CVS

Kathy Berry

2024-04

I have to say a big Thank You to the pharmacist Andrew at the Advance location. I called many pharmacies, including other CVS pharmacies for a prescription that was evidently on back order for awhile and he cared enough to search for it and even helped me find the best price. He was so kind and helpful I am willing to change my prescriptions to his store location. Thank You Andrew

Jennifer Winders

2024-03

The pharmacist was very helpful. I went in late one evening, 10 til close and they stayed late and tried to get my insurance to cover my medication. The insurance had my date of birth wrong but we did not know that was the issue at the time so they tried a discount card which unfortunately took nothing off. The next day the pharmacist called me and told me to come back by and they would refund the $110.92 and that they had gotten everything straight with insurance and my new cost was $29.62. They really went above and beyond, while very short staffed and I really appreciate that level of customer service!

Fran Travison

2024-03

The young man at the checkout showed me how to recognize the OTC labels in front of items that I could use my Aetna insurance to save me money . He was very patient and kind and was nice about exchanging products I changed. Thank you 😊fran

Velvet Decker

2023-05

The pharmacy on hwy 801 in NC is the most non helpful people I have ever met . I have been in customer service all my life for 40 years. I have the flu tried to go through window to ask for niquil and flu meds over the counter . Yes I know they are busy but the policy is they have over the counter med if you need it they will get it for you .no the same lady would not help. trying to keep from people getting sick I didn't want to go in but they said I had to,so I go in get to the counter put meds up and then he wants my id for niquil and all I brought in was my deb card seriously. So I just left I call the cvs complaint line and she said that was not there policy to ask for id . She was very nice hopefully they can get straight.

Sheila Gehrke

2023-05

I would not give the pharmacy 1 star. The human beings are not trained and actually blame the computers for every issue. I've received 3 calls telling me to pick up my medication. Waiting on the last 4 medications to be filled I called and ask them to hold it for me. No problem I was told. Well, today they don't have it claimed they never did claimed they didn't give it away and the best part is the tech doesn't even know the regional managers name. They have bins to open so the meds are there. But the 2 employees are too busy to open and find the medication I need. Very sad the employees don't understand the importance of people getting the proper medication. I'm being forced by our insurance company to use CVS. What a shame. First come first serve is the CVS pharmacy motto.WOW!!I love Walgreens the pharmacy works hard to take care of there patientsawfrom this pharmacy unless you want to spend your time telling them how to proceed. The intelligence factor isn't there at all. It's a pity the employees don't understand the need to be of service

Laura Castro

2024-01

Pharmacy has terrible customer service. Two younger girls with an attitude.

Janet Lewis

2023-05

Tried to purchase ONE birthday card using self checkout and got an error. Not one employee to be found to assist. I walked from end to end of the store saying hello? I waited and waited and finally walked out of the store with my $3 card. What if I had hundreds of dollars worth of merchandise? Bad business practice CVS!

Le Nguyen

2022-05

I had an appointment for covid test at 2:10pm. I pulled up at 2:03pm and was told to wait. Ok no problem. My daughter and I waited in the car for the next 6 minutes and no, we were not holding anyone in line since there was no car behind us. At 2:08, a truck pulled up behind us and we were told to pull around so they can serve them first. This was right at 2:09. This is wrong on so many levels.

Strong BlackWoman

2022-05

Dont go to the pharmacy if Seth is the pharmacist or youll prob leave feeling put down and disrespected. He clearly isnt concerned with treating people with respect. Wal greens across the st is a much better choice

Stephen Williams

2022-05

COVID testing is done in the drive through. Prepare to wait in a long line, and possibly miss your appointment and loose $140. Walgreens has a POD in the parking lot with plenty of signs and information.Don't do your COVID test here!!!!!

Christian Evans

2016-05

Great customer service in the photo department. I recommend this CVS for any photo needs. Ryan was very helpful and courteous. Jack helped other customers so that Ryan could help me with my projects. Ryan and Jack are assets to this company. I will come back to this CVS for future photo projects.

JSmilers

2021-05

Nice CVS. They used to have really good discount stuff on the second endcap in the back of the store.Not so much any more, but maybe once in a while. Good OTC drug selection. Clean store, nice personnel. Nice area.

Raine “Envyofthemoon” Morton

2019-05

Tried to drop off a medication for pick up and they didn't even check to see if I had any refills. Was told I had to call the doctor instead. I had a refill waiting in the system. Not until I told them I had a refill and I needed it then that they checked for it. Then was told the wait was an hour. Very unsatisfied

Bob K

2023-05

This is a great CVS. The pharmacy staff is excellent and help you out. Clean store too.

TA Reece

2022-05

Pharmacist was great when I got the COVID vaccine jab. The store was clean and I finished up some Christmas 🎄 shopping while I was there. Thanks guys!

Charles Lashley

2023-05

Been waiting since Thursday for a prescription to be filled keep getting it is not ready messages.. need to find a new drug store that can refill orders on Time

Wendy Wishon

2023-10

This is a class A CVS pharmacy that has customers at top tier!

Jordan Burleson

2021-05

Good over-the-counter medication selection. Love the seasonal items, candy and grocery items. Good photo section. They also have a ♿ handicap accessible restroom and parking.

Susan Gladd

2023-05

It was a good day shopping at CVS in Advance NC because Jennifer came to work to help me.

Holly Sype

2017-05

Pharmacy staff is always friendly and helpful. Good selection of products.

Danny Rev

2019-05

Call at 1 pm she said the medicine be ready in one hour.... 5pm and still have to wait “ 30 more minutes “ 😭😭😭

Ryan Melton

2021-05

Pharmacy has had me on hold for 20+ minutes.no answer and still waiting.. unbelievable.

Tony Marshall

2022-05

Very good service and friendly staff always have a great experience with them.

Nadaley Binkley

2021-05

Excellent customer service from the pharmacy staff.

Chris Smalley

2018-05

Pharmacy is always slow and in disarray. Severely understaffed.

Ranada Grossman

2023-05

Hanes mall best cvs

Danny Spry

2020-05

Pick up window is great

G. A

2016-05

Very good place, excellent service.

Max Sno Bunnie

2017-05

Clean store, nice staff.