VIP Pet - Grooming Studio & Daycare

FTC NYC

2024-04

Very polite and professional. We took our 2 black labs in today 3/30/24. It was a last minute appointment which they accommodated without hesitation. It was the first time for the 7 month old and she had a cute pink flower collar on when we picked them up. They looked great and well groomed.

Jessica G

2024-02

We have been using VIP Grooming for over 3 years now and it’s always been a positive experience. Fur babies always come out smelling so lovely and happy. Staff is professional and they make us feel like our fur babies are always in good hands.

Kerstyn Burmann

2023-11

Our golden retriever went to the groomers for the first time here! She looked and smelled great after! She was such a happy dog when I went to pick her up. The staff is absolutely amazing and so friendly!

Karen Santillan

2024-01

VIP Pet is such a amazing place to take your best friend. My pet had the full spa treatment. He smelled so lovely after grooming. Him hair cut was perfect. He came back very happy. The place is kept clean and tidy, the staff is very friendly, they are great communicating and take hygiene seriously. We will always come back, we are super happy to be a VIP customers.

Victor Granados

2024-04

Beyond beyond amazing. My girl looked,Smelt, and smiled like a brand new women!!! Precious dog groomers had my dog hiding under the bed after her trip and would get me so worried. Not Julia. And on top of that. I was pleasantly surprised with a picture for Lina’s first time at VIP grooming!I just came back from my second grooming trip and yet again. Highly satisfied and this was after Juliana squeezed me after a last minute request 🙈 thank you girls for treating my girl with such car and the most amazing picture that now hangs above my water dispenser!

JoHanna Scardino

2023-07

Best groomer I’ve been to! The space was so welcoming and comfortable for pets. They were able to squeeze me in last minute and truly pampered my golden retriever with a bath/massage with spa music, deep conditioning treatment, and HAND dry blowout (they don’t use cages at all). While your puppy waits for you to be picked up when they’re finished they have a cute little hangout room for them with toys and pet couches. Owner sent me videos during and after of him enjoying his time. 10/10

anthony alleva

2024-04

I Highly recommend any looking for a new groomer to check out VIP in Wantagh! They were Ble to get me in right away, n they did a fantastic job. Jules was very nice. CoCo loved her new do n we did too! Will Def be coming back. Thank you again to all at VIP!!

Jazmine De Larosa

2023-11

I took my yorki poo teddy to get a nice grooming, his hair was very tangled and knotted. They took amazing care of him and he looks very fresh . I would recommend this place to anyone. Great service and very friendly staff 10/10

Brittany Sallah

2024-02

I have never had an experience like this one, my mini austrailian Shepard’s are very skiddish and scared of everything but they felt completely comfortable with the girls there and the girls there were so sweet. The groom was a 10/10 and for being a first time customer they gave me a gift bag with a photo frame of my pups enjoying themselves. I will never go anywhere else again. Very convenient and quick as well, 3 hours tops!

Samira Mirzaeva

2023-12

This is the 3rd place I bring my puppy to be groomed. I’m not picky at all, I just want a job done right. VIP pet salon did just that. They didn’t keep my dog for 3 to 4 house like the other groomers did. My puppy looked and smelled fabulous. The lady at the front desk is very pleasant and friendly! 🐶

Blake Banner

2023-07

Cristina did an amazing job on my Woody. She’s from the dog meat trade, has not gotten a bath her whole life (8 years) and she made my girl look and smell like a young puppy. Thank you so much I 100% recommend this place and Cristina.

Ree Otto

2022-05

VIP Pet is such a lovely place to take your best furend! Sammy (puppy) and Brody (kitty) both had the full spa treatment! They smelled so lovely after their baths, their nails looked like they had manicures, and they came back happy! The studio is kept clean and tidy, the staff is super friendly, they are great at communicating, and they all wear cute masks and take hygiene seriously. We drove all the way from Brooklyn and will be returning the next time they need a bath! Worth the trip.

Leivona Suedass

2023-10

Worth the splurge! VIP literally treats your pet like family. Our little guy is always groomed exceptionally well. Very friendly and professional. The ladies are lovely!

john ciampoli

2024-04

Teddy had another 5 star visit to VIP!He came home all spiffy and smelled grrrrreat!He is happy to go to VIP because he knows that they love him there.We'll be back soon!Teddy isn't not going anywhere but VIP!

Gladys Linares

2024-04

OMG - luv luv luv how both my shih-tzus came out. This is the 3rd groomer I have tried in the neighborhood in the past 4 months. So happy with them. They were kind with my dogs. I will definitely be back.

Rachel R

2021-05

WOW! What a fantastic groomer! We bought our 1.5 year old poodle mix for a groom, and she came back perfect. We have groomed her several ,times in the past, and have never had such amazing results. She listened to ideas on what we wanted her to look like and a couple of hours later we had to softest, cleanest most perfectly cut and happy dog! Would definitely recommend. Such a professional.

Roseann Q

2022-05

We brought our puppy Kat to VIP Pet for her first grooming experience. She was in desperate need of a haircut and dematting. VIP Pet did an amazing job removing the mats and they gave her a great haircut! We were very impressed with the experience and Kat loved it too. We will be going back in the future!

J&C Unique

2024-04

Today I visited VIP PET A GROOMING STUDIO, I was delighted with the kindness of the girls who work there, they were very kind and when I went to pick up my 3-month-old puppy Caramel my puppy I found him happy, he definitely also received an excellent treatment.

Cleide Alves de Oliveira

2024-04

I took my son Teddy for a bath and haircut, I was surprised by the cleanliness of the store and how clean they left my puppy, the Grooming was perfect, the girls who work there show that they are very professional women, they treated my son with a lot of love, I could notice that in the Day Care area there were many toys for the puppies and they have a small studio where they take beautiful photos of the puppies, I will return the next month.

