installed in our car and buying the perfect trailer for our needs!
Steve Newton
2023-06
Alex did a top notch install of the bedside an Tonneau cover. Left the bed clean, and discussed operation of the new equipment with me when I picked it up.
Walter Bach
2019-05
Today I had put on a hood bug shield and bumper guard.The manager and staff were outstanding.Great price and completed in less time that they originally told me.My truck looks fantastic.I highly recomend Leonard and this Burlington location.Thanks guys
TJ Lepre
2020-05
Had a B&W gooseneck installed. Remember that thing called customer service😜 well this is where you’ll find it! I was walked through the entire install. The operation of the product and what to expect. Guys were great from start to finish. Kept me in the loop the entire day! If you’re looking for truck accessories of any kind, give these guys a call!! Hands down BEST service!!!!
Pamela Porter
2023-05
Leonards always does good work for us! Alex was especially helpful today. Not only are they customer friendly but they do competent work!
Lauren Trine
2023-05
Needed a hitch installed in 3 days. Called and Josh was able to get the hitch and get it installed in time, no fuss no muss. Professional folks, quality work. A+
Phillip Morris
2020-05
I love Maryn!, I went to the Burlington store to purchase a trailer, my first being in Durham NC under the management Maryn. I learned that she was coming to manage at this location, which made me very happy. Her customer service is exceptional and she takes pride in seeing that her customers are happy and satisfied. Additionally, you can trust her wisdom as she is very knowledgeable about the products IF YOU want GREAT CUSTOMER SERVICE, go see Maryn. You wont be disappointed!!! Blizzard
Tim Marco
2015-05
Purchased a set of Aries side steps 4 yrs ago and they are already rusted out from the inside out. They have a 2 yr warranty. They offered me 40 bucks off of a 460.00 set. I was told those running boards were junk and we dont carry them anymore.....yet we wont stand behind stuff we sell that is junk. I will be taking all of my future business to Auto trim on Chapel hill road and anyone who will listen to me will know about their crappy customer service and lack of knowledge on the products they carry...... the level of service I received was sickening......DO NOT DO BUSINESS HERE.......TO MANY OTHER GAMES IN TOWN
S Ryals
2020-05
Leonard's has somehow managed to hire, and keep, an outstanding installer at their Burlington store. Heis name sis Chris, and he has been there for a couple of years now. That on top of the fact it is under new management makes the process smooth. A brake box and a hitch later, now all that is needed is a spray on bedliner! Cudos to Chris and his outstanding work and attention to details installing.Hope you're paying him what he's worth, so you don't lose him.
E Rambo
2020-05
Purchased a cap for my Tacoma. Everyone I dealt with was courteous and professional. And Chris did a great installation job. Wonderful service. Beautiful cap.
Google User
2016-05
Funny how have the people on the review list are ken or actually work for the company. LOL. Pearse Mathewson III , the store managers name is Matt Mathewson ,, humm , Then you have Graham Hobbs , he is the assistant manager , and I am guessing Michelle Hobbs is his wife or sister. then Travis Thomas,, he is the district manager.LOL..Anyway I will never buy another trailer from these guys. I purchased a trailer and have not had anything but problems with the axle, and these guys tell me I overloaded it ,, really , with a riding lawnmower I overloaded it. I should have listened to my friend about this place he purchased a custom trailer and when it arrived it was dented and scratched. The guys told him , it was a trailer and was going to get that way with normal wear. They then let him switch it out for another one that has done nothing but caused wiring problems. NO MORE!!!!!!
| Monday | 8:30 AM-6 PM |
|---|---|
| Tuesday | 8:30 AM-6 PM |
| Wednesday | 8:30 AM-6 PM |
| Thursday | 8:30 AM-6 PM |
| Friday | 8:30 AM-6 PM |
| Saturday | 9 AM-3 PM |
| Sunday | Closed |
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