3.4 (8)
21851 Towne Center Dr, Watertown, NY 13601
(315) 788-8706
stores.petco.com
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Jeanfra Rugama
2023-06
If you ever wondered why every other clinic is backed up on vaccination appointments and this place isn’t, I’ll tell you why; it’s the quality of service. I could go on a huge rant with how many things went wrong today when I went for two simple shots but I’ll keep it short. The site is set up in the open right next to the cash registers without any sort of privacy barriers for dogs being vaccinated, of course meaning dogs will be jumpy or anxious with the large amount of foot traffic walking by with pets. The staff also did not properly prep the needle so it had a huge air bubble causing the vet to stick the dog twice. The first time she stuck the dog and began to pushed the plunger she realized the air bubble and took the needle out to prep the syringe. Then the second time around she correctly administered the shot but had her staff hold our pup down making him get really anxious and he begin to try to get out of their hold. So before they administered the next shot they wanted us to place a muzzle on him, we placed the muzzle and they proceeded to readjust and tighten. He was once again held down by two vets but from the struggle he bit his tongue and bleed everywhere. He also vomited and used the bathroom. Keep in mind he is a 5 month old 29Ib Austrian Shepard. We get home and of course he’s scared and very to himself clearly he’s in pain from the wound on his tongue. For all this we were offered no compensation, I talked to Vetco and the best they could do is annotate it in our account.
Wendy Yodice
2023-09
Vector employees were wonderful!! They did such a great job handling my dog. I wished Pecto would have a better place for them to set up.
Emily J
2023-06
We went here for the vaccination site. The vet co veterinarians we're not good at all and had me do most of their work on my dog. They treated our puppy horribly, will not be returning ever again to get any vaccines. DON'T BRING YOUR DOG HERE! Completely unprofessional set up and made our baby puppy extremely anxious, uncomfortable and sick. Just wait a month out for real veterinary care from a clinic, don't come here.
Brittany Clark
2023-06
Quick easy and they treated my dog like he was their family, which I appreciate, because my dog is my family.
Monday | Closed |
---|---|
Tuesday | Closed |
Wednesday | 11 AM-1:30 PM 2-4 PM |
Thursday | Closed |
Friday | Closed |
Saturday | Closed |
Sunday | 10 AM-1 PM 2-5 PM |
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