Pullen's Truck Center

Matt Dandurand

2024-03

I had a brake issue and Pullens was sent to me through Ryder. Josh was quick to arrive and assess the issue and Justin showed up in no time to tow me while Josh looked for the part for my truck. I can’t comment on prices since I went through Ryder but customer service from Josh and Justin was top tier. Pullens seems to have a great team put together with excellent customer service

Shirley Harwood Siebenthal

2024-04

Had to pull my camper out of a bad situation.They helped me with things that weren't their job. That's rare!!! Went above and beyond! My heros. Very grateful that there's still decent people in the world. I personally don't know any but these guys are strangers you wanna know!

M

2023-05

Flat bed driver was amazing fast and personable! He had a great attitude got us back on the road fast great guy!! Employee m16 invoice 41056 their staff is great.Service: Fuel delivery

Jason Steele

2023-05

Late Sunday evening I had a flat tire on my boat trailer. John showed up within the timeframe allotted and was a big help to get the tire changed, even required a trip back to his shop for the specialized socket I needed. Thanks again John for the top notch service!Service: Tire change

Robin Hills

2023-09

We were stuck on the NY Thruway with an RV tire blow out and Pullen's quickly sent someone out to assist getting our spare on even though there were issues with the rim. They were very friendly, honest and fair in charging us considering he did a roadside repair on the bent rim getting us back on the road. He also advised us to replace both tires as soon as possible since they would not have stock help at their shop the same day.Thank you so much for your help!

N. S.

2023-05

My boyfriends truck was broken down and Mike was very knowledgeable and helpful with the process. Stayed with him until I arrived. Thank you Mike!Service: Car towing

Dustin ortel

2022-05

I can’t say enough good things about my experience with the guys here. On a long Sunday afternoon they made sure I was taken care of all the way to Buffalo! Thanks guys you went above and beyond and I can’t thank you enough..Services: Special vehicle towing, Car towing, Long distance hauling, Local hauling

Candice Lorraine

2023-05

The driver Johnny was More Than Sufficient. More Than Courteous and Extremely Kind. I waited on the thruway for almost 5 hours waiting for a tow from my insurance company. I gave up n contacted NYS authorities who connected me to Pullens Truck company. I could have never been more than gracious for Johnny's immediate assistance. He was understanding and apologized on the behalf of the lack of someone else. I honestly can say he was our hero tonight. Thanks Johnny U definitely deserve a raise and there should be.more like you. Ur one of a kind.Service: Tire change

Micah Spiece

2023-05

We were stranded on I-90 eastbound in NY, hauling a travel trailer, when one of our trailer’s tires blew. We called our roadside assistance, but because our location was in a restricted area of the road (still not sure about that), they couldn’t come help us. We called the non-emergency 911 and they contacted Pullens for us. Mike was the worker who came to find us, less than half an hour later (it was after 11pm), and he swapped our tire on the side of the road in under ten minutes. He was friendly and knowledgeable and saved our whole trip. Thank you Mike!Service: Tire change

Daymon Well Drilling

2023-05

I had left Niagara Falls Saturday morning and my Bus (shuttle) started to act weird. I believed it was going to be the fuel filter. I ended up staying at a near by camp ground. Monday morning came around and I had no luck getting someone to diagnose or even fix my ride.. everyone either booked way out, I’m too big, I’m too small, blah blah.. Well I got an appointment set up for Tuesday morning. I was about to get it checked out. We did have to order a part but the boys were able to get it on Tuesday morning.. I am beyond greatful I found this shop as I had started to hear amazing reviews.. everyone is as so nice to me and my dog even though we sat at the office for long periods of time.

Ann Sheelar

2023-05

I can’t say enough good things about this place. Our RV broke down on the thruway coming to an emergency stop. We ourselves found the belt wrapped around the fan but when they arrived with a belt it a lot worse. Our water pump was shot and we had to be towed. These guys were all professional and did a great job to care for our RV. They acted quickly to order the parts we needed so we wouldn’t miss our entire vacation and went above and beyond to let us stay in our camper overnight with their assistance. The next morning they were quick to get right to work on our unit to get us back on the road safely and quickly. We would highly recommend Pullens to our friends and family for their professionalism and honest fair pricing.Service: Special vehicle towing

Gurmail Singh

2023-09

Very expensive, got towed just 2.5 miles and charged 1000$ , insanely ridiculous.DoNOT call them, they r RuDe af. Call anyother but not them , U gonna save tons of money.

