4.7 (118)
25345 Bonney Rd, Watertown, NY 13601
(315) 782-6462
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shilpa Vaidya Mehta
2024-04
We went to Watertown for Solar eclipse and learnt we cannot take our puppy inside the view park. Wendy offered help last minute. And she was so kind also offered us her backyard to view the eclipse. I definitely recommend her with dog care. Very empathetic. And overall a good choice.
Liz B
2024-05
Love them!! They always can get you in , work with nervous dogs or first timers. Makes you feel part of the family, and do amazing cuts
N CG
2024-03
Wendy and her staff always go above and beyond for my elderly great dane. They are understanding to all her personality quirks and cater to them. I frequently board my pets here and they always seem happy.
Heather S
2024-01
I had booked my two cats and Guinea pig for a week. Both ladies were super accommodating and was able to fit my Guinea pig cage nicely in a window spot. Highly recommend
Jaden hanley
2023-05
she did both my cats definitely recommend her very clean environment and she is such a kind person!! will be coming here every 6 months for my kitties!! so soft and smells amazing
Danielle Miller
2018-05
I LOVE taking my dogs here to get groomed... this place is located on a cute farm, it is clean and there are products you can purchase inside of the shop. The owner and her son are amazing people. They always have openings and work with your schedule. Whenever I bring my dogs here they end up looking so great after, and they know how to handle animals here, super friendly and you can’t beat the prices! My dog has also stayed here for 5 days while my husband and I went to Florida, he was well taken care of and the price was reasonable! You can tell these people know what they’re doing!
Kerstain Rieves
2023-08
We went today with our 14mo German Shepard who is very anxious. I gave them a heads up that he was very difficult and they were up for the task. Wendy was so kind and understanding, and she really worked with our dog to make him feel comfortable. She set him up for success and as a dog parent, I couldn’t be more thankful. HIGHLY suggest this establishment and I intend on returning. 10/10 would recommend.
River TI
2021-05
Our Golden Doodle needed some basic puppy training. Thank goodness Wendy started working with him when he was just 12 weeks old because now at 7 months he weighs in at 65 lbs. She is an amazing trainer. She answers questions between training sessions, will text back and forth and never hesitates to give us homework :) She has worked with our pup at her property and in our home which was a brilliant idea. She is so observant and corrected some bad behavior that we didn't even notice him doing. I highly recommend this business for training and grooming. Wendy is a true animal whisper. I'm so happy we found her.
Sailorx (Sailorx)
2023-07
It has been a long while since they watched my 2 cats. I thought I wrote a review on the experience I am sorry!Back in 2018 both of my cats were boarded here for about a month while I was out of the country. When I called once to check up on them they informed me on how they were doing. Everyone was super friendly and when I picked up the cats they both were well nourished and taken care of. I dont remember the price but I know it was definitely reasonable for a month of boarding.
Karen Hunt
2023-12
Best ever. She did an amazing job with my dog and also my 23 pound cat. Long hair and the cat was not nice. LOL
Maureen Mcguire
2023-11
The owner was pleasant and accommodating. I expect a positive outcome when my dog stays there later this month.
Paul Allen
2023-05
We have known Wendy for years and have trusted and taken many of our pets to her. She is the most caring, knowledgeable and passionate groomer we have ever dealt with. We highly recommend Shaggy Dog for all your grooming and boarding needs.
Abigail Ramsdell
2023-05
I brought our new rescue in for a nail trim. He was very anxious and not the most cooperative, but he was treated with patience, kindness and compassion. I was alao even given instructions on how to effectively walk my dog on a leash, and by the time we left, he had already improved. I do not have enough good things to say about our experience and will definitely be back!
Stormi (Andy)
2018-05
Absolutely love this place. Great grooming, great people, very skilled and personable.
Edward Harrison
2023-07
Very lovely and friendly owners who truly have a passion for what they do. Brought my Miniature Schnauzer here for boarding and she didn't want to leave. Definitely recommend.
David Stevens
2023-05
Used now more than once. Never a bad experience. Over the top w help and love. Almost consider part of the family the love and attention she provides to the doggies.
Jenny Wright
2020-05
I have been a customer since 2008, and I absolutely love this place. Wendy and Devon are wonderful, and truly enjoy the work that they provide to their patrons, the four legged, furry kind. My animals love the treatment they receive and I do too. Thoughtful, amazing, professional and heartfelt! Best grooming experience in the local area.
Jasmine Powers
2022-05
My mom and I have been taking our dogs to Wendy for I think over a year now. She is amazing with them and does great work. Reasonable price for amazing work. Wendy is very knowledgeable with canines and I highly recommend!
