Dollar General

4.2 (169)

1222 Arsenal St, Watertown, NY 13601
(680) 210-9760
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Pamela S

2023-11

I paid for my merchandise using self checkout. I paid with cash and received my change, I pushed get paper receipt. When I go to leave I realize the receipt that’s there isn’t mine ( I wanted my receipt to use on the flip app.). So I tell the employee I don’t get my receipt, she goes to the register and literally accuses me of not paying for my merchandise. Not once but twice, I told her I paid in cash and even received my change from the machine. I will NEVER EVER go to this location again. I’ve NEVER stolen anything in my life and was in shock the employee was telling me I didn’t pay. She obviously didn’t know what the hell she was doing and I left without the receipt. Wish I could leave 0 stars!

Bill Corron

2023-07

Great customer service, friendly courtesy,neat, organized isle, shelves stocked.

Hoodie Foodie

2019-05

Gift shop owners should take a lesson from this place. We were greated warmly when we came in. They have the typical assortment of dollar store merchandise. I didn't find anything I couldn't live without, so we left without making a purchase. I about fell over when we got to the door. They thanked us for coming and invited us back. Well done Dollar General. We will be back. Nice to be treated like a valued customer.

Maria Brandle

2021-05

Love they're new winter PJ section. My husband bought me 4 sets. Buy one and the 2nd set half off. Great deals. And they have cutest female robes.

Nasir

2022-05

Excellent customer service very friendly staff will help you always welcoming. Great place to shop...manager also very friendly love this place

Tomara Morales Mitchell

2021-05

Dylan was the best! Super pleasant sociable & overall best customer service 10 out of 10 for me I had just come off of work and he made my last stop of the day great!

Melissa Morales

2018-05

Very nice store. Always find something nice here even if I'm not looking. ☺ Great for a quick stop or for little odds and ends for the home. Prices and quality are very good as well.

Tia Real

2019-05

I'm never shopping at this Dollar General ever again! My 10yr old daughter asked if she could use the bathroom. They refused to let her. Stating that it wasn't for public use. I've personally have used this same bathroom multiple times in the past. When my daughter walked away, I asked why if I have used the bathroom in the past, couldn't my daughter? They said it was because people steal. She didn't want to steal, she wanted to use the bathroom. We paid for our purchase. We're walking towards the car, when my daughter started to cry. I asked what was wrong. She was embarrassed because she had an accident because she wasn't allowed to use the bathroom. I won't ever go there again.

S N

2020-05

The employee named Jackie needs to slow her role about people coming in the store with or without a mask. I have a disabled child andJackie seems to make it her business to chase my nonverbal son around the store stating that he needs a mask or we have to leave the store. There's an article of the law article 202.18 that states if wearing a face covering inhibits such Individuals with disabilities and they can't handle it they are Not required to wear one.Also Jackie doesn't have the right to make customers wear a mask if they don't want to and she has no right to ask people to leave the store. That to is against the law. I understand these times are not what anyone wants to live in but there are a lot of disabled people out there that need to be taken into consideration to as well. Before you judge some one take a step back and think about it for a moment that something else may be going on with people that you don't know about.

Pajama Bottom Mama

2019-05

This store is always in disarray. They block aisles with carts. The never have enough cashiers up front. I even had to yell out for customer assistance because no one was up front. It's hard to shop here.

Henry Laframboise

2020-05

Well they redone the place it's about a year ago think and they still have some of them grouchy employees there that's all right of the place to get whatever you need at a Dollar general everything's pretty reasonable other than the employees being rude and grouchy to you but if you need a place to get it I go there now if you need something

James

2019-05

Typical experience. Cashiers are strained from having to stock shelves and look out for customers waiting at the register from, sometimes, far away places. Otherwise, a useful store.

Donald Hanson

2019-05

I love the convenience, but the entire chain of store need renovating and upgrading interiors, especially bathrooms that are older than when Ames was still a thing.

TJ Newsom

2021-05

The place was better stocked them I'm used to and tge staff was exceptionally polite and helpful.

Michael Johnson

2021-05

I mean, a Dollar General is a Dollar General my dude. Lowkey, the best place to go for some cheap snacks and a plunger or something when you're in a rush.

J Hoffman

2021-05

Great ppl. Very clean store. And the employees are amazing

Kathlene Middlemiss

2021-05

Great prices friendly staff wholesome environment always sales love itt

Melody Baker

2019-05

Great place to shop for your every need. People are friendly and helpful.

Robert Marsden

2023-05

it is always clean and the people are always nice to help you. lol for a item.

Chrissymatia2 m

2023-06

Amazing deals and friendly staff

Rosie Rodriguez

2019-05

place is a little messy but mostly because of space. The associates probably do the best they can with such little room.

joshua peck

2019-05

Great place to shop. Staff is friendly and prices are good.

Rich Gebo Jr. (Rich)

2021-05

Always the best place to go when u need something odd or that no one Carry's awesome Dollar General

Charlotte Bush

2019-05

Good prices and stuff is always very friendly and helpful.

Jeff Weems

2021-05

Convenient location and hours.Has everything I was looking for and friendly staff.

Barb Brown

2019-05

I love this store. Employees are very nice

Carmen Tutu

2019-05

Always friendly staff. A lot of good finds.

brenda dazno

2021-05

The store is well stocked and workers are friendly

Richard Gibson

2019-05

Great place to shop and the people are friendly and helpful

Cathy Besaw

2019-05

They have a variety of stuff! I love the store!

Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

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