Charlotte Street Animal Hospital

Sofia Wittemann

2024-04

Shout out to Dr Cowan and Taylor for being awesome with Tucker yesterday! And a huge thanks to everyone in the back I’m sure were required to wrangle my crazy boy. I know Tucker isn’t the easiest dog to work with, so I’m so grateful for these guys! Definitely recommend for others who may have a hard time finding vets who are understanding and caring to those of us with difficult fur babies

Kim Kimmey

2023-10

My pets and I love this vet clinic and especially Dr. Amber. Dr. Amber is loving, highly experienced and most of all thorough. She treats my 2 dogs and my cat as though they were her pets. Thank you Dr. Amber and Charlotte Street team for working with me to give my babies their best lives.

Ari Ypema

2024-04

The receptionists are always very kind and helpful. Molly the vet tech has seen my cat on two different occasions and she is so sweet and caring. Great at handling and examining my very anxious cat and willing to answer all my questions. The doctors are wonderful as well. Dr Scully helped address my concerns about my cat’s asthma and didn’t push for any unnecessary treatments. I’m always very grateful for his care and consideration. Fifi is so lucky to receive great care from CSAH!

carolyn andrews

2024-04

I wasn’t permitted in the exam room with my cat, so I can’t say if things went well or not. Also, I was charged $36 for a nail trim which I think is ridiculously high.

Kim Lippes

2024-04

Dr Amber at Charlotte St Animal Hospital is amazing. Our pup has had his fair share of Vets both for Seizures and GI issues. Our Neurologist at Upstate recommended her and after numerous attempts at other facilities Dr Amber was able to assist. Our pup loves her and is happy to see.

Lindsey Austin

2024-03

Very pleasant staff. Showed interest in each pet. And spent more than adequate time assessing and addressing any issues.

Pac Magic

2023-08

The staff and doctors are always very kind when I need help with my two senior dogs. They have made sure we’re seen by our doctor asap and are so extremely nice and caring. My pups get excellent care. The best!

Alicia Jeffers

2024-03

Dr Henry is fantastic! She has a bubbly and friendly personality. She was very gentle with my ferret, Rocket. She is very knowledgeable and I trust her completely with my babies care. The ladies up front were nice as well and it was very easy emailing them to set up an appointment!

Samantha Brooke

2024-04

I had the best experience at Charlotte street. My kitten got really sick over the course of a few weeks. I had taken her to another vet in town and they told me she was really sick and that I could take her home for a day or two and then make a decision after that. The next day she got progressively worse overnight and I could tell she was very sick so I called Charlotte Street right when they opened and they got me in right away for a emergency visit. when I got there the the vet really honest and straight up with me and told me what my best options were, and what she would do if it was her cat. With their input I decided to put her down. They were incredibly compassionate about it. They offered to give me as much time as I need to with her and even loved on her and rubbed her as they were administering the medicine. The doctor even held my hand when it happened. They also offered to hold off on payment until I could get the funds ready and hear back from ACW. I will definitely take my cat for and other pets there in the future

Melanie Lynn

2024-04

At 13 yrs of age, Maddie had come to refuse going into a vet's office. Yet, at Charlotte St, she was the most at ease and calm that I've seen her in years. We appreciate they allow exams without having to get up on a table. Every vet we met (2 for appts and one just for questions) was kind, caring, compassionate, and genuine.Being able to text with questions and set up appts is invaluable!We did have to wait a couple of days for a prescription as the vet we saw first was not in for a couple of days, so that was a little frustrating, but they did accommodate and help us to fill that prescription sooner than our vet's return.Our story did not have a happy ending </3 and yet we still feel grateful for the service we received here. Thank you to all the staff who looked after us and did their best for Maddie. Our blessings to all of the team at CSAH.

Joey Robison

2024-02

My three dogs usually get extremely anxious at the vet. We went to Charlotte Street Animal Hospital tonight for new patient visits. It was the best vet appointment they have ever had thanks to Cat and Dr Harbin. They were both so kind and so thorough, and our puppers were calm and relaxed enough to sprawl out on the floor! What a great experience - thank you, Cat and Dr Harbin!

Janine Johns

2024-03

Everyone was very helpful, especially the vet tech (I think his name was Shawn?). Dr. Abrams was amazing and very thorough in caring for my senior dog! Also, the person I spoke to on my initial phone call was courteous and helpful. A great experience.

Lisette Thomas

2024-03

Another great experience at Charlotte Street Animal hospital. We were given all the time we needed. All questions were answered. It was easy to schedule our appointment which was without much notice. Excellent care every single time. We did labs which were thoroughly explained with the options to explore more details. Huge thanks.

Paul Koerber

2024-04

I came to Char St An Hosp after many tries to figure out my dog's stomach issues. Finally I have found a Vet who will view it as a chronic problem rather than treating is as multiple individual events. I think that we are on the way to fixing a long term problem.

Emily Fiore

2024-04

Dr. Henry is a delight :) from the moment she walked in to our first appt, I felt at ease, never rushed. Our dog, Yuma, had her tail up and wagging the entire exam. She offered thoughtful advice, and recommendations that I feel confident in. I’m very excited to establish this practice as our new home vet.

Will Callahan

2024-02

Dr. Cowan and Vet Tech Alice were really exceptional (as is the whole team!) They were both super knowledgeable, extremely gentle and good with my skittish dog, met me where I was, and did not try to push any additional treatments or fees that were unnecessary. Highly professional, super caring, really couldn't have been any better. My dog, who is very dog reactive and fearful about places like the vet, had an absolute blast. I think she would be genuinely excited to go back, even though she received an ear treatment and vaccine while she was there! This is the way vet's offices should be.

