Lucky Paws Pet Grooming

Josh Flint

2022-05

Love Downtown Doghouse! Veronica who grooms our mini schnauzer is so good we travel from Brooklyn to have her groom him. Booking appointments is very easy over text and payment is always easy and safe. Always attentive to our grooming requests and Alfie always looks great and is very happy after his appointment.

Anna Pilipienko

2023-10

I've had good experiences coming here with my Pekingese. The Asian man (unsure of his name) is friendly and always does a great job - I would say Nino gets one of better cuts he's had from him. I'm unsure how competitive the pricing is - I've only taken Nino here as well as the Unleashed Spa in the East Village, and those two places are priced similarly - but I've always been happy and intend to continue to bring my pup here as it's closer to my house than Unleashed, and he always gets the same groomer which is a bonus. EDIT: took a star off as my dog's rear paws appear irritated. He is chewing them obsessively for the fourth day now. Unsure what happened, seems they really irritated him with the clippers. Will have to take him to the vet.

Drew

2023-07

This place has bad business practices and is a rip off. They quote my dog as small and say it will cost $110, I agree and use them for a grooming. My dog is only 24 lbs, qualified as small by petco and any small dog park, pet insurance etc but after grooming they say my dog is actually medium sized thus I need to pay $160 instead of $110 over the phone to their operator. On top of that, they don't include nail trimming or toothbrushing, each of those is $10 additional. And then they ask me to pay with credit card when I had cash then they without telling me charge me $9 credit card fee but they won't accept my cash, only a check which I didn't have to avoid the fee. So after tip, fees, $10 toothbrushing etc I'm charged around $220 when I thought It'd be like $150 max which is already overpriced for a small dog grooming.Why would anyone go here over petco or petsmart which includes so much more and is only like $90 for same service. Complete rip off. The actual grooming was ok nothing special. You got to disclose credit card service charge and dog size cost before not after as a surprise. I'm never going back.

Shelley Wang

2022-05

Downtown Doghouse: top-notch team and business that truly cares about their clients. Even though it's a bit tedious/round-about for me to travel here, the service and cuts they provide are *chef's kiss* and is 100% worth the extra commute effort! Well-oiled appointment and payment process, timely and responsive staff: it's super easy to make appointments via text.We were looking for someone in the city specializing in Asian Fusion Grooming, and found Downtown Doghouse / Veronica. Great reputation: many of our fellow NYC doggo families are regulars here, and our dog trainer highly recommends them. While our anxiety-prone dog is typically nervous during drop-off, post-groom she always looks so happy about her new look(s)!We fully trust Downtown Doghouse/Veronica with Bongbong.

Alexa Ottenstein

2021-05

Our labradoodle Hudson has gone to Veronica a few times and she does the best job! He gets very excited to see her and it’s evident she really cares about him/his well-being. Back in February, Hudson was very matted from the snow and rain and we were left with no (ethical) choice but to shave him pretty short. I was sad at first as we loved all his fluff, but in the end it was the right decision. Now it’s growing back in nicely and Veronica’s cuts will help us maintain his beautiful coat moving forward! Easy scheduling and they text you when your pup is ready. There are many groomers but I can assure you that many don’t care about your dog in the way Downtown Doghouse does. They listen to what you want too and will work with you so there are no surprises! Plus, it’s great to have the same groomer each time so your dog gets accustomed to him/her.

Scarlett Fan

2022-05

My six year old Bichon was accused of trying to bite the groomer and the groomer claimed that she didn’t feel safe finishing the job. This is the most ridiculous thing I’ve ever heard. He doesn’t even bite back when other dogs in the dog park bite his hair. The groomer also claimed that my dog wouldn’t stop barking. But when I got there to pick him up I stood outside for a few minutes and didn’t even hear him whine. He only started barking when he heard me talking. I know my dog isn’t the most cooperative dog to groom because he doesn’t like to stand for a long time and would always tries to sit down. But saying that he bites people is a very serious accusation that I have never heard from any of his previous groomers. If this groomer doesn’t know how to calm a nervous dog she should reconsider her profession. One other thing I noticed is that they told me my dog needs 2-3 hours to groom but their next client is scheduled just 1 hours after me. When I went to pick up my dog, the groomer was still working on the dog before mine. So my assumption is that she just wants to skip a not so easy dog since her schedule is so packed. Extremely unprofessional. Absolutely do not recommend.

kristina j.

2022-05

Great communication! Today was my first time bringing my bichon poodle. He was treated well and he came out looking gorgeous. They really made sure to understand the look I wanted and they nailed it! Definitely got a return costumer.

David Silver

2022-05

Veronica is the regular groomer for Lucy and my girl always come out looking beautiful. Lucy and Veronica have created a bond and I can see that both enjoy their time together. Veronica is meticulous and pays attention to details such as her eyes, ears teeth and age growths that protrude from her coat. I am always confident in leaving Lucy in Veronica's care.

Cameron Wasilewsky

2023-12

They did a great job of grooming my dog and very easy to work with

Stefanie Jennings

2023-05

Im a 15 year seasoned well experienced and talented pet stylist and love that we are a small exceptional quality and caring based team that can absolutely promise drama free top quality service and as an employee I've never been happier with our clients, all of them (people dogs and cats ) and am truly blessed to service this wonderfully perfect neighborhood and the people that travel to us !

JP Sistenich

2019-05

Excellent groomers on Thursday. The lady is professional, and our puppy comes out happy.Other days are a bit hit'n'miss, which is not great considering the price.$$$

Juliet Schuler

2022-05

DO NOT GO!! Shaved my down completely without discussing. Anyone who knows anything about dogs knows this is not something you do. My dog is physically ill from the shock. Please avoid downtown doghouse

Maria Victoria Iribarren Valero

2020-05

This place is excellent. The owner or the person in the front desk is beyond lovely and helpful! My dog loved it and always looked amazing! You can tell when someone loves her job

Alice Sumi Chung

2022-05

Bad experience, even more horrible experience with the owner/manager. Read the Yelp reviews…