Kari Barrows

2023-05

Mike from Pullen's was a life saver. My car broke down on the NYS Thruway (restricted road) and Pullen's came to tow. Mike was super attentive and personable. As well as very helpful with questions I had. Nice to have a good experience follow a bad situation. Thanks Mike!Service: Car towing

R Shaffer

2023-05

I had a flat tire on the thruway and didn't feel safe changing it myself, John responded and quickly changed my tire. John was great and helped me move everything from my hatchback including my dog and his crate so we could access the spare tire. Thank you!!Service: Tire change

Shay Gauthier

2023-05

Car died on a holiday and they still were at my car within 30 minutes. Johnny was incredible! Super nice and set everything up with the mechanic so the car could yet fixed as soon as possible.Service: Special vehicle towing

Marsha Caskey

2023-05

Mike is a great asset to your company! He was very friendly, there quickly, and very efficient at his job. Hopefully won't need again for a while (lol) but do highly recommend Pullens if you need assistance with vehicle help.

Candace Latimer

2023-05

Josh Ahseelm is outstanding. He is amazing at his craft. He took a potentially hazardous situation and dircted my husband, dog and I to safety. He was able to safely repair our vehicle and get us back on the road. He is a master at his craft and needs to be recognized. He was genuinely concerned with us and the work that needed to be done. He executed this job with professionalism and kindness. I hope my son turn out like him. Thank you will never be enough.

Jim Hickel

2023-05

Pullens picked me up when I broke down on the thruway and hauled my car home. Mark took great care of me and my vehicle and was great to talk to. No one wants to get a tow but if you need one Pullens will take care of you!Service: Car towing

Barry Norvell

2023-05

Petro Waterloo upstate NY unable to repair a brake chamber bracket problem. Was given Pullens #. Got set up with them for repairs. Great group of people here. Located in Weedsport,NY. They were busy but worked us in for repairs. There was no doubt that we were in good hands. Will recommend this group. Thanks to all involved.

Ashley Yevoli

2023-05

GREAT SERVICE!! I got a flat tire on a Friday night on the thruway. Mike calmly helped me get to the service center and got me right in, John helped me get off the road and a bathroom and place to stay while I was so far from home. This place is a good egg!Services: Special vehicle towing, Car towing

Peg Parker

2023-05

Mike from Pullens came to my rescue after my car overheated while driving to Rochester. Even though it was a beautiful Saturday, he professionally and quickly got my car on his truck and drove both my car and me back to safety and with no delays. Thanks Mike & Pullens!Service: Car towing

Eknoor Singh

2023-07

1 Star is still to much,Truck broke down less than 5 miles from Weedsport Ny and they came out and just looked at the truck and they charged 410$. Then the roadside tech said it would be 1500$ total and the total was completey different when it was towed, so please beware of this company

Barry Baxter

2023-06

Had a flat tire on our RV on I90 and they fixed it right away with great and friendly service and good price. They also aired our other tires too.

Anthony Tuttle

2023-05

Homestead people, quality service and quick. Stopped in for emergency repair twice, they were able to accommodate me quickly and keep me rolling. They also are very fair in their price schedule as well. I highly recommend this shop for emergency or standard service as they have never steered me wrong.

Georgia Withey

2023-05

Mike, thank you for the rescue in I 90 . 2 flats in 1 dsy with our camper. YIKES! It was nice to have someone show up quickly. Be polite, professional and friendly. Taking us to tractor supply for a new tire saved us.Service: Special vehicle towing

Eric Leisner

2023-05

Pullen's helped me out in a bind. Tire blew out on the thruway and I had to call AAA. John Fox made it to my location faster than expected. Changed my tire fast and even topped off my spare. Very friendly.Service: Car towing

Donna Whiting

2022-05

We got stranded 25 miles from home. They arrived within 30 minutes and had our vehicle to our mechanic within the hour. The driver was very helpful and courteous. Definitely will call them if I need a tow!

Destiny Maybe

2023-05

Mike was personable, quick, and friendly. Service was excellent, answered any questions we had. Car was lowered and the lift was low as to not scrape the bumper. 10/10 would recommend for towing services.Service: Car towing

Michael Wais

2023-05

Mike was terrific, friendly service, my car was totaled and I was stranded 2 hours away from home. Mike helped me figure out my next steps in my manic state and was overall very efficient.Service: Car towing

Andrew Rotoli

2023-05

Was parked on the side of the 90 for some time waiting on another company to come tow my rig. One of your road techs stopped unannounced to just check on me to ensure I and everything going on was under control. Didn't catch the guys name, But thank you to him, and you guys for always doing the little extra!