Jasmine Narehood

2024-02

I took my cat in for an emergency visit. I had never been to Charlotte Street Animal Hospital before, but they let me bring him in to drop off immediately. Every time they wanted to do a test or administer something they called me to ask for approval, told me the cost beforehand, and let me know what it was for. I asked some questions and they seemed more than willing to give me more information about what they wanted to do. In addition when they learned new information from testing they called to let me know what they knew and what the next recommended steps were. Overall for an emergency drop off visit it was pretty quick (three hours overall) and on the lower price range of emergency vet visits that my family has had.

Jody Escaravage

2024-04

The staff are so friendly and sweet to our pups. The docs allow us to explore our options for the care of our pups so we can find what works the best for us. We are always able to get appointments when we need them, and they are very responsive with our questions and prescription refill requests. We appreciate everyone at CSAH.

Eric Ell

2024-02

I love this place! Dr Amber is my favorite by far. She clearly has a special place in her heart for my old kitty man, and she has taken such great care of him as he approaches 19 years old. She takes great effort to handle him the way that makes him the most comfortable and pain free, and she even makes sure to schedule his lab work for when she can be there. She had to go away for a brief time the last time he had to have blood drawn, and she seemed more nervous about leaving it in someone else’s hands than I was!All of the doctors my cats have seen at CSAH have been kind and competent, but Dr Amber is a level above any other veterinarian I’ve ever had. She takes the time to discuss with me at length, to answer any questions I have. And she loves my little guy, and recognizes that he is “the cat love of my life”, and could not be more kind and considerate of that.10/10 would recommend to anyone

Felipe Korzenny

2024-04

We moved downtown Asheville and the Charlotte Street Animal Hospital was highly recommended. I took our dog there for the annual exam and vaccines. I'm very pleased with Dr Henry and the assistant who took care of us. Thank you.

Matt Dawson

2024-03

What was once a quality vet is no more. This establishment botched a spay for our dog which resulted in a costly emergency abdominal surgery. They literally turned us away at their door in a time of need. There has been no follow up and no one has reached out to check in on us or our pet after a truly traumatizing and stressful experience. It's apparent that this establishment would rather deny culpability than do the right thing. Charlotte Street Animal Hospital prioritizes profits over quality of care for your pet. AVOID THEM AT ALL COSTS.

Elana Froehlich

2024-02

Great attention to detail. Dr Henry took the time to call me and give me all the information about my dogs from their check ups. She also called my ex husband and gave him the information as well. I really love her.

Timothy Rapp

2024-05

We have taken our dogs here for the last four years and love the staff. They offer so many services in house and genuinely care about the animals so much.

T R

2024-02

Dr. Cowan and the rest of the staff were very welcoming and gentle. I took my puppy in to have an ear infection treated, and was pleased with their approach and treatment. I will definitely be returning for future services. Thank you!

Paris Topazi

2024-03

I moved to AVL 2.5 yrs ago and visited this vet on a whim for my 2 dogs - Paco & Suge - mainly because of the proximity to where i live downtown and the receptionist assuring me they were good with English Bulldogs, which if you know anything about that breed, you know they come with a ton of potential ailments. Having owned several EBs over the years, i’m very cautious of where i take my EB due to disappointing experiences in the past with vets not being very knowledgeable with that specific breed. All that being said, the vets/techs/receptionists here have exceeded expectations with both of my dogs. They’re very caring & attentive and I also like how they have later hours/appointment times for those of us that work during the day. Suge, my lab, also has aggressive tendencies towards strangers so they’ve also been great playing “dog whisperer” ensuring he doesn’t act like a total nutjob whenever he gets his annual shots. My only qualm is i feel like this clinic can be pricy compared to others, but overall, i’d recommend for anyone looking for a new vet near downtown.

Jen B

2024-02

Best veterinary hospital ever! I trust my baby to any of the doctors working there and trust that he is getting the same care their own animals receive. Also, a special shout out to JBR - CSAH’s most amazing technician! Everyone from doctors, technicians, assistants and customer service/reception go above and beyond to make sure your experience is as pleasant as possible. 5 stars from me!

Dana stewart

2024-01

Everyone at this hospital was so caring and understanding during my entire visit. I was kept updated the entire time, and despite having to leave for work, they kept me in the loop and answered all questions I had. Thank y’all so much for taking care of my baby!

Stuart Zitin

2024-04

Dr. Cowan and staff were great handling our sensitive Husky Raina. We appreciate their loving and competent care, and we are so relieved that our girl is free of her UTI now. Thank you all so very much!

Maria Rodriguez

2023-05

from reception, the vet assistant and vet are amazing. we were able to get in-person estimates in a timely manner. they were gentle with my shy cat. the rooms are well insulated so my cat wasn’t overwhelmed with any sounds. no one rushed us to make any financial decisions. safe to say i’ll be bringing my other fur baby to get seen with them again. the prices are reasonable and they were transparent and explained clearly with everything they did. we even checked out and paid in the privacy of our own room. from the bottom of my heart, I can’t wait to come back. thank you guys for everything.

The Hatchers

2024-04

Dr. Knepshield is THE best vet. Very knowledgeable and thorough. Genuinely cares about my pets. Front desk staff is wonderful. Ari is the BOMB! We love everything about this office.