4.8 (270)
235 E 9th St, New York, NY 10003
(212) 979-2532
1800whiskers.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anna Lizarov
2023-11
This store has a very good selection of good quality cat food, which you won't find in big chain stores. Their prices are very reasonable, and they also carry very good pet toys. The staff is very friendly and will definitely assist you if you have any questions. I just wish they had more locations in the city
Alexander Sehnaoui
2024-04
Hands down the best place to shop for healthy options for your furry friends. Really friendly service and a great selection.10/10
Sakinah A.
2023-05
Alot of variety available in a small space from food to litter to grooming products. Also they carry raw food for dogs & cats. I gave an extra star because they help get out the word for adoptable cats. Right now they have a cat who lives in the shop available for adoption (maybe he hasn't been adopted yet). If you pass by you will see Buddy chilling in the window. Friendly staff.
Dorcas C.
2023-11
The team at Whiskers display a true love & compassion for animals! Thank you Joseph, your caring and compassionate advice helped my fur baby live her last days with strength and comfort, with her family around her to hug and hold her and tell her how much we love her!..💗🐈Thank you for giving my baby a chance to cross the rainbow bridge 🌈✨️🐈 peacefully and at home, with all of the people & things she Loved!💗 God bless you, Joseph and the Whiskers' Team for your extraordinary advocacy for animals and holistic healing!!!💗
RAM IMAGERY
2019-05
Every one here are not only the friendliest staff but so caring & loving for your little ones. Phill completely changed & saved my dogs life & all of his instenstinal issues. A good holistic combination with conventional medicine, can make a huge difference in your pets life. Listen, learn & follow instructions & I'll promise your your best friend will forever be thankful. Thank you whiskers thank you so much.
OLGA MANGUAL
2023-12
This is a fantastic place, I went there by mistake, what a fortunate mistake, very helpful and friendly sales people. I have to go back and look around and enjoy the atmosphere. They are also knowledgeable about their bussiness.
Jerryce Ballard-Gallardo
2023-11
I had an issue that I needed to get addressed immediately and whiskers holistic pet care was on it. They addressed my immediate issue and an issue that I did not even have yet. They are phenomenal and I will be going often. Or as often as my pets need.
Clover Jean
2023-07
Hands down my favorite pet store in the world!! I have been bringing my dog here since she was a puppy for everything. Multiple times I have spent hundreds at the vet trying to figure out her allergies or a tummy ache and the vet never had any useful help. Joseph at the vitamins counter saves the day every time! Once I stocked her up on vitamins her tummy aches where gone, she stopped coughing and itching, she seemed like she had more energy. They always give her treats while she’s there and give thoughtful recommendations on food that fits your and yours pets lifestyle. Wonderful little gem in the neighborhood. So grateful to have them.
Francesca Burgess
2018-05
Wonderful place to find a great selection high quality cat and dog food and pet care items, as well as a friendly, caring, and knowledgeable staff. Four years ago, my cat had a urinary tract blockage and almost died. I was unemployed and couldn't afford the surgery I was told he required. I went to Whiskers, as their senior staff do free consultations. I followed their recommendations, and stopped feeding my cat dry food, and eliminated fish and food containing grain. My cat's health improved and a subsequent vet visit confirmed that he no longer had the condition and was in excellent health. He's 6 years old now and still doing great. He's playful, full of energy, and a normal weight too. Following the recommendations of the staff at Whiskers saved his life.
Lana O
2023-05
Shout out to Joe for being super knowledgeable on what to give my toy poodle. I’ve been shopping here for 2 years. Recently relocated and am so very grateful for having a phone consultation and getting my ordered delivered. I’ve bought everything for my furry guy from this store since I got him at 2 months old. Shampoo, treats, vitamins, food, etc. I support my local small business owners.This store is the best and the section for vitamins is superior. For those of you who haven’t discovered this store go here before the vet gives you all sorts of medications for your furry children.. GRATEFUL to have found this store randomly on my way to get acupuncture. THANK YOU JOE and the staff at whiskers.
Alaiye Agemo
2023-11
This store is as amazing as it's wonderful array of products and all the people that work there. I love this store and it's a must go to if you are a pet lover and owner!!!
