Aqua Plus

Sarah W

2024-04

Such a nice little shop! The plants and fish are all in great health, I didn't check out the reptile section but I'm sure the same goes for them. I will definitely be returning

Tia Zeigler

2024-05

When I left, I didn't expect to laugh as much as I did. Friendly isn't a strong enough word to describe the 2 that own the place. We left with 3 fish. Great selection, great variety, more than just fish there. Very knowledgeable. We will return!

Frank Arney

2023-12

The fish that I bought here are still alive after 2+ years. And I bought 135 gallon set up because the fish out grew the old tank. He always has good quality products. He can order stuff and it comes in the following week. I will not buy feeder fish from anyone else, the feeders are always very healthy so I don't have to worry about my fish getting sick.

Andrew Foster

2019-05

Heard they had a good selection of leopard geckos and beardies as well as fish... and for the most part non of that disappointmented me. But I had also heard they got small animals in and they had very few of them, and outside of the geckos and beardies they didnt have any other reptiles in the store which sucked. **I have chosen to edit my rating and review because the owner's reply actually gave me a chance to hear from them. Im keeping the forst part, but allowing them a better review for good customer serivce, they responded mentioning their current situation and I have decided Ill give them another chance (maybe one when the weather isnt as hot out)

April Dickinson

2024-01

I actually love shopping here. Personally I think it could be in a better location for business but that's not up to me lol. All in all I love shopping here, got my BP here last year and I still get her food from here, prices are better than PetCo

Isabella Read

2023-07

Cool fish, place was kinda dirty and cluttered but I aint picky... some of the reptile tanks need to be cleaned (especially the leapord geckos). Old dude with a beard was lowkey rude as well.

Nick Lindsey

2023-05

Went here for the first time after hearing such good things about the quality of the fish and plants as well as the customer service and I definitely was not disappointed. I'm still relatively new to aquatics (about 4 months) so I'm still learning so much every day, and the gentleman who helped me pick out some fish was not only nice but had lots of information for me and answered every single question I had (which was probably too many). Definitely will be going back!

Lavender_Demøn

2023-08

Very very upsetting set up for most of the replies specifically the leopard geckos, as an owner of 4 very sweet healthy geckos, this display was highly upsetting, they geckos were EXTREMELY skinny and there cages were littered in waste. They were very underfed for such young baby’s and I personally think he is over rated with his radio reviews. I truly hope people see the mistreatment of some of these animals. And $60 for an unfed baby gecko? That’s insane. I’m sorry and I hope my review is seen…

Aliza Larock

2023-11

Alot of cool fish definitely a place to go for fish and I thought they had good prices on their fish but I'm not a fish expert so I'm not really sure what's a good price to begin but I seem to think they were definitely reasonable prices

Honest Reviews

2023-05

I’ve visited Aqua Plus 4 times with my last visit being the last. My first encounter with Jim was very unpleasant, at first I thought he was just having a bad day. The second encounter with Jim he gave me the impression that he did not want to be bothered and left me feeling uncomfortable to ask for help. My final encounter has left me no choice but to leave a fair and honest review about this small business.After doing some research I found that Jim’s unprofessional attitude and rude behavior is not an isolated incident. I should not have to leave a business feeling ashamed and unappreciated when I'm just trying to buy food for my pet. The race and color of my skin should not determine on how I’m treated! Jim will talk down to you and leave you feeling scared and unappreciated to return to this business.I’m sure he has left others feeling this way but they have not taken the time to leave a review. Other reviews have had a similar experience with good old Jim “extremely grumpy guy” “rude” “cause he knows what he is doing” “not enthusiastic to help us” “very rude and unprofessional” the list goes on and on… how does the store owner continue to accept this type of behavior and treatment of people blows my mind.Overpriced items, rude costumer service, take your hard earned money elsewhere. Times have changed and this type of behavior from a person in costumer service should not be tolerated or accepted by the business owners.Jim is deliberately ruining your business and reputation, I for one will never return to Aqua Plus or recommend it to others until the owner takes action. I highly encourage that Jim is no longer employed or he does a complete overhaul and learns how to treat others with respect appreciation and attends cultural competence training.

Danielle Phelps

2023-05

I highly recommend supporting a local business over any corporation. The owner was extremely knowledgeable. He has gained 2 more customers for sure. I read the 1 star reviews and had to laugh. Seriously, race baiting because you felt your color was an issue. That's a horrible accusation to make about someone. Maybe you carried yourself poorly 🤔 people need to get over themselves.

Stephanie Correa

2023-07

The guy that was there (an old guy with a beard) was rude, he was having a conversation with another guy and clearly didn’t wanted to be bothered. I asked him a question of what he was looking for and he responded with another question and provided no help….you will be better going to PETCO or Pet Supply.

haylie thorpe

2022-05

It’s an amazing place! I go there every week and whenever I can. The owners are very nice and help me and give me great choices on different plants I can use in my Geko tank. They take amazing care of all there animals and also have an smile and help there costumers. This is the best place I have always been ti and will always be my favorite place in the world. Thank you!.

Scotty Sweeney

2022-05

Don’t shop here it’s very inhumane and the guy DOES NOT know what he’s talking about. He keeps all his animals in very poor conditions and doesn’t not setup the cages properly. Just PLEASE DO RESEARCH before you get a pet! It’s not that hard and you can provide your pet the right way of living! This guy does not do research he goes off of his own opinion. I’m a vet tech so I know animal anatomy and please listen to me don’t go here!

