Herkimer Veterinary Associates - West Winfield

Kirsten Coon

2023-05

West Winfield Vet Associates is hands down the friendliest most professional clinic I’ve been to in years.. we first came to WW vet in august when my pup Hercules fell really sick.. We were previously at Waterville vet before and they made us run around for three months misdiagnosing my poor sick boy.. he went from 98lbs to 46lbs in a span of 3 months.. Waterville was micro dosing my Hercules for months… they aren’t cheap either and I understand that it’s expensive to have animals, but when a vet is making you do loops running around random tests micro dosing and not explaining anything to the owners you get frustrated. I told Waterville I would be getting a second opinion because nothing they were doing was working.. not to mention every visit I had I was maybe there for twenty minutes max, they NEVER would take the time to talk to Me and help me understand what was going on with my dog. watching my dog deteriorate slowly made it so much worse. As a dog mom I thought I had failed my boy.. My first time at West Winfield I’ll never forget. I brought all my paperwork from Waterville and Dr. Greene was assigned to our Hercules. There was a lot of paperwork from Waterville.. Dr. Greene one word for that women.. compassionate. Dr. Greene saw how distraught I was over all of this and our first appointment we were there for two hours.. she sat down and talked to me like an actual human being. Someone was finally listening to me. I was being heard and how I felt about his last treatments at Waterville. Dr. Greene saved my Hercules and I will forever be so so grateful for her and the staff at west Winfield, after his diagnosis Dr. Greene referred us to Latham Internal Specialists to see Dr. Arnold and off we went. Hercules was diagnosed with a Protein losing enteropathy.. he’s doing amazing since being on the meds & He’s up to 55 lbs and we can’t wait to see Dr. Greene again! We love you Dr. Greene!!!!

Stephanie Wilcox

2023-12

Always very friendly. Have our puppies a bath last time we brought them. Poor babies did not enjoy the car ride. And we're covered in vomit.

Kylie Allen

2024-03

They are so good with my two golden retrievers! Reasonably priced.

Barbara

2023-06

Sorrell wasn't the best patient, but they certainly tried to accommodate her. Excellent care.

Daniel Clark

2024-02

They haven’t called me back yet. It’s been weeks that I sent in the application to be a new patient.

Cheryl Mattern

2023-05

We had to euthanize our dog and they came out to the car and she dated him and then gave him the shot and all of our family were there. It was the best of a bad situation. They were very caring and confident and accommodating.

Gv Gv

2023-05

I wish there were more stars to give this veteranarian service. I live a good distance from their location. It is well worth the drive. They are extremely friendly to both me and my pup. He has bowel issues and in addition needed all his shots. The vet and assistant did their best to calm him but like a baby he didn't like the shots and scream yelped during the rectal exam. I cried just hearing my new puppy yelp in pain. They saw me and reassured me he was okay. I am disabled and use a walker. I've been back throughout the season for checkups, weigh ins, shot updates and the secretary saw me come in with the puppy and said " well, you're looking better" ,I assumed she meant my pup. Nope she meant ME, in reference to me walking better. AsxI said at the start, they're extremely friendly and genuinely care about the customer as well as the pet! They have a team of vets ,not just one or two. They try their best to accommodate your schedule, no excuses for sending you to Syracuse or Latham for emergency vet services. I fully understand if it was indeed an emergency, but not because of vacation times and being unavailable. They have my business from now on!

Sandy Simmons

2022-05

I absolutely love Herkimer veterinary clinic.. I was very impressed with everything. From the time I walked in I was greeted by their very nice receptionist. Had no wait.. then was greeted by their vet tech (Allison ). She was excellent. She was very kind and informative . The veterinarian was wonderful as well. Took their time and talked with me, educated me and answeredall my questions.. I will continue to take my pet to this clinic. Highly recommend this great place

Terry Moore

2023-05

Our senior dog was not well they found out she has hypothyroidism which answers many questions who knew? We are hoping her med will make her a new woman they were very professional and kind.

Samantha Hafelin

2023-05

Amazing staff here! Unfortunately saw them for end of life care for our sweet dog. They gave us the time and space to mourn. Very respectful of the whole process.

Kim G

2022-05

The staff was very welcoming, caring, and just awesome! An all around nice place!

Dorothée Caulfield

2024-03

Kind and caring staff from the minute I walked in the door.

Ravenclawfox (becca)

2022-05

Absolutly incredible Very. Very. Affordable. They talk to you not at you. So gentle with my three kitties. I went a few times with them and they always treated them like their own. Gave me some special food for their sensitive systems. Extra sample of antibiotic until their next visit. I take my middle aged cat there. Every month for his nails to be trimmed. Its $10 for a pedicure. They are always kind whwn I havw questions on the phone. Never make me feel like im bothering them. They made me feel like a was a good cat mom.

Peg Becker

2022-05

At a most difficult time... I found this practice to help me with my precious Pup who was not well at all. The Dr. and staff were extremely kind and empathetic. After making sure there were no other options ( which I truly appreciated) it was determined that my sweet Coco needed to Cross the Rainbow Bridge.I thank the Dr and Staff for their kindness which I will never forget.

Kimberly Cohn

2023-05

Most of the vets are very good excluding one. He is in my opinion disagreeable and doesn't listen to you. I question his ability as a safe veterinarian. Unfortunately due to an emergency illness I got stuck with him again.

Glenn Waldron

2022-05

Had the heartbreaking experience of putting my min pin down.. They were absolutely 💯% caring heart-felt condolences and treated my boy with the utmost respect and caring.. I know peanut appreciated it and I truly appreciate their support and kindness... I was heartbroken 💔😢..

Nicole MacBlain

2022-05

Not sure how they are with small breed but they show no compassion for large livestock. We called them out to take a look at our sick calf that is a PET gave meds for sickness and never followed up. When she didn’t get any better we called again to have the come out they stated that she would be ok and there was no need for a visit because there were coming back in 7 days. My PET calf passed away on SUNDAY JULY 25. We had to call another vet to come in and take care of her properly. Very disappointed!

Jill Walrath

2022-05

They were very patient with Lilly. She was so frightened from her last vet visit in NB.They were very thorough and they didn't hog tie her to do a physical. They were kind and truly cared about her.

Missy Lavery

2022-05

Great local vet! They answered all my questions about my pet and treated my pet like she was their own. Definitely looking forward to visiting here again.

Al Dennis

2023-05

The staff is very friendly and they make you feel like family. I highly recommend this place for all your veterinarian needs.

Veronica Laymon

2022-05

Very friendly staff. They explain everything to you and make u feel comfortable. Will be taking my other pets to them.

Robert Dauchy

2023-11

Great people and food and prices

Kerstin Z Lopez

2023-07

Clean environment . Fast service . Friendly Staff , affordable prices . Good advice given

Cathy Slowik

2022-05

They got me in within a day. They were friendly caring and affordable. I would highly recommend it.

Dianne Sally

2023-05

Because they care about Marley, that's why we love going there...

Timothy Baker

2023-05

Great place, Friendly people. They took very good care of my Buddy Bud.

Shaloo Thicknail

2023-05

Very friendly, kind and professional staff.. I would recommend them to anyone with furbabies

James Bunch

2022-05

Great staff, very obviously all pet-lovers!

Jeanne Combellack

2023-05

Great place, excellent Veterinarians

Jean Havens

2021-05

can't wait to bring our new family member