PetSmart Grooming

2.8 (6)

1031 Beaver Creek Commons Dr, Apex, NC 27502
(919) 363-4056
stores.petsmart.com

Claimed

Pet groomer

Offshoot of the pet store chain focused on grooming services, including nail & ear care.

Accessibility

Wheelchair accessible entrance

Reviews

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Teyondra Hall

2023-10

I booked a puppy bath and haircut. As soon as I checked in the groomer said “I’m probably not going to be able to give him a haircut because he is a puppy and they move a lot.” ….Why do you have puppy haircuts on your website to book, if when someone brings them in you are going to say you probably can’t do it? How about you try and give it a fair chance before telling a customer you can’t do something?The groomer decided from the moment we walked in that our dog wasn’t getting a full haircut. We watched through the window and witnessed a dog with another groomer moving a lot more than our puppy yet they were giving them a full haircut. Clearly it was the groomer who wasn’t comfortable giving a puppy a haircut. That’s fine but then don’t let people book a puppy appointment with them. Ultimately, not getting a full haircut worked out because from the trimming done in some areas his haircut would’ve been butchered. My dog wasn’t brushed (even though that was part of the service). While brushing him at home I noticed a big bald spot on my dogs stomach. Terrible experience.

2023-05

They cancelled the morning of the grooming appointment and couldn't get us in for three weeks. Found a great groomer elsewhere though.

Elizabeth Montalvo

2024-02

Did a great grooming job on my dog.

Matthew Henderson

2023-05

I visited yesterday and saw several pets that had just been groomed and they all looked very happy.

Cami and Juan TS

2023-05

Este grooming es el peor de todosTrate de traer a mi perro aqui 3 veces y nunca lo quisieron atender segun ellos porque mi perro ladraAdemas la persona que hablo conmigo fue muy ruda e irrespetuosa me dio la espalda cuando yo estaba hablando con ella para preguntar porque no me atendían a mi perrito, dijo que solo con verme la.cata no queria hablar conmigocreo que es racistaTranslate if you want to know what my review says

Opening Hours

Monday	7 AM-9 PM
Tuesday	7 AM-9 PM
Wednesday	7 AM-7 PM
Thursday	7 AM-9 PM
Friday	7 AM-9 PM
Saturday	7 AM-9 PM
Sunday	8 AM-6 PM

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