Pet Island II

4.3 (92)

363 Grand St, New York, NY 10002
(212) 260-4400

Claimed
Pet supply store
Pet store

From the business

  • Small business

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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William Hartley

2024-03

Need food for my princess (Cat) before I took the subway home back to Jersey City. Has the foods she love! Great customer service by the Calico who guided me to the right section and gave compliments in selecting the right products.

Brendan Donohue

2024-03

Got the cat food I was looking for. Helpful staff. Pics of my cat attached. Cute cat lives there maya I think

Zee

2023-08

These guys are great, but the real star of the show is the store cat, Maya, a beautiful calico cat who has the best expressions, my favorite being the look of disdain when a dog enters the store.The staff here are really nice and helpful; they don't bat an eye when I burst in a few minutes before closing due to my terrible time management skills, as they know my cat would disown me if I returned without the cat grass I faithfully buy for him once a week.Massive selection of food and treats for both cats, dogs, and all other pets you may have.

Mercedes Padro

2023-12

I paid $30 for dog food that’s priced $20 everywhere else. There’s also a 7 day return window for store credit or exchange, but not a full return. The employees are nice, but the products are overpriced.

Diamond Tomlinson

2024-01

I go here for my guinea pigs hay and food. They have always been so nice and welcoming and have saved me so many times when my 6 piggies go through hay so fast.

Avi

2023-05

Smaller pet store offering a decent selection of the more popular dog food brands. Harnesses, collars, and other pet items available, but the selection (due to store size) is a bit limited. Prices are on the higher end, but the staff is very friendly and knowledgeable, and fur friends are welcome.

James Currie

2023-11

Stop shopping at PetsMart or Petco. This place is the best! Reasonable prices and amazing selection. The staff was so friendly as well

Andrea Olu

2023-05

Me my son and my dog went in this store for the first time and it was such a plesant experience. It is a small shop. Which is great the 2 GENTELMEN THAT WORK THERE WERE awesome. I initially asked aboit the raw refrigerated dog food However i wind up buyin a rawhide bone and the guy gave me 2 gifts aka snacks for my dog Omg i appreciated it so much and my dog loves the snacks so i will be back. I need a muzzle now so i can travel on mass transit via public transportation rules aka MTA.

Brittany Bond

2021-05

This shop has everything you could need and the staff is warm and so kind. They deliver at a moments notice (sorry and thank you so much!). When they heard we were adopting a kitten they added treats for her to our purchase and always make sure we’re giving her the correct food for her age.

Rebekah Harris

2018-05

My dog Sonny loves to go here. Mike is so friendly and knows all the dogs in the neighborhood by name. The store has a good selection, but the customer service is the best around. I have stopped ordering online as much because it is so nice to shop here.

Mabel

2022-05

They have a good selection of cat food and litter, including Weruva, Royal Canin, and World’s Best Litter. I also pick up the occasional fresh cat grass. I like shopping local and saying hello to the resident cat, Maya, and the staff here are always nice.

Christine Stover

2023-05

Love this place! The store is very well stocked. The owners are super nice and helpful. Also love the beautiful resident calico kitty.

Roxy Maldonado

2022-05

This pet store is an important staple in our neighborhood because it is the only pet supply for miles around. It's pricey, but it has to be in order to afford rent in this neighborhood and I don't want it to go anywhere. Because the prices are a little high for I mostly use it for urgent needs, which do come up regularly.

Anthony Grillo

2018-05

We live in the neighborhood and are thrilled to have such a great pet store locally. Pet island has a good selection of the grain free and raw cat food we use and they are happy to order anything else we need that's not in stock. And they deliver!

Mx. Nyx Ortega

2023-05

Don’t come here unless you want to waste your money. Over priced!!! $27 for a small box of cat litter that normally sells for $5-$8 at other stores. No returns even with receipts just store credit

Anna Denisavitch

2019-05

This is the best shop in the lower east side. They have a great selection of food for your dogs. This might be a little expensive for some people, but again they have good quality brand food for your pets.If you are unsure of what kind of food your dog may like or want to try different products for your pets. You can find a variety of products at this location, which is why it makes it so easy to shop for your pet.Youssef is always helping me out. This is a family owned buisness and everyone is nice.I always get some free treats for my dogs to try. I have really picky dogs but these guys helped me figure out the perfect diet for my dogs. I recommend this place if you live near the lower east. I travel almost an hour just to get my dogs food from here. They make sure I have a big bag of food for my dogs before we run out.

