4.5 (75)
1000 Palisades Center Dr Space F212, West Nyack, NY 10994
(845) 353-6305
torrid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Linda Horalek
2023-12
My first time here. Very happy with what I bought. Sales gal was very helpful.
Malissa Gaspari
2022-06
I love the store and the people who work there are amazing. Always helpful, store is always clean. My only complaint is that the quality of the clothes seems to be going downhill. I feel like for the price I pay, the clothes could be better quality.
Cia Wolfbane
2022-06
I’m plus sized, 18-20 depending on the item. This store is very expensive! I personally shop at cheaper places because my style just needs comfort. BUT, the staff is always SUPER FRIENDLY! They make you feel welcome, whether you’re browsing or buying. I never feel insulted, which surprisingly happens @ other stores. THEIR BRAS are amazingly comfortable and fair priced! I understand not every store is gonna be cheap so I do appreciate the other aspects, customer service is a big deal ! I’m glad that L*ne Bry*nt closed because this company deserves all the $$$ for their hard work
CMD
2023-06
Salesperson was professional, friendly, and knowledgeable. The selection of clothes was nice, a bit pricey for me. Returns are easy
Tamara Smith
2021-06
I have not been to a mall in over a year and my first trip out was to make a return. I always get nervous when returning for some reason but it went super smooth. Torrid is a very welcoming store and my experience was pleasant.
MissMolly
2017-06
I travelled to this location from about an hour way in CT...the woman working was super friendly and helpful, I had gone to return something and it was significantly over the normal timeframe for typical returns AND was purchased using a third party (PayPal) so typically you'd be denied even store credit but this woman went above and beyond to accommodate me and even helped me pick out other items as an exchange essentially. Excellent customer service, will definitely continue shopping here!!
Marissa Love
2018-06
Went shopping today for a dress. And was pleasently surprised to not only find a dress but the ladies working there were very helpful. Not only reassuring me that the dressed looked good on me but i could also over hear them encouraging other women on how they looked too. And i wasnt just a sales tactic to just sell the product. The ladies were engaging in conversation with the customers and really creating a positive vibe in the store. Not over bearing. But not ignoring the customer either.
Erik Haaland (Erock)
2019-06
The staff is always super helpful when my wife shops here. There have been many time she has saved money because of sales. Over all great store!
Sydney Bricé
2020-06
The store was in disarray. The sales girls were very friendly but not super helpful. The selection was mediocre. I purchased two bras, one of which has left me with an infection. I reached out to the company’s customer service line and again friendly but not very helpful. They told me it’s an issue I need to take back up with the store.
Tone gracia
2015-06
If I can give one star I would horrible customer service. I came all the way to this store due to me hearing about a wider selection of clothing. I wish I can put no stars. This shopping experience was one of the worst experiences I have ever encountered with. I will definitely be reaching out to customer service and upper management. I'm so glad I was able to be the 1st to review this store.
SweetPeach 4eva
2016-06
If I can give no star it would be better. This store has no variety but I still shop there for somethings but what I really don't like about this store at this store in the mall is you have the people that work there and there friends hanging out and not helping customers and to top it off if i never so how rasict people in a department store can be till now. I saw several white people come in and get totally ignored and every one else get help and just in case I'm a Hispanic women so all in all I'm not for that and I think I'll stick to shopping at the to store in Bay plaza
Miss Envy
2020-06
The best place to shop if you're a plus size babe! Gorgeous options, great staff and they have fans in the spacious dressing rooms 😍
Min Soto
2019-06
Had a great sale. Their clothes are so comfortable. The staff was very cool!!!!
Patricia Six
2022-06
There didn't seem to be a lot of merchandise in stock on this visit. As usual, the staff was very friendly and helpful.
GR - NY Princess
2023-06
Absolutely perfect quality clothes, definitely I visit again !!!!
Carlos Perez
2022-06
My wife like the selection and the personal I like that they have a place for me to sit while she shops
Madeline G
2018-06
My daughter found several nice items & very happy with the prices
Samantha Schaaf
2022-06
A great sale and such friendly staff
Justin Czarnota
2022-06
Great staff, great cloths and so very helpful!!
Denise Tavares
2023-06
A bit expensive but the material and fit are unbelievable
neftali paez
2021-06
Lady's were great assisting my wife very helpful
Boris Bencic
2021-06
PALISADES CENTER TORRID STORE VERY FRIENDLY AND VERY CLEAN COV-19 SAFE
Shirley Francois
2020-06
Awesome collection of clothes for women of all sizes.
santia batista
2019-06
Love it, beautiful clothing an all the right size
Jennifer Stern
2022-06
Love their graphic tees
Christina King
2020-06
Very kind and knowledgeable staff!!!
RoseMary Morales
2020-06
I love it dress anything.
Marilyn Ramos
2020-06
Too pricy
Jason Reed
2020-06
Great big girl clothes
Celeste Valle
2019-06
Love it
| Monday | 10 AM-8 PM |
|---|---|
| Tuesday | 10 AM-8 PM |
| Wednesday | 10 AM-8 PM |
| Thursday | 10 AM-8 PM |
| Friday | 10 AM-9 PM |
| Saturday | 10 AM-9 PM |
| Sunday | 11 AM-7 PM |
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