Pet Supplies Plus Watertown

Brittany Avery

2024-03

They did Absolutely amazing on my girl and even put the cutest bows in her hair. Will be my go to from now on and the price was great as well.

ray miller

2023-05

This was a place we never been. It will now be one of our go to places. They are very dog friendly and very welcoming. We brought our two little pups in. We found a great selection of products, had a holiday picture taken. The staff are very welcoming and very friendly. If you have never been you gotta stop here.

Shaina Marie

2024-03

I use to come here a lot but I will not be returning back we had an appointment to get our puppy groomed at 3 pm with Mackena and got turned back all because he pooped and claimed it was” diarrhea” my pup was shaking because this huge dog was barking while we were checking him in. His poops were fine all week. I told her that and all she did was just stare at me. He was just in a loud environment that he is not used to with a huge dog barking and her yelling at us just trying to communicate. SMH so disappointed. Let me also add there was another dog getting groomed literally shaking that’s how bad that dog was barking

Cassandra Feeley

2024-04

I particularly like the assortment of bakery style dog treats and the grooming area this store has. The reptile and fish exhibits always look clean and properly maintained, and the staff is helpful and friendly.

Alexander La Parr

2023-05

The staff here, regardless of the day or schedule, are all kind and helpful. Also a very understanding staff given they deal with pets inside their store. The most extensive amount of food and accessories available anywhere in town.

Alexis Cook

2023-08

Great grooming service, the girls there are so sweet and do an amazing job. My sweet Howl was so soft afterward and smelled amazing!

Heather F

2023-08

Super friendly staff who was ready to help us with anything we needed, they even answered all my nieces questions about her new pet fish at checkout in a way that a 7-year old would understand. The store is always cleaned and fully stocked when I visit, unlike their competitor up the road. They're the best!

David Timmerman

2022-05

Pet Supply Plus; Watertown, NY; April 3, 2022Look at the decay of the Crested Gecko and staff was absolutely clueless that it has been dead for who knows how long.Do you even take care of the animals you sell? Rhetorical question because obviously not!

Nicholas Vann

2020-05

The staff is very nice and they have a lot of high quality products. The doggy wash stations are a lifesaver too if you have trouble washing your doggos at home. It's a bit out of the way but totally worth it for all kind of pet supplies and treats.

Melissa Morales

2023-06

We Love Pet Supplies Plus! Everything we need for our furbabies at the best prices. The staff is always helpful and polite. The bathing area is always clean and well stocked with supplies. They have the best bakery treats for pups of all sizes. 10/10 would recommend ❤️

tonya farrell

2023-09

Very welcoming, everyone is always helpful, and competitive prices. Love the rewards program & coupons. Great place to bring your dog for the self serve dog wash! All around great place.

Stephanie Lowery

2021-05

I have been going to pick up items for my very old kitty. Kate has been so great and so helpful when it came to my shopping for my kitty. Salem is 23yrs, and now has cancer. She prefers soupy to well blended foods. Kate helped me find pumpkin in can cand pouch form. Vitamin boosts. And powdered milk. So very thankful to have Kate at the store! She inquires after Salem every time I shop. Thank you!! Store is always clean, staff solicitous. Couldn't ask for more! Salem approved!

Murielle Fedorko

2023-08

For all things pets, I recommend shopping here. Compared to your bigger chain pet stores like PetCo or PetSmart, these stores offer smaller yet more welcoming atmospheres. Due to their smaller size, they seem to be less crowded, giving employees more time to clean up and help customers. I typically come in here for live fish and fish supplies. The experience of purchasing fish is much more pleasant here than at the larger chains. The employees are always nearby, attentive, knowledgeable, and willing to give recommendations. However, the prices are not necessarily better than the other chains or superstores like Walmart, so don’t expect huge savings. They do offer a smaller selection of live fish, but I still find it’s worth to shop here than anywhere else.

Stephanie Moore

2024-01

Very convenient service. Once I arrived the item was delivered quickly by a friendly associate

Krista Williams

2023-12

Love this store and the rewards they have! Workers are always nice and helpful.

Ellie Velez

2023-10

Great people. They were able to squeeze us in for a grooming session at the last minute and assisted us on how to deal with a dog with diarrhea and sale questions. They were all very pleasant.

Nicole Sweetser

2023-05

I had my dog groomed at this location for the first time today. What a great experience!Our groomer, Bailey, was so sweet, skilled and professional. She got the Schnauzer hair cut just right, and our girl looked so great when we picked her up!The best part? When we came to pick her up, I could hear them talking to our little pup with so much kindness, before they even saw us waiting. It really made me feel good know I’m leaving my dog in a safe, loving environment.My dog is also usually a bit traumatized after a groom, but she came home today completely happy and no signs of stress at all.10 stars! I couldn’t be happier with the services provided.

Betsy Wilkins

2024-03

The girls in grooming are always so nice and love the dogs they care for.

Alexandra Bullard

2024-04

This location is the best, staff always very accommodating and friendly!

Shana Grieve

2023-07

Very clean, friendly staff, very knowledgeable and not afraid to ask another member if they are unsure. Great pricing, groomers are a great bunch, very caring. Love the self wash!

Monster Hunters

2023-09

It isn't bad the little treats at the front are great for dog big and small, though the dental treats are limited has a selection, the dog food is a bit steep priced compared to others but the staff is friendly and they do a good job.

H Porter

2023-05

Being new to the area for work, I was looking for grooming service for my Yorkie. I happened to go into the store to see if they carry his brand of food and found that they not only offer grooming services, yet have a self-service area to wash your dog. This was great. In speaking with the grooming service, I expressed my concerns about my Yorkie and Brittney was very understanding and patient with him during his grooming appt. I have been very happy with Brittney, and Gizmo looks handsome when he comes back. The services are reasonably priced and my dog doesn't spend the entire day at the salon, approx. 2 hrs.

Aimee Kissell

2023-06

Love this place! They have a great selection of cat and dog food, toys and treats. Laid back and casual atmosphere. Prices are reasonable and staff are friendly and helpful.

Jamie Florence

2023-05

I absolutely love this place! They do a great job in their grooming department. First place, I've felt comfortable leaving my pup alone and coming back.

Debbie Sherman

2023-08

Stephanie is a fantastic groomer. My dog Cooper loves to go and he is is always happy to see her! She does a great job!

Christopher Knapp

2024-02

Friendly staff, better pricing than Pet Co

Jarrid Pearson

2023-11

Amazing and friendly staff. Infinitely better than the petco down the road!!

Tammy L Cowles

2019-05

They were great took my puppy Everest in for her round of her puppy shot they were so good to her an helped to make sure she was in good health

Fay Huckle

2020-05

Clean staff is accommodating but our Mollies get sick and die everytime

Jacqueline Baker

2023-05

Great place to come when you’re on a budget. I was able to get a couple extra things for a new toy with each dog which they all love. I came in to get a special brand of dog food and it was on sale. Awesomeness!