Dixie Carpenter
2022-05
I highly recommend shaggy dog. Oh my goodness Grizzly came out looking so beautiful he is a Great Pyrenees. They did an awesome job with him. Thank you so so much and will be back in 3 months.
Emily Hays
2016-05
I absolutely love this place! I have boarded my dogs here 3 times now. They are always well looked after and she gave me updates on how my dogs did throughout the week during play time and so forth. The pickup hours are very flexible. This woman really care about animals all around. This past time, she even took the time to have me come back out to the shop with my shephard mix to work on his social skills on a leash and around other dogs and people. She did this not expecting anything in return, but simply because she cared about making my experience with my pet a better and more enjoyable one and knew the potential he had to be a better dog in new situations. I will never use anyone else to board my pets and I would/will recommend her to everyone I know who owns pets in the area. Definitely use this facility!!!
Chris
2016-05
We've boarded our husky 4 other places and never had issues. They either weren't in a convenient location , stopped kenneling or charged a lot more. Our dog always seemed to act weird coming home from here, she always soiled herself there. Not sure if they didn't go out enough. Last time she came home with black burnt paws. Wouldn't get out of her bed for anything. She was brought there with some meds to help with her anxiety. They said they didn't give her any when picking her up, but when calling back to see why she was acting strange they said they gave her some. Lady is very unprofessional. Always charged us more than posted prices but we can get over that easy. Our animals will never go back again.
Jessica Wetlesen
2021-05
The staff at Shaggy Dog care greatly for animals, and it shows! We’ve been taking our pup to Shaggy Dog for boarding and grooming for 2 years. The experience is always positive, and our girl comes home looking great and smelling fresh!
Dan8675309
2022-05
These guys really saved my @$$. My apartment building was doing some preventative pest control so I couldn't have my cats in my apartment, and I called this place up and they were so nice and I found out that they do pet boarding, and not just dogs. Great price, too. It's great to know if something happens I know a good place to keep my cats.
Aneesa Reddan
2021-05
My dog loves coming here. The staff is wonderful and takes great care of all their four-legged guests. Been a loyal customer for 2 years and wouldn't go anywhere else.
Ryan Mutchler
2014-05
I am only giving this horrible excuse for a dog lodge two stars because the owner was a nice lady.Now, time to get to the negatives. I left my dog and cat with the Shaggy Dog Lodge. when i picked them up she had told me that my cat was a very sweet cat. Then she told me that the dog was mean and that she could tell he wasn't house trained. First of all my dog is not mean at all, next he is a puppy and he does make mistakes from time to time, but for the most part he knows to go outside. When i saw my dog and cat they smelled horrible. My dog was definitely living in his own feces. My car was not brushed at all the whole time he was there, which i think for over 250 bucks should have happen. When we got home i dumped so food for the dog and gave him water, he almost took my hand off try to get to his food and drink. they obviously must have went on vacation also. I will never take my pets there again. they are better of with a self feeder in the garage.
Maria Castaneda
2021-05
The owners really care for the wellbeing of animals, not just running a business. Had my dogs groomed while they were boarded there and they were happy and clean when I picked them up. Would definitely recommend.
Jerry Miller
2017-05
Love bringing my dogs here. Really cheap and they give great haircuts! We have also had our dogs stay for about a week before. No issues. Would recommend.
Lil Thai
2023-07
Very well maintained, your puppers will be fully taken care of and loved. Amazing facility with kind hearted caring staff
Zachary Tarrant
2014-05
I boarded my dog for July 4th weekend. When I arrived to drop my dog off, she had four dogs in her lobby in crates, she apparently overbooked. I did make sure my dog had his own run. When I called to check on him, she couldn't remember my dog at first, then proceed to tell me, he had been a problem and was using the restroom in his run. Funny thing he doesn't have this problem at home, he is fully potty trained. As a business owner she should of assured me that my dog was doing fine not talk bad about the dog the entire conversation. I had a friend of mine pick up my dog due to my flight not getting back until later. (By the way, you can only pick up on Sundays from 9-10 which I find very inconvenient) Anyway, when my friend went to pick up my dog the owner couldn't recall which dog was mine and then she claimed I did not prepay, which I clearly did. Being that she is a small business owner, I would think she would get to know her clients on a personal level. I will not being taking my dog back.
Angelica Desmarias
2021-05
I once boarded my dog here during the summer and I have had him groomed as well to deal with the shedding issues. This is a family owned buisness and the owner and her children are pleasant!
Monday | 8 AM-5:30 PM |
---|---|
Tuesday | 8 AM-5:30 PM |
Wednesday | 8 AM-5:30 PM |
Thursday | 8 AM-5:30 PM |
Friday | 8 AM-5:30 PM |
Saturday | Closed |
Sunday | Closed |
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