4.3 (107)
1283 Arsenal St, Watertown, NY 13601
(315) 221-7000
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Holly King
2023-06
This store has really gone downhill. There's only ever one cash register open. Often the cashier is also helping stock shelves, resulting in nobody being up front. Today there were boxes blocking the aisles and they were out of bread. The Dollar Tree on State Street is better stuffed and better stocked.
Jessica Porras
2023-06
Wish I could give zero stars for denying the bathroom to a pregnant customer. All they needed to do was move a cart slto grant me access to a toilet.To topp it off they also had the nerve to complain for whomever directed me to the back for using the bathroom. As I walked out to go to a nearby store, they paged for Linda to pick up the phone. As she answered she said "I didn't sent anyone back there!"
Maria Saved
2021-06
Love this Dollar Tree Store because of the wide range varieties of items and friendly staffs. I was there on Saturday, November 21st and Ms.Cindy, despite being busy helped me locate the perfume. In addition, Ms.Chelsea, the cashier literally ran out of the store after me to return my phone in the parking lot. That right there is a great customer service that goes beyond. Keep up the good work ladies and have a Happy Thanksgiving 2💝2💝.😊💜🌻
Val Desormeau
2022-06
Always find something I didn't know I needed. I agree often more cashiers are needed, apparantly having to wait in line makes many people rude and have no problem cutting in front of people when a new line opens "for the next person in line" Maybe they should shop when they have time. The staff is very patient and pleasant most always. The store seems cleaner then it use to as well.AKA line corodinator.
Dawn Cisco
2022-06
One of your customers was very rude to me. When I told her that I was going the other way opposite of what she was allowing me to go she got rude and told me not to be rude to her I think she should be written up for this I did not get her name but I feel that she should be told that this is not how you talk to customers. I work in a grocery store and if I talk to a customer the way she talked to me I would have been written up for it. I give you a two-star rating because of this employee. I
Chrissy Rose
2021-06
I love the store, I always find something I want. My only complain is the customer service could improve. My boyfriend and I were checking out and the lady cashed me out, and then just got up and walked away when she had a line. She didn’t ask for backup or say she’d be right back or anything.
Cynthia Natal
2020-06
It is my favorite store, it is always stocked and very organized. What they should be more aware of is the cashiers, most of which are friendly, but they have one, which I have up to her name and surname, which is rude, she believes that she owns the spoiled, inrespectful store. knows how to treat customers
Alana VanAllen
2021-06
I love this store. It could be a bit better organized and they should allow more people to work as they are often busy and it upsets rude customers but the employees are always nice.
Richard Tuper (Orgosia)
2022-06
I was purchasing for work, I wanted to review just to say Amber was probably the most knowledgeable, helpful and nicest employee I have encountered anywhere I've been.
Stephanie Bloss
2022-06
Cindy is the best! So friendly and helpful along with the rest of the staff. Fast, efficient, attentive, and super sweet! 💗💛🧡❤
Melissa Morales
2019-06
Love coming in here. I find many products from holiday and daily decor, to delicious and healthy snacks. Staff is always very nice.
Gabe Laguna
2021-06
Its ok, nothing wrong with it except I don't feel people respect the protocols. But the staff is somewhat nice.
Darlene M Lennox
2019-06
Clean store to shop at, and the cashier was very friendly and respected me as a customer. That is something I appreciate , being respected .
Sally DeLavergne
2023-06
Some aisles were wrecked...merchandise all over into the aisle.
Hoodie Foodie
2017-06
Good place to find inexpensive decorations and party items. Cards are 2 for $1. Usually they have a little line.
Cindy Carr
2021-06
It was ok, still very few cleaning products or paper towels. The store was ok cashier was very nice
Lawrence Brewer
2018-06
Love working with Dollar Tree everybody is friendly, good customer service and we try to strive for excellence
Chris Lyndaker
2021-06
Long line at checkout, took over 5 minutes for someone to come help. All other employees just standing around while the line builds up
Witch in the North
2022-06
I love Dollar Tree they always have what I am looking and some things that I wasn't looking for 🤣
Alynn Beimford
2019-06
Still very stocked 5 days before Christmas! Clean, busy and at least two registers going all the time!
Cathy Besaw
2021-06
I love that they have a different variety of stuff and great prices!
Tammy Wheeler Racioppo
2022-06
Coming from Canada was very shocked to see that there was a freezer section. Kinda wishing we had it here.
Rose Wyman
2022-06
Not very good things all over the floor don't have what I want very dirty
Debra Marcinko
2019-06
Great place to go for the randomest of things. I see the elderly love the small packaging.
Rayne Farrell
2023-06
Good place to shop. Friendly employees
Robert Sly
2021-06
Always able to find the idems were looking for pleasant people
Jessica Piddock
2022-06
Crowded sometimes, but polite customers and staff make it worth it!
Samuel Rodriguez
2019-06
Everything was good nice clean store
Gaspi corgi
2022-06
Very happy and helpful cashiers
George Straubing
2022-06
Everything's a dollar! Real savings
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-9 PM |
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