4.3 (6530)
800 Central Park Ave Ste 1, Yonkers, NY 10704
(914) 964-6680
macys.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
DESMONT
2023-12
great store, few people, choosing the autumn is bigger unlike Macy's on Manhattan, but you can always order on the pickup. Successfully hit the Black Friday and took several goods at discount. Spent no one $ 350 😊 👌
Empress Da'Fam
2023-12
Had to purchase the Hotel collection, very cozy. So excited about the new ToysRus section, grew up shopping here and now my little one can experience some what of how a real toy store appears, plenty of options and lots of sales which is great
Chrissy Monroe
2024-05
I am thoroughly disgusted by the way I was treated this evening by the women in the shoe department. I have been shopping at this Macy’s well over 20 years and have a Macys card . The sales women were in such a rush to go home. They were nasty, rude and did not care about anything but getting out of there .I was there close to closing time. I had chose four pair of shoes and was walking to the register only for them to tell me we’re closed. Your closed ? I’m just about to check out and you’re telling me you’re not going to take my sale !It was literally 9 o’clock on the dot I understand, but why wouldn’t you put my shoes on the counter and tell me to get over there before then? Then the lady standing at the counter, said they made an announcement. SMH !Since when do stores turn customers away on their way to the register to check out? I’m calling corporate and I’m going to be talking about this on my social media where I have hundreds of thousands of followers and I’m at 62 million views here on Google maps this is not acceptable to treat people like this spending their hard earned money. I needed those shoes tonight only to be turned away like trash never again. !!!!
Diva Las Vegas
2024-04
Macy's is my sister's favorite place to shop. She has the ability to find great deals here. Parking can be tricky on the weekends. I picked up and delivered orders from here. The staff was absolutely, positively customer service oriented and made sure I was taken cared of promptly.
Rason Mack (Mr Mack Media - RMM)
2023-08
I love this Macy's it's definitely great inside of here The layout of the whole department store is really nice they've done a great job with this location I definitely suggest checking this place out they have a lot of deals and a whole bunch of selections when it comes to all sorts of things clothing sneakers jewelry You name it they have it check them out.
Chrystal Tyler
2023-06
Came in just to look left with a new bag. I love my Macy’s card between the Saturday sale and my star rewards I received I got a great deal.
Darlene jackson
2021-05
7/10/20, I couldn't wait to prounce through All 9 floors of the big daddy of stores. All were operational and stocked! Plenty of room to move around and choose your goodies. I found a few jewelry bargains.They had separate entrances and exits to ensure social distancing. Enjoy
Ronald W.
2024-01
I came looking for a shirt and pair of pants for myself and found it with ease , everything is layed out making it very easy to " self shop " . I also needed a men's watch and I needed assistant from the sales department and they were very helpful and attentive . I picked up the items that I came looking for with little effort . I was in and out of the store in no time , a very positive shopping experience!
Ian Gong
2024-02
Well kept departments with plenty of clearance LAST ACT items to pick from. Be prepared to wait when checking out. We tried checkout counters on EVERY floor and they were packed and moving very slowly.
Xhevi Lumaj
2023-08
It’s possible to give them a zero starevery time I go to this place all the employees they take a sweet time to help you a little things but today one of managers her name was Linda she was being very rude with me for no reason and because my English is not very good she said to me go back to where you come from you don’t have to be here and other bad words I’m not putting everything here so my response was just I’m sorryif this happened to somebody else for sure this Macy's been sue for harassing people for no reason and they don’t doing the job how they supposed to do it so I don’t want to checkup how they work but to have some respect for people we are all the same 🤞
Bill Multer
2024-04
It's Macy's what more needs to be said. Macy's lost it luster. They fell behind the eight ball and now they are playing catch up. They need to stay in their lane and not try and compete with Saks and stores in a higher price point.
Fj Cv
2023-05
Great help. Always the associates from the perfume department are great. I didn't know what to get for my girl and they assisted me right away. Great prizes and promos and you know they are the real thing.