Cynthia Acevedo
2023-05
Love this place! Wonderful and knowledgeable staff! My vet(s) could not figure out why my beloved Shih Zhu wouldn't stop this horrible gagging! Sounded she would choke to death. So awful. Thousands of dollars later they still could not say the cause let alone treat her. A really good friend told me about Whiskers and the great results they had over the years in managing hard to treat health issues with their cats! So thrilled a place like this exists, alternative treatments for our beloved and cherished fur babies! ❤️ HIGHLY RECOMMEND!!
Valeria Cortes
2023-05
This place is great. They really do have the lowest prices and their staff is incredibly knowledgeable. They have a ton of herbs and pet health solutions like vitamins and such. My only issue is they sell out quick of certain brands, so I end up having to go elsewhere. Always try and go Wednesday afternoon to ensure you get what you need. But you can always call and reserve their stock.
Ran D_D
2022-05
Not sure which location I spoke with on the phone. I placed an online order a couple days ago for some frozen food for one of my cats, to help with his kidneys. I received a call back about having to have next day shipping for frozen foods.. since I’m out of state.. and Lawrence I think his name was, was super super helpful in changing my order around for me. Not only that, but recommended some products to help, to give me options on changing my order. I received my order really quick. He did tell me the frozen food I was trying to order was really good as well, and I was able to special order it locally. I’ve never had any business be as thoughtful as whiskers. It really means a lot when you’re trying to find products to make sure your pet is healthy & happy. If I was in NYC, I’d def do my shopping there. I’ll also make sure to stop by when I make the trip a few hours north.
Hal Mitlitsky
2024-04
Excellent selection. Fabulous staff. Highly recommended.
Emma Taylor
2022-05
Amazing pet store. The employees are all very knowledgeable and helpful.Their selection of food / treats is always top notch. It is obvious they care a lot about your pets health and well-being.Highly highly recommend to any pet owners. ESPECIALLY first time dog/cat parents !!!! They have a helpful packet for new parents
jennifer-jo Moyer
2022-05
We love and appreciate our friends at Whiskers Holistic. The health care advice from Joseph and Phil has kept my dogs youthful into their teens. The variety of food available guarantees there is always something new for them to try. And the prices are competitive with larger stores, no reason to "shop around". See Brian in the back for delivery questions. And tell them Jennifer sent you.
Michele D
2022-05
This review is long overdue since I’ve been shopping here even before it was possible to leave a review on the internet, however the fact that I’m still shopping there for this long is a testament that Whiskers is a very unique pet store. They’re truly pioneers in carrying a wide variety of raw foods and holistic supplements, as well as offering guidance if you’re shopping for a sick pet, or if you just want to set your pet up with the ideal maintenance regimen to prolong longevity.Additionally, they have excellent customer service. Everyone is helpful and knowledgeable. You can set up a reoccurring order and they will always have it ready, they’ll also order products for you if something isn’t in stock, and they also do free local delivery, The prices are reasonable, and they have a loyalty points program.Last but not least, they have the “cat ranch” that houses local rescue kitties that are up for adoption.
kat
2022-05
I’m giving the 5 stars to Melissa who gave me and my cat the best service a pet owner can ask for!!! She was very knowledgeable and so compassionate. She recommended the best products for my sick cat and veterinarian. She’s amazing 🤩 I would definitely recommend speaking with Melissa when it comes to what your pet needs and best customer service!! Thank you so much Melissa!!! Your awesome !!!
Virginia Kaycoff
2019-05
A special pet care store! Excellent prices, unique brands. Originators of World's Best Cat Litter. The staff is friendly, helpful, and knowledgeable (though advice obviously will tend towards holistic v standard veterinary). Great delivery service. Often the front window will have adorable rescue kittens or cats for adoption.
Bojana Zezelj
2022-05
I love Whiskers and hope they never go out of business. Yes, the owner can be a little grumpy, but his wife is very nice. Most importantly, you get not only products that you cannot find elsewhere, but also great advice. I got help after my dog had a severe reaction to a vaccine and I am going there to look for alternatives to harsh pesticides like Bravecto that vets are pushing on us to protect our dogs from fleas and ticks. I don't want to feed my dog toxic substances and I know Whiskers will have a safer alternative.