Alexia Couvertier

2023-05

Best grooming experience by far! Having been to multiple grooming places there is definitely no comparison. The staff is excellent and caring. They do an amazing job with my crazily shedding corgi and she always comes out looking fantastic and happy

Francesca Torchia

2023-09

We love VIP pets! They do an amazing job with grooming our Baci! The staff is awesome and very communicative. We will definitely be back!

Bernardo Gomez

2023-08

Best grooming I have taken my little one. Staff is attentive, cautious with my baby. Service is incredible. Extremely recommend it!

Rick Gioia

2022-05

I have never heard of a groomer refusing to groom a pet for having epilepsy. My Dog is 10 years old, and has had Epilepsy since she was one month old. She has been under a vet's care and on medication since then. Today, they refused to take her in saying "it was not safe for the animal" for them to groom her. This is nonsense. The vet has not put any restrictions on the dog and has been to groomers 3-4 times per year, every year. They sounded so ignorant when talking to them about it. They made me feel like I was doing something wrong for trying take care of my dog. Codie is always afraid of vets and groomers. They made a big deal that she was shaking. God forbid they pet her to calm her down. Just Terrible! I spoke to the manager, who just repeated what the groomer said. I have never felt so bad for my dog.

Joann She

2023-12

Do you know you have been charged 4% credit card fee from VIP Grooming? I had moved to Wantagh since last July, and we have another Poodle since July this year, I just found out the VIP Grooming charges 4% credit card fee. They always gave me a credit card receipt for the total because they said it’s a full service, today I asked about what’s a itemized bill of the service, the total bill shows $358.46 for the services of 2 Poodles, but the credit card charges is $372.80, and they explained the extra $14.34 is the 4% fee based on customer is paying credit cards!I was shocked and told them first of all, I was never have been informed about 4% credit card fee, secondly, they should have a sign of notification to their customers about the credit card fee of 4%. They argued that every business charges credit card fee including the restaurants and so on, I told them that is not true and how could they do this without letting customers know? It’s dishonest way to handle business and it’s taking advantage of customers’s trust!I cancelled my next appointment and would not go back to VIP Grooming anymore! You should look carefully of your bill for whoever does not know that you have been charged 4% fee when paying credit card.

samantha mathura

2022-05

The ladies there are amazing makes you feel so comfortable to leave your pup there. thank you Julia . Ana the stylist was excellent with our Lily her first grooming and it was all we expected. Thank you once again. Lily found her new Salon!

Jessica Nonna

2023-05

Let’s start this off with I am not one to leave reviews let alone bad ones EVER but I am just so in shock with how terrible their customer service is as well as the services they offer in general. Took my little puppy there about a month and a half ago and have been trying to speak to a manager since about how bad they cut my dog after a grooming. I spoke to the same lady on the phone twice about how I want to speak with a manger. The first time I spoke with her she told me I need to email in my complaint because that’s how they communicate. I called her back again two weeks later (today) after not hearing back from them, and I was told that I have to wait for a lawyer to be in touch with me. I think it is absolutely ridiculous that the owner or manager can’t even contact me themselves to apologize for what happened or even give me some reassurance that the situation is being handled. Instead they jump straight to a lawyer? They must be spending a lot of money in lawyer fees. So unprofessional and beyond upset that I can’t even get a call back from these people. ZERO stars. I also find it unprofessional how every bad review this place gets it’s replied with a rebuttal. Never in my life have I experienced anything like this. Again, TERRIBLE CUSTOMER SERVICE. There are so many grooming facilities on Long Island, avoid this one.

Mankirat Singh

2024-01

They are the best!. They did my pet bunny’s haircut so well he looked so cute when I came to pick him up.absolutely recommended!

Katie Luk

2023-05

I brought my 1 year sheepadoodle for a fullGrooming and I cannot be more satisfied with the result! People are super nice and my dog came out beautiful and happy! Even with all the knots they are able to de-Matt her without shaving! Highly recommend !

Jayna VonGerichten

2023-07

Decided to bring my almost 2 year oldsheepadoodle to VIP because I saw another sheepadoodle in town and I loved how he was groomed ! VIP did a great job with our dog! He looks amazing and the experience is the best he has had . Great staff, great space for the dogs to make them feelComfortable ! Highly recommend!

Eileen Feeley

2023-11

I would give zero stars if I could! I had been going to this groomer for about 1 year & have no complaints regarding how they groomed my dog but after the experience I had yesterday with their groomer yesterday will never return! Received a text from the groomer after I had dropped my dog off for a full groom requesting an updated recorded of her vaccinations which I immediately called my vet & forwarded to them within 15min of her request showing my dog was 100% up to date on all shots. The groomer text back stating 2 were expired which when I went back to pick up my dog I showed she just had both in May. The groomer continued to argue that they were expired; after the 5th time explaining that they were clearly listed on my vets record, I let her know I was done discussing & wanted to pay so I could leave. She continued to argue telling me that she was trying to keep my dog safe & I should be thanking her for taking care of my dog and keeping her safe. I let them know I wanted to pay & would find a new groomer. The cost of a groom sat VIP Pet is double the price I have ever paid with any of my previous groomers. I have always been happy with the previous grooming for my dog but paying that high a price, I do not expect to be abused & lectured (incorrectly) by the staff. I asked if the other young lady that was suppose to check me out but just sat there as the groomer continued to argue with me if the groomer was the owner & was told no, I requested the owner call me but have not received a call from the owner so i assume since I have not received a call, that the owner is ok with customers being abused by his/her staff. They have lost me as a customer & would NOT recommend them to anyone else if this is their idea of good customer service. If I was treated this poorly by their groomer, I have concerns since there is clearly not regard to respect & value valuing their paying customers.