Zeno Lee

2015-05

I bought a bag of prescription feline food. I normally go to my vet but this was located closer so I decided to give them a try. The food was expired and stale and I had to throw the entire bag out. At about $30 for prescription food, that's not cheap. I would not trust their inventory.The staff I met were nice and helpful. It's too bad selling me old cat food ruined the experience of shopping here.

Crystal Bella

2022-05

Went here today with my African American husband and daughter for turtle items . We were trying to decide between food / supplies and considering we never make spontaneous purchases without being fully educated we were back there for a while checking everything out (reading labels and googling ) . The gentleman kept following us around . Literally , it was the most uncomfortable thing , DIDNT ask if we needed help just stood there making us feel like we were out of place, anytime any one of us moved they were behind our heels. I took a little walk around to see if there were more options/ tanks / different things aside from what they had in the back and low and behold I was followed by one of the workers !!!! I was so shocked . There were people of other races who came in and didn’t once have to deal with being followed , didn’t even look their way but this gentleman continued to follow us around !!! I can’t believe this actually happened to us , especially in NYC where it is so diverse !! Since we are new to the neighborhood it’s so disappointing to know that we can’t even support this local shop because they are assuming we will be stealing or just making us as people of color uncomfortable. Instead of reaching out to talk with us about the products or usual customer service tactics they made a horrible and humiliating assumption that was just not okay .Please do better by your customers ! Especially POC , let’s all be kind to each other . Daily life is hard already no need to add on additional biases .

Deborah Finston

2018-05

It's great to have such friendly people working in Pet Island 2, especially Mike who treats everyone like a great friend. Also my dogs love it there and always want to visit. It's always a pleasure to stop in and they deliver for free.

Akudo McGee

2018-05

Very friendly shopkeeper and his lovely store kitty! Our experience was wonderful and items were well priced. Wish I lived in NY, I would only go to him! Good selection for many pets.

Rebecca Lazinger

2019-05

My dog Foxy pulls to get into the store every time we walk by. Bassem has been so helpful and friendly. Foxy always gets a treat and I get comfort knowing I can find whatever I need for her there. Thank you Bassem and team! I'm happy to have you in the neighborhood.

Charisse

2022-05

A wonderful little pet shop. Employees are very nice and helpful with finding things and questions you may have. I’m never disappointed whenever I do stop on in.

K C

2023-05

been going here for years, they're super friendly and helpful, prices are reasonable, and they have a very cute store cat!

Michael Rodd

2017-05

This is a small pet supply store located on the L.E.S. with a large selection of various foods, treats and toys.Store is pretty small but well stocked - they allow you ro being your pwt inside so i have come across a few neighborhood pups while shopping.Its not a full sized chain store - but its perfect for a local neighborhood spot where you can drop in and gwt what you need.

Eléonore Chevillion

2019-05

Our dog loves coming here and so do we! Youssef is always attentive to what we want and need and doesn't hesitate to go the extra like to provide fantastic service. We wouldn't go anywhere else!

Joni Murphy

2022-05

They gave me a big run around about an eight dollar refund. I want to support local businesses rather than big chains, but not if I can't trust the interaction will be honest. Disappointing.

Aluxe Kin

2021-05

2 stars because I felt scammed after buying two 40 pound bags of Dr Elsey cat litter for $26 each when on Amazon they go for $18 and deliver to your door. I want to support local stores but I don't want to over pay.

Nadia Makar

2021-05

I have decided to adopt a Beagle and as a first time dog owner, I had to look for stuffs like supplies, shampoos, vitamins, good dog food etc. I did a research online and I found this pet shop which is just located nearby,I didn't noticed it before, and on Friday afternoon, I walked in with my dog and I got all the things I needed for her plus I got some new toys for free. Thank you guys

debbi

2023-10

Great place for top quality pet supplies.

Shaniqua Mills

2021-05

I love this pet store, I shop here every week for my bunnies. They have everything I need. Good customer service. Money well spent

Opening Hours

Monday 10 AM-8 PM
Tuesday 10 AM-8 PM
Wednesday 10 AM-8 PM
Thursday 10 AM-8 PM
Friday 10 AM-8 PM
Saturday 10 AM-8 PM
Sunday 11 AM-7 PM

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