Troy Ellison

2020-05

I visit here often to buy crickets. It's always the same two guys working. They are. Other extremely helpful and knowledgable. They will actually take the time to answer your questions and not act like you're a bother. I've bought several items for my geckos habitat here. The prices are great but the help they offer is so much better than the bigger stores. You can really tell they care about the business.

Kevin VanSlyke

2019-05

I had a really great experience at this shop. I ended up purchasing three otocinclus at a very reasonable price to help control the algae in my tank. The gentleman working was very knowledgeable and gave me several tips on how to optimize my tank. His passion for animals was palpable and did not go unnoticed.

Sam Sherwood

2020-05

SHOP LOCAL! this place is GREAT! I stopped in a while back with my kids and the owner was so very helpful and knowledgeable! I purchased some angel fish and a bristlefish and received a demo about proper tank cleaning. This fish store is clearly the pride and joy of the owner and is treated as such! Definitely recommend taking the time to stop in and shop here!

Angie A

2022-05

Yes, the guy is very knowledgeable but he can be rude when he wants and that's not something you want to encounter when trying to spend your money on small business instead of the big corps. You'd think he'd appreciate his customers, especially, in a small town like this.

Courtney Craven

2021-05

Hi! So we found Aqua Plus after Covid-19 hit and they’ve been so amazing!!! The quality of their fish are just wonderful and we just adore the owner. They’re very knowledgeable and actually care about the fish instead of just wanting to make a sale. They won’t sell you fish that they don’t think will go well in your tank or that they don’t like the health/look of. We 100% recommend going to this fish store for all your fishy needs!!!-Gene and Courtney Craven

Mayra Ortiz

2021-05

I absolutely love this place , I was on a mission on getting my daughter a leopard gecko and in doing so, my first time entering the store and I was amazed at the wide variety of animals and products !! After searching pets store near the area I was confident in getting my daughter her pet and supplies here , I love how polite the owner is and the knowledge he has on everything I needed to know to properly care for our new pet. I will be a costumer here for a long time !!

Vanessa Siver

2021-05

We bought a betta fish for our home. Aqua Plus had everything we needed to get started. The staff was very knowledgeable and educated us on water quality. The space in the store is a bit cramped so it was difficult to social distance. And because the space is so small, it looks a bit disorganized, but everything is sorted into sections so it wasn't too terrible to figure out where the item you need is.

Team Hedrick

2020-05

Jim is the man! He knows his stuff, for sure. I can see why a previous reviewer said he wasn't very eager to help. I got this impression at first, too. But, it took no time at all to realize he is just serious about the animals and his craft. He is actually super cool and so very patient and helpful every step of the way. We will NEVER go to the big box stores again!!

Krista Williams

2023-05

Absolutely love this place, extremely knowledgeable and friendly. They truly care about the animals unlike the big box stores. 100% recommended!

Jacqueline Torres

2019-05

We have been coming here for about a month since being misguided by employees at Petco. The owner has been taking us every step of the way, extremely patient, and goes above and beyond to help us in any way he can. We were obviously unaware of everything that goes into being aquarium owners and he could have easily taken advantage and sold us a bunch of nonsense (like Petco did) but he didn’t. For as long as we live here, he will be our go-to when it comes to our pets. Highly recommend.

Nicole Krogmeier

2020-05

We started our hobby here. Jim helped us every step of the way and was always great to work with. He gave us the best advice for our aquariums, helped us when we had trouble, and even got us our strange exotic fish. He knows more about the hobby than anyone else we talked to and his advice was always beneficial. One of the only reasons we were sad to move away from the area! We miss him already!

Dennis Smith

2022-05

Very knowledgeable staff. Nice small business with more knowledgeable than the big box stores. So if you say there rude than go to the big box stores where all you hear is I don’t know. I’m happy with the knowledgeable and correct answers.

Hamster Gamming

2022-05

PLEASE DONT BUY FROM HERE!!!!!! if i could rate this 0 stars i would! they are VERY inhumane all the animals are in terrible care. the rats are stuffed into tank which rats should NEVER be kept in tanks its causing so many medical problems. the water dragons had no water in there tank (water dragons should have at least half of their tank with water!) i could go on and on theres so much more but i couldnt bare to look at all the poor animals:( this place needs to be shut down asap please help!!!

Mar

2020-05

I buy gallons of RO tank water for a few quarters. They sell saltwater too. I just bring my own jugs and they fill them. So cheap, and so convenient. The fish also are happier. They are so friendly, and display amazing customer service! If no one is being helped, and they see me coming in they are up and ready to take my jugs back to fill as soon as I step foot inside. Shop local. Love this place.

Mackenzie Masek

2021-05

Place is dark and gloomy, all their animals are in horrible living conditions. Multiple large rats living in a tiny enclosure full of feeces on the floor, a bearded dragon surrounded by what looked like nearly 100 dead and decaying crickets, and a hedgehog living in an undersized enclosure without a wheel. All of the enclosures looked like they hadnt been cleaned in probably a couple weeks, explaining the mess. Its horrific to see these animals living like that, its basically abuse. A 2 minute google search will tell you that. Dont sell animals you have no idea how to take care of you dont even meet the bare minimum of care for these animals. Dont shop here, dont support a store that takes horrible care of small animals and reptiles.

Tony Hutchins

2021-05

Very knowledgeable, the gentleman working seems to actually want to make sure you're setup is correct so your fish have the best chance rather than making money and waiting for you to fail and your fish to die. Lots of good information.