Sheryl WattsSmith
2024-04
The shoe dept had a great sale,the store was a lovely and kicking and the DJ on the first floor was good
NATHANIEL SASENARINE
2023-12
Eloise was an absolute pleasure. She spent a good amount of time making sure we were satisfied with our outfits for our Christmas party. Thank you so much!!!!
diana aiko
2024-03
lady named “toni” or “jamie” an older black lady at the polo department, attitude is disgusting was not helpful at all. she created all types of assumptions based off an inconvenience of an online order. Just terrible
Freddie A
2022-05
Classy store, many name brands and the shelves are full, great selection of women’s wear and luggage , many customers and the store was clean , great selection of comforters and bed sheets
Bekaj Bridal
2023-12
This is one of my favorite Macy's stores here at Yonkers, New York . I would like to thank Michelle who helped me around the items that I needed. I highly recommend this store since there is a very good customer service.
Isabel Torres
2024-01
The rep Rashelle in the cologne dept assisted me today in picking out a gift.. she was amazing, listened, took her time to help me ,pleasant , didn't push a cologne on me just for sales..great overall customer service . Thank you!
Mark F
2024-02
The one in yonkers was great ace to shop. The people were very helpful.Took me to the correct area. Paid and I was out of there.
Suheil S
2024-01
Went to purchase colognes for my hubby for Christmas..was greeted by Eimee( hopefully spelled correctly) She was very helpful, and knowledgeable! She will be my go to person in the fragrance department!!
Katty Piron
2024-03
"I always find everything I need at Macy's. It used to be stressful for me to shop there, but now I'm confident in navigating the store and finding what I need. Macy's is definitely my go-to destination for all my shopping needs!"
Alex Koval
2023-11
The moment you walk in through the mall entrance, a swarm of perfume salespeople attack you trying to spray you with the cheap fragrance.If you are there to buy cosmetics, quickly walk through them and keep left for more space and better selection.You might feel lonely in the furniture department since it's very unlikely there will be salespeople there before lunchtime.
Carmen Cordero
2024-01
MACYS SENDS U THE PROMOTION N DISCOUNT CARDS IF U R A CARD HOLDER BUT THEN WHEN U GO SHOP THERE N TRY TO USE THE CARDS THEY TELL U THAT THEY CANT B USED ! SO Y EVEN SEND THEM TO US CARD HOLDERS...FROM NOW ON I WILL B THROWING THEM IN THE GARBAGE N WONT B SHOPPING THERE ANY MORE...IM CLOSING MY CARD ACCOUNT WITH MACYS
shelly mugerson
2024-01
Great customer service. Retail clerks are fast and efficient. Operate at a higher level then most retailers
Paulette T
2022-05
Huge store but stop at Starbucks and get a coffee and snack as you shop. Well stocked shelves, bought clip on earrings that have been hard to find lately.
Rid Aguns
2024-01
The store's location is off the highway, and items are properly arranged for easy access. Customer service adequate..
Phillissia
2024-03
Great coat and jacket seasonal sales
The Realist Michelangelo
2023-11
Tons of parking, indoor and outdoor. Escalators indoors and elevators outdoors by the parking lot. Also has a Starbucks inside with a sitting section. Very clean and helpful people all around. They really make a turtle feel cool and comfy 🐢
Richelle White
2024-04
When you shop here for fragrances shop with Eduvige. Shes amazingly patient & has product knowledge
Ravi Sharma
2024-04
Good shopping destination offers a diverse selection of products, and a pleasant shopping experience for all.
Monday | 10 AM-9 PM |
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Tuesday | 10 AM-9 PM |
Wednesday | 10 AM-9 PM |
Thursday | 10 AM-9 PM |
Friday | 10 AM-9 PM |
Saturday | 10 AM-9 PM |
Sunday | 11 AM-8 PM |
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