4.3 (986)
11088 N US Hwy 15 501 N #600, Aberdeen, NC 28315
(910) 246-1587
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Debbie Collins
2024-04
Everyone is always so pleasant except that redhead in the fish department. She is always just a real treat to deal with. Makes me absolute dread buying fish from there. I leave feeling so defeated. We were just so excited just to get new fish for our little pond, and then had to utterly inconvenience her to actually grab a net.Same experience with the same lady about two years ago when we purchased our other fish(which are still living happily in the pond).We bought 30 little goldfish last night andgot home and 3 were dead because she just scooped up whatever and didn’t hesitate to look at what she put in the bag.
Chloe Beverly
2024-04
Cheyenne did a wonderful job grooming our Golden Retriever, Georgia! Georgia looked and smelled amazing and all the staff were so friendly! Keep up the great work everyone! We’ll be back! Thank you so much!
PATRICIA WRIGHT
2024-04
Lavone did an outstanding job grooming my Yorkipoo that is not the easiest to wrangle to even brush. She looked and smelled beautiful. I couldn't have asked for a better job. Thank you!!!
Kaylee R
2023-08
Sierra T. is AMAZING!!! She has groomed our Australian Labradoodle for about a year and a half (his whole life). If you have a doodle she is a must!
Anthony Alfonso
2024-04
We have been taking JAYLA our HUSKY to Pet Smart in Aberdeen and we all think very highly of Cypher. Cypher is very gentle and takes the time to groom JAYLA and always makes JAYLA look wonderful!!.We will let Cypher take care of her anytime..Thank You Lily, Tony and JAYLA
Debra Wildberger
2024-01
I love this place. You can bring your dog in while you shop. They have grooming as well who are wonderful friendly staff that do great work.
E'Lexius James
2023-07
Ashley The Manager with the cute vibrant hair colors, was very helpful today. We talked for at least a good 45 minutes. She has gained my confidence in what would be best for my dog Gunner. She gave me a-lot of advice, and even offered dog training, which I will be enrolling my dog in really soon. Checkout was efficient and I was asked for my phone number for the rewards program. What made it even better Ashley made sure I didn’t leave without a paper for dog training. Thank you Ashley for all your help, thank you for boosting my confidence in what’s best for my dog!!!
Dave Buckland
2024-02
Great care for Chewy at the Pet Care Area. The staff was wonderful with this slightly nervous Jack Russell. We will be back!
Jillian Shae
2024-04
they did not take the time to actually groom my dog, they literally shaved him. i’m so disappointed in how my dog was returned to me.
Julia Henke
2023-07
The grooming staff are wonderful, our puppy now walks in and out with a wagging tail! They leave you a little report card on how well your pup did during the bath, brush and nail trim which I thought was very cute. The store always has some great deals going and the puppy class covers all necessities a dog should know.
Marta R. Salvatella
2019-05
So nice staff and plenty of treats for your lab. Grooming service is so caring and you can have your vet services there. A little bit pricy but a lot of variety to choose!
Jt Santana
2019-05
It was busy, but we were greeted and while we waited one of the staff member stop to talk to us. The guy who help us with our fish was knowledgeable and helpful.
ALEJANDRA JIMENEZ
2023-05
a large store but it lacks a great variety for dogs and cats, there are almost no toys and the ones they do have are very expensive compared to other places specialized in pets, the lines are very expensive to pay
Tracey
2022-05
Great place actually better then Petco cause they have more to choose from and bigger . And prices are alittle better . I had bought a guinea pig today from them tag said female but I'm not sure at all if it is or not ? If pic is too inportate please let me knowA thumbs up for a girl or thumbs down it's a boy ?
Bonnie Sweeney
2023-10
Had a pleasant experience. Was treated as was my grandson and Phoebe my dog. I asked for directions and was told without hesitation where the product was located. Overall a good experience.
Wayne Boogie
2023-05
Pricila did a wonderful job on Bo and she gave great customer service.
Taryn H
2024-01
Friendly associates and clean store
Tom&Maria VDV
2023-09
I understand thing sometimes go wrong……but I took my dog for a cut and bath, she came back home with a problem in her ear. It was red and we notice it bothered her. So I called the person that bath her and she said nothing had happen. Two days later we see scabs in her ear. I did not like being lied to, so I called the manager and she was a lier too.This is the second time that I have had a problem with the Aberdeen store.
Amanda Curtis Farr
2023-11
Wanted to simply buy a fish. Most were dead or dying with no care. Sad for a place that claims to love pets. Rather depressing
sidney rogers
2023-06
I would give this place no stars if I could. I came to get my dog groomed. I called before I came and told them I had a doodle he is a matted . They said they would charge me a $45 fee they felt him and said they could do it. They say they “cut him” on his right lower leg and couldn’t finish but they would a week later. There is no cut on his right lower leg and I’m back a week later and they said they wouldn’t finish . Do not get your dog groomed here. My dog walked around half shaved for a week! Worst service, I will be going else where . Now I’m paying someone to finding the job!
Nicole G
2024-01
They have a good selection, just a bit pricey.
CASSY SWEET
2023-08
Went there to find my cat some toys. Cashier was very nice. Also told me that Halloween is coming and they are gonna have awesome stuff this year.
Melisa Keller
2023-05
Groomer was very nice and fast, but they left my dog’s fur longer than I wanted all around. I know what size clipper blade I like on his fur and described everything well, but it kind of fell short. They did a good job with his nails and he did smell good, so it was an ok/decent experience.
Rhonda Chavis
2023-09
As far as the store is good, but the employees are not friendly or knowledgeable about their supplies. In the store, they don't want to take a minute to help you.And that's not very customer light.
roz pratt
2023-05
We had a hard time figuring out how to size and fit a halter for a dog. An employee that was stocking offered to help us fit our dog. He was so friendly and helpful that it made our trip worthwhile. Our dog loved him. Wish I had asked his name. A very attractive young black man. Nov 14th around noon.
Linda
2022-05
My little one looks so handsome!! Definitely recommend this PetSmart
Peggy Alexander
2023-05
They were out of a lot, and some treats had no price posted, but everyone was pleasant, though I asked one employee a question, said she didnt know because she had just gotten there, however, she didnt offer to go ask for me, or go find out. I was able to find several cute kitty toys and good deals on squeaky dog balls.
Shelley Horner
2023-08
Employees are not personable and come off almost condescending. No thank you's. Act as if you are bothering them. I hope they take better care of the animals than they do of the customer.
JkC009
2023-05
I work contract and normally take my dog elsewhere when I'm in; however, they were booked so I decided to try Petsmart. I think I might be switching. The whole process was great. Holy did an excellent job with my dog. Yes, it was about $30 more than I pay but they actually did a more thorough job. I would highly recommend.
Chris Mcclain
2023-06
Super fast unload . Drivers have fun finding the best way in . The road across from Home Depot right before the stop lightThen first left behind the building
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population