Finish Line

Alexander Moon

2024-04

Store was clean, and well stocked— but unfortunately did not carry the shoe I was looking for in my size. Out of all the shoe stores in the mall I explored, Finishline had the best selection- so I would definitely check here if you're not a sneaker head, the ones here are a little more basic and generic looking. Good for the average person, and outfit. They also have a good selection of clothes, from Adidas to Nike.

Frances Rosado

2023-12

Let me start off with that I work in retail so I know company policies so with that being said I went into the store yesterday. Had a very rude person. I went in to do a size exchange she trying to tell me that the shoes were used and to even top it off she went on to say the shoes were chewed up by a dog. As she’s saying all this some men is standing next to her shaking his head and I’ll say again I don’t know what position they hold in the store because neither of them had a name tag on. Maybe she be smarter with her words and know her product because that how the shoe is actually made. I do not own a pet and accuse someone of that is absurd.

maria martinez

2024-01

As a person who has worked in retail before I can honestly say this is not the way to treat customers. I went in to do a size exchange for 2 sneakers and was told we needed a receipt even though we paid with card and the girl working there was very rude and did not even try to help us in any way when we asked questions. All she kept repeating was we need the receipt with an attitude like we were interrupting her conversation about some boy she was having with another employee. And in between trying to see what we can do she continued having that conversation saying things like “ he looks mad good” mind you we had children with us it really was not appropriate. To top it off I do believe she was a manager and she should know better. If I could give this store 0 stars I would.

Franck louisy

2023-11

The new assistance manager that's there , idk how she got her position, but she needs to learn how to be a manager and speak with people she is interviewing, I recently had an interview where after she made me feel uneasy. I didn't real feel like it was interview, I didn't feel welcome, I felt more she had to do it but she didn't want to be there. Its 2023, if you don't like it there leave!! For someone that had work with the company before, and that mall, see why most people don't want to work there. she needs better training

Allison Crill

2024-02

They sent me 2 left feet. Then the shoe was out of stock and didn’t offer me anything for the mistake or inconvenience of returning.

Briana Garcia

2023-05

Garbage, the staff was acting like their shoes were something. They were watching my parents as they trying to find shoes. They didn't let my parents see the displays they immediately snatched the displays from my dad as he wanted see them. My dad asked for a pair from the back and tried them on. He's very attentive to small details and noticed that that the shoes looked off. He noticed the paint job was terrible and the shoes looked very different from the ones on the display and the manager noticed and snatched the display from my dad. They tried sell my father fake shoes. Would give zero stars if they had the option to.

Jay Vargas

2023-05

Customer Service is dead everywhere you go in the mall, especially here. Had bought my 2yo son a pair of 270s in red and had him wear them out. My fault as the parent for not checking the sizes. But because i didn't need the box i told them they can throw it out for which they did so willinging. When i got home i realized the mistake and when i called to try and correct it...go figure no box no return. Thanks for all your help.

James Henry

2023-05

Worst sneaker store in the mall. the employee who I believe to be the manager is named Eli needs to be fired asap! They don’t ever have the latest sneakers + restocks, why you might ask? The manager backdoors to a store downstairs in the mall called “Headquarters” I’ve seen it with my own eyes. You ask for any shoe that’s restocked at every single FINISHLINE nearby, and they don’t have it? Doesn’t make any sense. Store is bad business, I liked the old manager. Please fire the manager asap. Also made me donate extra money during a release day because it’s apart of there release day fee? FINISHLINE needs to investigate asap

SuddenIcon

2023-05

Cancelled my order twice without void reason. Over an $800 dollar charge and the best answer I could get was, it was probably out of stock. Some of the worst customer service I’ve ever had to deal with in my life.

Tarim Libon

2023-05

Some of my best shoes were purchased at the Finish Line. They know the store, they know the trends and their answers make sense. I know that they don’t have it all and I can find what I like but can’t find my size. But overall they are great. I recommend The Finish Line.

Christopher Brock

2021-05

This Finish Line store was very clean when we were last time, and they had some real cool options of sneakers. Wish they could offer lower prices of some of their Snickers. Planning to come back here.

Joshua Carchi

2018-05

On 7/17/17 I visited this store to make a purchase. Everything I was looking for would have added up to around $786.00. unfortunately the three employees working at the time we're too busy talking and trying on shoes themselves. My wife was ignored when asking about 3 pairs of shoes and my questions were completely ignored as well. I find it ridiculous that I could not get service. That's ridiculous and a loss for the store sorry but thumbs down to a new store in the mall.

Jonathan Chavez

2021-05

Extremely helpful team! Everyone down to help, I never have a bad experience and I always find something to buy! Love it here best sneaker store around hands down.

Grizzly !

2023-05

The manager by the name of Eli is very disrespectful and should be fired! I wrote an incident report at the security office of the Palisades Center mall!

Victoria Amankwa

2019-05

Excellent service. Staff went above and beyond to help locate sneakers my kids wanted. We appreciate the time and effort. Will definitely return in the future.

Thaer Aqel

2022-05

i got my son shoes week ago and his toes swallowing it's not comfy,i called the manager he said i can exchang it when i get there ask for the receipt which i do not have it and i know they have my phone and email on the system and i always buy my shoes from there and i end of buying another shoes.

VISION

2023-05

A huge selection of athletic shoes for men and women. Be prepared to pay top dollar but they may have the colors or style that you're looking for.

Wilfredo Figueroa

2022-05

I’ve been into sneakers for a while but this location and the manager are on point I wish I got his name but by far the best service from such a young group of people top notch thank you all

#LottoTalk Let's Talk Numbers

2019-05

Perfect in & out fast & my son looks great

Illana McNulty

2023-12

rude management horrible customer service

Angelina Szabo

2023-08

Terrible service. Gave us the wrong shoes in the wrong size.

lisa diaz

2023-05

Love this store, excellent service and good prices too.

Sophia Jones

2020-05

Workers are great. Dont remember sales associates name. But he was really helpful. Tall slim asssociate.

Fat La

2022-05

They sell nice shoes and not expensive, I recommend anyone looking for sneakers as specially for kids and youth

Gustavo P.C

2020-05

I was greeted and helped right away by employees. Huge selection of shoes. A bit expensive but good store.

Gilbert Pierre-Louis

2018-05

Great selection and if they don't have it they will order it and send it to your home free of charge.

Charlene Hamiter

2019-05

My Family member loves to shop there great prices & Quality foot wear

jonathan castillo

2019-05

Finish line is a great place to get sneakers if you have big feet.

Jose Villeda

2022-05

They don’t open at 9:00 amThey open at 10:30 they need to update their google business hours

Enrique Jimenez

2020-05

Place looks great prices a little more than other stores