Piggly Wiggly

Darlene Hesterman

2024-04

Great grocery store. Good selections with great prices. I was able to enter my phone number and get the discounts even though I am visiting from out of state and don't have the reward card. The cashier at the self checkout was very professional and attentive. I would go again.

Kienon Williams

2024-03

Wasn’t feeling too well and went in to grab a few things. I didn’t have my own bag or shopping cart. Grabbed a few cases juice so my hands were full. Carried them to check out. Next thing you know Stephanie* hands me a small shopping cart to take my things to the car easier. I didn’t even realize she noticed my situation. They told me to do a review on Facebook but I don’t have social media. Either way, Stephanie gives great service. She deserves a promotion 100%

Wayne S

2024-04

Great selection, nice staff! Made us Canadian patrons feel welcome much more than our own local grocers.

Sage

2023-11

Stay away from this store! Ridiculous pricing, extremely rude staff, particularly the manager(s) and not to mention the store is always crammed full of employees unloading product. I've been there at varying times of day during various times of the week always struggling to get through most of the store due to blockades of inventory and employees. The few things the store had going for it, namely the donuts and meat are either not available or of much lower quality than they used to be. One thing that particularly bothers me during shopping experiences there is the amount of negativity from employees in general. Most of the staff is older and acts as if they are owed something by gracing you with their presence there. Management is especially crotchety, they are rude to employees and customers and create a very unwelcoming atmosphere. The few younger members of staff, mostly high schoolers, are the delightful exception for me at least, they have always been very polite and used excellent customer service acumen. It's a shame they constantly are yelled at and talked poorly of by management in front of customers. Considering Piggly Wiggly's reputation for innovating the grocery scene as a whole, I find this state of affairs sad. I really hope they can get some kinder, more engaging staff, particularly the management. Feeling respected and welcome as a customer goes a long way for me, i'd even look over some higher prices or less than fresh produce for a friendly neighborhood grocery store. Without this change, I don't see this store going anywhere but under. They certainly lost my business.

Eric Taylor

2024-04

Piggly Wiggly such a great place to buy your food such great people and always so kind i would give more then a five star it was allowed

Alister Whitcomb

2024-03

Every time I go here the carts are so screwed up I can't even push it. So this is the third time I've had to shop without a cart. And every time I get produce from here it goes bad in two days PLUS everything is OVER PRICED

Patrick

2023-07

Produce low rate of lateBottle return is much like milk shake machine late night at McD'sOUT OF ORDERSeems that the teenagers up front playing invisible laser tag were to busy to empty the machine.For such a high priced market one might think the people up front ( especially the long time employees) would put on a better act of wanting to be there.There's sum good deli people and a couple of older gentlemen always seen busy in the back end of the store. They are the pleasent exception

Jason Poplaski

2022-05

Overall, I'm very unhappy with this store. The prices have increased tremendously. The quality seems poor. I just got home to find cheese slices that were obviously moldy.

Christopher Knapp

2024-05

Overpriced, unfriendly people and poor selection. If you need a few things, it will do but you should head elsewhere for major grocery shopping

Thomas Bradley Sr.

2023-11

A familiar and convenient location. The current ownership is barely ok. The store is poorly organized and needs an upgrade.

Michele Speno

2024-03

Very Expensive! The store was empty on a Saturday afternoon, years ago you could not get in that store on a Saturday!

Kelly McCarthy

2023-05

I love this store.. its always so clean. Produce is in great condition not like other stores.. they have the best 5 for 24.99 meat deals ever!!! If your looking for great deals on meat this is your store.. they have items that I can't find anywhere else, like I only drink flavored water. They carry the Adirondack flavored in so many different varieties ( so piggy wiggly please don't get rid of them!! )they have really good sales the meat section always looks neat and I actually don't mind buying my meat there it looks good not like other stores where it looks like someone beat it up first. Dairy section I can always find what what I'm looking for..in other words I can rake my grocery list to piggly wiggly and complete it..not like other stores we won't mention..ha ha..

RON MAHON

2023-09

I'm glad there's a place in this part of Watertown I can get groceries and do some bottle deposits.I do however wish that the employees at least tried to fake being pleasant.Everytime I'm there, 50 cents into my bottle deposit the machine needs to be emptied and most employees seem very annoyed with this.I don't think I've ever seen more than two different employees ever smile in the 2 years I've been going.As someone who works in retail, I understand it's not always easy to smile every moment of your work day. But I've learned it puts customers off if the customer service is not giving a single "have a nice day," "thank you," or "hello," let alone a smile.

jenny miller

2023-05

Previously, Tops and even Piggly Wiggly (at first) had the BEST donuts in the area. Plain fried donuts, peanut donuts, bavarian cream filled donuts -- they were all amazing. Recently, we actually ended up throwing out the donuts as they were so bad. My husband likes the plain fried donut -- now --The plain donut is like a dried cake with a foreign taste -- like the commercial donut that comes out of a Hostess Box. Is this a permanent change?

Amber Hurst

2023-05

For two weeks now I have shown up to see their donut bakery case nearly empty at 830-930 in the morning on weekends. If you ask if any more are being made they tell you they’re done for the day.

