3.3 (45)
929 Arsenal St, Watertown, NY 13601
(315) 788-0309
walgreens.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tracy Donato
2024-01
Went in to add money to my cash app card which I've only done one other time. This person doesn't know how to do the job she was hired to do,so she says oh well it's my card that's the problem. Not the fact that she doesn't know how to do it and then we called another person over and she doesn't know h I w to do it either.....
elaine annable
2023-09
I called pharmacy to check on a prescription from which I received a text stating when script would be available for pick up; however after speaking to Erin( who by the way was aggressive and rude to me on the phone) was informed my script was not there and she couldn’t believe I had received a confirmation at all. She was not helpful at all. I will do everything I can not to have to deal with this location at all in the future. Unfortunate because I have had excellent service at all other walgreen locations.
Emily Lantry
2023-09
Fatima is a gem! The cashier that was on today was super nice as well.I went in there with my daughter an was having a few issues with my rewards and Fatima instantly fixed it. Very patient and professional.
Anita Quinta
2022-05
The pharmacy closed on a Friday because they sent their staff to the other store across town. One day they didn't have my script ready so I told them I would be back the next day. The next day I went at 11am and they hadn't even started on the script. I had to stand and wait. Then the cashier couldn't get her password to work on the register so she had to find someone else. They are always very nice but you can tell they are short staff. The girl waiting on me was trying to take care of me and answer the nonstop ringing phone and the drive through. They need more help but no one seems to want to work these days.
Robert Williams
2023-06
From out of town & was short on my meds to finish my road trip ,I called the Pharmacy & Erin was very empathetic & went above & beyond to help me replenish my prescriptions, picked up the next day & all is well ! Got give this Walgreens Pharmacy 10 stars **********
Meredith Marshall
2020-05
I’ve been coming here for years and I had to write a personal review of my experience here, I was shopping and walking around and needed to restock on items that I had brought in and I needed some help finding them. With this lovely young lady named Alexandria, helped me out phenomenally!I had brought in every beauty item with me that I needed to buy and she looked at each item and the specific color, and found them within seconds!And even helped me look for other shopping needs and recommend products for me to get also!I never had such a fantastic experience like I did!She walked me through each isle and showed me where it was, and even cashed us out and explained how the Rewards point system worked! And I was able to redeem them and save money also!If you ever need beauty assistance go see this girl Alexandria she was fantastic! I’ll never forget how friendly and sweet she was to me and my friend.
Ariel Slingerland
2020-05
I have had multiple problems at this location when it comes to using my digital rewards/coupons. The staff who tried to help me this time around were extremely unhelpful and not willing to try and give me my $1 reward when my app clearly told me that I had one available. I’ve never had a problem at other Walgreens locations, but for some reason, I ALWAYS have a problem at this specific location. I’m only giving two stars solely because the girl who helped me this time around was friendly and sweet and they had pretty good deals. I’ll be taking my business to a different location from now on though. Please fix your digital coupons system.
Damian Garcia
2023-05
Super nice staff, clean store, respectful people. There is a manager there who’s super beautiful and helpful. Would go again 💪🏼
Sarah Lucinda
2023-05
I absolutely dread dealing with this pharmacy! Worst customer service. The techs are never in a good mood and always have an attitude.
Richard Morris
2017-05
All of the staff is more than friendly. They go out of their way to help you any way they can. I have been going there for close to 10 years I've seen staff come and go but I've also developed relationships with employees that have been there since day one. I recommend this store.
Hoodie Foodie
2017-05
Stormy night. Needed one item, arrived as they were closing. She locked the door with me standing there. Sorry you couldn't add 2 min. to your day. Not a problem. Super Wal-Mart about a mile down the road had item about $2 cheaper. So thank you inconsiderate lady..
Brianna Raketic
2019-05
Pharmacy is far from helpful! They didn’t inform me that if i transfer a script from another walgreens that my 8 refills basically go in the trash and I need a new script. That’s would have been nivw to know when my dr is in Indiana....
Anna Frymire
2022-05
This is one of the most organized and efficient pharmacies. Even when there was a mixup, the pharmacists and techs fixed it quickly. Very friendly and efficient staff.
Bill Robinson
2023-05
The people were glad to help you with any questions you have to ask them to find what you are looking for and I would come back to this store again.
Mona McCoy
2023-05
Very helpful helping me get a passport photo. Very friendly staff.
Abbie Bulson
2023-05
Absolutely no customer service skills in the pharmacy or in the store. This location is a disgrace.
Bryan B
2022-05
Tried to get a flu shot. The website says schedule an appointment or walk in. I get to the store to be told it’s by appointment only. Such a waste of time.
Adam Maverick Solomon
2023-06
Fed ex shipping
Bambi C
2022-05
Went for a scheduled flu shot but no Pharmacist in the store so I was sent across town to Arsenal Street to get it instead.
Michael Brown
2022-05
Nice and clean, well stocked location with mostly friendly employees
Justin LaRock
2020-05
Staff are friendly and helpful as always, but Walgreens is very very pricey.
Jessie Cuellar
2020-05
Love coming to this Walgreens! The staff of this store is awesome and friendly!
Krystal Zenefski
2022-05
I'm from out town and they made it easy to get my medicine.
darkavengermanowar
2018-05
Staff are rude and disrespectful, besides stupid, especially in the Photo Lab! Need I say more? Go to Walmart instead.
Nathan Meyer
2022-05
Not very happy with the pharmacy and especially there hours.
Gabe Laguna
2021-05
Friendly staff for the most part, clean store.
Lorraine Aponte
2018-05
This branch should be closed!!!!! Employees are very rude and disrespectful!!!!
Michael Lettiere Jr
2017-05
Great prices on everyday items
Nicholas Shanley
2016-05
Good options and friendly staff.
Dorene Dobbin
2019-05
Picked up my meds
Monday | 7 AM-10 PM |
---|---|
Tuesday | 7 AM-10 PM |
Wednesday | 7 AM-10 PM |
Thursday | 7 AM-10 PM |
Friday | 7 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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