Petco Grooming

G K

2024-04

The pre-check asked if the dog would be matted upon grooming, and the choices to select from were “yes” and “no”, because they would need to shave the matting off if yes. It did not mention that there would be an extra charge in addition to the $70 base fee for a haircut. My dog was matted and they added an additional $50 to the tab without even asking prior to starting the service. They also had me waiting a whole hour before servicing my pet, and their excuse was that they book multiple animals at once and if I wanted an exclusive slot, I should have chosen VIP. This is nowhere stated on their website!! Petco is a SHAM.

Jessica Lopez

2024-02

It was my first time having a pet groomed. Everything went super well. The groomers were so understanding and helpful. The customer care on the store side was wonderful as well.

T.

2023-12

The groomers are very rude and unprofessional. My dog is a very calm and happy pup. She is described by them as aggressive and thats far from truth. I feel they use this language to justify how terrible her cut came out. They also did not brush her teeth (which I paid for) and did not pluck her ears which is standard care for a doodle. I will not be bringing my dog back to Petco in Mount Vernon They do a terrible job with dogs with actual hair. Catherine was the groomer and was created a very negative experience for us and our dog.

Hilda Diaz

2024-03

Easy drop off and pickup fast grooming love the fact that we didn't have to wait 4 or 5 hours, my dog was groomed really nice and smelled wonderful the groomer did and amazing job

Maria Rivas

2024-04

As always, Conner is very kind to my dog Bella and he does a great job cutting her nails

Darlene Blasko

2024-04

Love this location everyone are super friendly and helpful… specially Catherine always does an amazing job with my dog and shows so much love and special care to baby boy 😊Thank you Catherine

Stacy Anne Mehciz

2023-12

Nipsey is always well groomed and taken care of reflecting that in his behavior when he comes home. The staff is friendly and attentive.

Chante Harriotte

2024-03

Terrible experience from this grooming location. I was denied service because they thought my dog was injured but my dog was fine. As she returned my dog to me, my dog was running around without any issue.

evelyn Romero

2023-11

Connor is such a great friendly groomer. He knows my dog and call her by her name. Their service is outstanding!!!!

Dominic Esposito

2023-12

They were excellent with my dog and did a great job.

Elddis G.

2024-03

Very professional staff, great work ethics. Thanks

Jackie

2021-05

The groomer Denise doesn’t have very good customer service skills, but was very good with my dog which I appreciate. She was very informative as it was my first time bringing my pet there and didnt know the way it worked. Definitely would have been five stars if I didn’t have to wait until someone noticed me to check my pet in and pick them up. Also if Denise would’ve said something as simple as HI! Instead of not acknowledging me until she was ready to ask for the pets name. Dog is groomed nicely, so three stars.

Karin Clarke

2021-05

It was all about my pets stylist Jasmine. She was incredibly kind, knowledgeable and had a genuine love of animals. I honestly had recently become a dog mom and intended to try several groomers before deciding on one. Last month I took our Lychee to pet Smart. But after working with our stylist I will stick with Petco as long as she is there.

Eric Nielson

2020-05

Wally is the best groomer I have ever had for my dog. He gives a great cut and is very gentle with the dogs. You can see he enjoys his job. He is the most pleasant groomer.

Celeste Adames

2021-05

Groomer was very corteous and patient. Buddy looked great and clean. Grooming was fast and neat. She provided me with a quick appointment since he is attending a birthday party.

JM JM

2022-05

The groomers really connect with the pets and take the time to make sure that the experience is as stress free as possible. The price is very reasonable for the service provided.

Madison Smith

2020-05

The grooming staff are phenomenal.Darlin goes out her way to make sure my dog is well taken care of.I like how she follows up with me about my pup.

Dina DeRespiris

2023-08

Emily was fantastic with my dog Tyson when trimming his nails

Anita Webb

2021-05

The groomers were friendly, efficient and well-trained with handling pets. I absolutely love the cut on my dog.

Lisette Vidal

2023-08

Friendly atmosphere in which it’s important knowing that my puppy will be taken cared off.

DIERDRE HINES

2020-05

Denise makes the grooming experience worth it even though my dog was terrified. She was very sensitive and comforting.

James Reyes

2020-05

Friendly and professional staff. Grooming was impeccable. Very welcoming and easy to see groomers indeed love animals.

SUSANA BURGOS

2020-05

Staff is always friendly. They know most pets by name. Everything is clean. They always know the answer to all my grooming needs.

Claudia Stabile

2022-05

Scar was wonderful, very friendly to both me and my dog. She Genuinely cares.

Denia Velez

2021-05

Wallace was excellent. Very patient & gentle with both of my dogs.

Monique Ortiz

2021-05

I love darlin she took care of my puppy kash great I will always come back

Star Diva

2023-06

Staff was patient ,kind courteous and knowledgeable.

sandra G

2021-05

Loves the groomer Darlene she takes good care of my pet

Thomas Owsinski

2021-05

Left my name and number at store and no one got in touch with me after 5 days not happy with response

Alexis Ocheltree

2021-05

Darlin the groomer excellent way of handling and grooming my dog.