2.9 (30)
12208 NY-16, Yorkshire, NY 14173
(716) 492-2511
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Judy Namaina
2023-12
The experience here is very well nice. I really like it here. This is my store. I've been coming here for a while. The store is nice. It's cleanliness. Very nice people. Very nice people in the pharmacy. They do have handicap parking for you if you need it. And if you don't need it, you park somewhere else in the lot. Bathrooms are clean. Everything is very clean inside and they do have what you need and if they don't see what they want to get just ask the pharmacy or the store people.Merry Christmas!
Brittany Wiedemann
2024-04
Everything's always out of stock! but it's come to my attention they filed for bankruptcy. Wether their closing or selling it to some other company is beyond me. But I feel like if customers can't get their medications they should be told ahead of time. Expecially when their needed for things such as diabetes and mental health pain ect.
M Farrington
2024-04
Today on the phone was the worst customer service I've ever had at the Yorkshire store. Girl that answered in the pharmacy apparently thought it was ok to snap and be rude but didn't expect me to call her out on it!!!!
Doug Thompson
2023-09
I left Walgreens because of all the problems with not getting meds in stock and screw ups that happened their. I was glad to leave because my scripts were 1/2 the price. So at the beginning of the month they didn't have enough of my morphine for my back. (They only had 20 day supply) they let me know they were gonna order more and write the doctor. After my doctor sends it in and I'm getting ready to go out of town they don't have any in stock. So I have to go 3 days without my meds. How did this happen a second time in a mon?
Guy Macon
2023-05
This location is often out of stock of my medications. Today, after I mentioned that fact to the cashier, I heard some of the four women preparing orders mention my medication, my name followed by, “tell him to go somewhere else”. I said, excuse me? One of the women said, we are working this out. I said, next time I’ll go somewhere else. To which another person replied, we were talking about another situation. I know everyone is shorthanded, but these employees were unprofessional. I am switching because I don’t feel comfortable be talked about or for them handling my medications. Oh, and magically they were able to fill my entire out of stock medication.Update. Called the number to discuss as directed. Was told someone would call me back. Never did. This pharmacy continues to be horrible. The employees feel entitled to talk to down customers. Something is wrong from the top down.
roger wixson
2024-01
Pharmacy people work when they want. They are never open, and never have my prescriptions filled or ready or even available.
Todd See
2023-06
Horrible company!!! They're taking in new customers from a closed pharmacy and they can't even handle the customers they already have...STAY AWAY from Rite aid....not only a terrible money grabbing company, but they're incredibly slow at everything and nothing is ever in stock!
Obiwan Kanobi
2022-05
I went to get my covid booster 2 days in a row at rite aid. Yesterday I was 5 minutes before 3 and the line was long, so they weren't accepting new walk ins. Today the woman said " we decided not to accept walk ins today, but we haven't told anyone yet" and told me I should drive an hour away tomorrow to get my booster. I checked online and it says they are doing walk ins. I didn't know rite aid just let's their staff refuse to do their jobs. I drove 40 miles and changed my schedule 2 days in a row. And I still have nothing to show for it.
amy rose
2023-05
They are always messing up my prescriptions. I go there to pick up and they tell me they are out of stock well I'm sorry you have had my script for 2 weeks now so how can you not have them. Also I didn't receive no phone call regarding this before I drove there to get them now it's a weekend and nothing I can do until Monday. I will be leaving and going elsewhere.
Rob H
2018-05
Have been a customer at Rite Aid for 5 years at least. Have never really had a problem with my my stuff not being filled or available. However, one of the head pharmacists is a woman named Kathy and she has been rude to me literally every time i’ve stopped. I chalked it up to horrible people skills and a bad attitude in general, recently though the other head pharmacist (another woman) middle aged with darker hair was very snobbish and matter of fact because I asked a question. Odd thing is she was always really nice and all of the sudden wanted to act like I was inconveniencing her. Long story short they’re now all rude as hell. Don’t waste your time or money, i’ll go back to tops seeing as Anya has always been awesome.
Dustin Gould
2023-05
I absolutely do not understand why the women i talked to, who works here was so belligerent, I try to ask why my prescription isn't filled then continued to barade me saying it's auto refill but yet it isn't refilled in over a month? Moving across the street to Walgreens.
David Little
2024-01
Great pharmacy, excellent employees and services.
Joseph Jibba
2020-05
I'll Never use any other pharmacy. They are awesome. They deliver meds, put out call reminders, and seem to care about their customers. Keep up the good work.
Arden Chandler
2022-05
Called today to ask if they had any in home covid test, the snotty lady on the phone with an additude says " No, there's none in the area" and hung up on me. Not the first time I've got attitude from workers there and I've just been told by others who have called for in home covid that they too were given attitude and hung up on.
CJ Zalenka
2017-05
I've been meaning to post a positive review and kept forgetting. I had another great service encounter tonight that reminded me to do so. Mostly, I don't need much from my pharmacy, but on the occasion I do, they've gone above and beyond.Thank you.
tiffany Schuster
2017-05
Terrible.... I swear the pharmacy has messed up my script every month for the last three months... Not having my med...or not having enough causing me to have to make extra twenty min trips or they just simply won't fill them because of some bullshit rule they make up when my damn insurance will cover my script I should be able to pick it up....save yourself the trouble and do not use this location!
Louise Isaacs
2020-05
Customer Service was top of the line. Fredrick, Thank you again for working promptly to get my families prescription filled. We appreciate your team.
Chris Bigham
2018-05
Friendly employees and I've never really had a problem at the pharmacy. The pharmacy is always very busy.
Kevin Schwab
2023-05
Always a 20 min wait to pick up your prescriptions.
Jibba Jibba
2020-05
Where I always go, and always will. Regardless of my experience. Excellent staff. Awesome options. Delivery. Can't ask for better. 💪👍👍👍
Rena
2017-05
Horrible service in the pharmacy, it was so bad I had to switch my families prescriptions to CVS
Dan
2018-05
Switching to Wal-Greens....... Have had nothing but trouble with this Pharmacy over the last 2 years !!!
rhoda Smith
2023-05
Helpful pharmacy staff.
Monday | 8 AM-9 PM |
---|---|
Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-8 PM |
Sunday | 9 AM-6 PM |
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