Noelle Furlong

2023-05

First time in, very clean and organized. But we won't be back. I've never been so shocked at the use of the intercom system. Over the period of two minutes, they called for a woman to go to the back three times. Each time more loud and agressive. The tone was so off-putting and rude. It was so loud, it seemed like she was yelling into the intercom. Why do customers need to listen to that? I started to feel bad for the employees.

kevin hoover

2023-05

Prices went way up after it changed from Tops. It is ok if you need something in a pinch.... but unfortunately not my 1st choice anymore. Also I must add, after it changed to Piggly.... They started closing an hour earlier, (now 9pm)& recently started locking their IN Door 30 minutes before they close.... So when I first walked up to it, I almost ran into it and I thought they were closed..... At 8:30. I then saw someone walking out & realized that I had to go IN the OUT Door...🤷

Alexander Marchenkoff

2022-05

Piggly Wiggly recently took over a Tops grocery location. I am a big fan of Tops so I wasn't sure about the transition to PW.I've stopped in at PW a couple of times now and had good experiences both times. I stopped in tonight for deals they were having on salmon and chicken. I picked them up as well as a few other groceries, then stopped by the deli area to see if they had a hot rotisserie chicken. I found the chicken and a very helpful employee in the deli recommended the hot & fresh Friday fish fry. She said they had just finished cooking it and that it came with fries, tartar sauce and coleslaw. I decided to grab that too. The fish was crispy flaky and delicious. My wife and I wish that I bought 2 orders instead of one.To sum up, I've had great luck with the food and friendly employees at the Piggly Wiggly. 5 Stars

Nathan Thomas

2023-05

Where to start. The prices are astronomical, but just like anything else you pay the extra for the convenience of location when needed. Swung in to grab a premade salad today. There were 3 available. Picked one and started to walk away but noticed a lot of spoiled lettuce. So I gave a quick inspection and grabbed another. Payed the 7 for the salad and the .89 for the dressing. Drove back to the office. Popped it open to see there was a pile of mystery meat underneath the ham. After giving it a taste I find it to be bacon. But some left over fatty cut pieces of bacon that just doesn't have much aesthetic to it. As I start to eat this salad notice that the lettuce is mostly frozen. The lettuce that is not frozen is severely wilted and and has the texture of soggy news papers. The frozen lettuce just tastes like dirty expired lettuce(You all know what that flavor is). So my conclusion is, when their lettuce browns they throw it in the freezer and then make salads with it to minimize loss. I would assume its the same with the other ingredients. Again, I stopped knowing that I was paying for convenience, but if your selling things at twice the rate of Walmart or Aldi's, make sure your giving quality. I don't enjoy paying double for your attempt to minimize waste.

christina marie

2022-05

As someone who did not like like Tops I was very much looking forward to the new piggly wiggly. Today was my 2nd time trying it and I’ll never return.First I had to walk from the store to the cart carousel to find a cart as there were none in the breezeway. Everything I needed was available so that was good. I go to check out and notice my milk was leaking all over the groceries. I told the cashier it was leaking and that I did not want it. She asked me if I was sure it wasn't condensation as she was scanning my milk covered groceries. I said yes I’m sure because I can see milk all over the groceries! Then she called someone over to bring the milk back to dairy. I said again that the milk is open. Idk what happened from there.Then I paid my bill before she was done bagging the groceries. I thought to myself how does she know how many bags to charge for? I look at the receipt after getting my groceries and sure enough I was over charged for the bags but did not want the hassle of dealing with her any longer or waiting in line at customer service over $0.20.Point is, I guess it’s okay if you need a few things but don’t expect friendly employees and check your receipt before leaving.

Darren Duffany

2023-05

They went above what they needed to do I have ALS and just got back from hospital with 3broken ribs ànd a punchered lung it was close to closing time but I didn't know it my neighbor and caregiver finally filled me in and the staff with jacket's on next to the door and most of the overhead lights off could not have been More kind to me and would not even let me be embarrassed but I was lol to steal from a TV commercial that's what living local mean s to me

Sally DeLavergne

2024-01

Seems more expensive than other stores, but like the small-town feel of this store. I mainly go in for discounted meats. It's just me so I don't need expensive large packs of meat.

Greg LeClaire

2022-05

Just bought .86lbs of egg salad. Never looked at the price because. The price was $6.01. Buyer beware! They think they have you because you won't drive down Arsenal Street. Do yourself a favor...take the drive!!

Katrina Gioia

2022-05

The cashier watched me with a look of “hurry up” while I’m trying to bag my groceries as quickly as possible instead of helping. Mind you, no one was behind me in line. There are barely any deals anymore. I could deal with that it was the horrible customer service I wasn’t okay with.

Stephanie Lowery

2023-05

I love their fresh fruit and vegetables! Their meat is really good along with their deli counter. I try to get their fried chicken every Friday!

Christopher Voce

2023-05

First visit was a quick stop inside . Next visit will be one with more time allowed to explore the aisles to see what Piggly Wiggly has to offer as it is the first and only Piggly Wiggly in Central New York .

Lance Evans

2022-05

I have enjoyed the few times I have been there. The prices are competitive if you sign up for pig points.The people are friendly and the range of products is good.

George Straubing

2023-05

Started out well but it would appear that I need to be careful when it comes to fresh produce as it is not really fresh at all... I do like it better than the previous Top's that was there 😂✌️

Bill Frame

2023-05

They had most of what we were looking for. Good prices on deli meat. Parking OK, access OK, other than being in a traffic light jungle.

Andy Wells

2023-07

Expensive as hell and very little help tryed to push me to do self checkout won't go there again