Steven Hill
2023-11
I buy Lamb Lung for Mango
Elena Gretch
2019-05
Extremely knowledgeable and helpful staff along with a great selection of high quality food for dogs and cats. Their wonderful customer service and efficient NYC reorder/ delivery makes is easy to support a great small business and shop local. Ps. My fussy dog loves the yummy in store treats. Thank you!
Jane Leung
2021-05
My vet referred me to stop by here to get some holistic alternative foods, treats for my 14 year old boy Frosti. Staff here is very friendly and extremely knowledgeable taking the time to listen to what is going on with my cat and suggesting food, treats vitamins for him. I have always heard of Whiskers Holistic Pet Care but not been here until today. Very happy with my first time here. Hopefully my boys will take the vitamin supplements without a problem 😸 I used to have a cat named Whiskers and didn't know about this store 😸
Vanessa Monsalve
2020-05
I love this place! It was recommended by a friend who is a neighborhood local. The associates were all so nice the gentleman at the register was so kind gave me some coupons for future use and signed me up for reward points. They have high quality products for the pets and they saved me a trip further into the city. They carry the brand of meal I needed for my dog. Excellent!!
Kathy Stanley
2022-05
Very Rude customer service, will never shop here again. Pet owners beware! Me posting what I think about your service on a public platform is not rude, it being transparent My card was charged without my knowledge and the order was sent out. I spoke to Brian who was very rude and combative. The order was returned by UPS and delivered on May 7 to whiskers. To date my card has not been credited. So you have your merchandise and my money. I will be satisfied when my card is credited.
Elaine
2022-05
First time Whiskers customer this past and so very pleased. The folks that work there are very knowledgeable. We called the next day with a specific question and spoke to Joseph who was patient and incredibly helpful. What a great find!! Highly recommend.
Patricia Kiernan
2022-05
Amendment to the previous review i posted 2 years ago: having my kitty recently been prescribed a specialized diet due to issues this place and staff have been able to help in a way no other pet store in NYC or online has been able to. They listened patiently to diagnosis and my concerns/problems I was experiencing with the prescribed diet and offered several options and suggestions to help. They were very informative and helpful, gave me a few things to try first (most places try to sell you everything at once) and I have to report that my kitty seems very very happy with what I bought.This place has products you can't find anywhere else, offer delivery and store pickup and have staff that truly know what they are talking about. For a small store they provide more variety and options then you can find anywhere else in the city.They have everything imaginable.... even a consultant that can advise you on any pet issues you are having.
J. Phinnaeus Morgan
2022-05
Randi, Phil, and Joseph have been on my dog’s team for decades.They are without a doubt the premier purveyor of holistic and integrative supplements as well as one of the very first to advocate for small batch— cooked, raw and freeze-dried food.Honest Kitchen, Stella & Chewy all got their start here just to name a few. Bravo Raw, Answers+, on and on.Phil, the proprietor never one to toot his own horn— was a colleague of the now world famous Dr. Marty Goldstein, DVM. Phil and his protege, Joseph are a treasure trove of information and are very generous with their time.You can stop in (weekdays are best) for an in-person consultation. Expect to pull up a chair and settle-in. Bring a notepad, too. The consultations are free, so please pay them in kind and be sure to purchase their recommendations from Whiskers.
Erin Kurnik
2014-05
I have been shopping at Whiskers for years. I have stayed a loyal customer there for many reasons. Firstly, I get my raw meat pet food there by Bravo (the best deal in raw pet food) as they are one of the few places that carries it and make it affordable. But what I LOVE most about this store is that Joe and the other gentleman with a cane who give amazing supportive holistic suggestions for pets that have issues. While not being vets, they do seem to have a surprising amount of knowledge, which I find very helpful in complimenting what a conventional vet tells me. They have many supplements you can add to your pets food to help prevent or heal an issue. They are truly genuine and caring-- not just trying to sell you something.I did notice while back, either via google or yelp, some people called them expensive (although, I think a lot of their prices are pretty competitive), but let me just say for the kind of service and expertise they give, it is well worth it. I am happy to continue to support this business that supports the well-being of my pet.
| Monday | 11 AM-7 PM |
|---|---|
| Tuesday | 11 AM-7 PM |
| Wednesday | 11 AM-7 PM |
| Thursday | 11 AM-7 PM |
| Friday | 11 AM-7 PM |
| Saturday | 11 AM-7 PM |
| Sunday | 12-6 PM |
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