PetSmart Grooming

3.7 (10)

14 West Cir, South Valley Stream, NY 11581
(516) 561-2418
stores.petsmart.com

Claimed

Pet groomer

Offshoot of the pet store chain focused on grooming services, including nail & ear care.

Accessibility

Wheelchair accessible entrance

Reviews

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Emiley Muthusamy

2023-06

I went for my Shih Tzu to get cut and when Jules took him in I told her 1/2 inch off and she said ok. I called 4-5 times to see if my puppy was done and each time they put me on hold for over 10 minutes and one time they forgot to press hold and I heard them just talking and laughing. The last time I called I told them not to put me on hold and asked if my puppy was done and without even saying anything they put me on hold. I went in to see if he was done and when I walked in and asked if my puppy was done Jules had the worst attitude and said he was done. I asked why no one called me and she they were busy. How long was my dog going to sit there before someone called me? I asked to speak to the manager who was very nice but the store manager and the grooming manger then talked to me and kept making excuses for Jules. The grooming manager Meghan said I should have been charge triple for the cut because it was a scissor cut and I said I don’t care about the price and wasn’t made aware when I dropped him off. Jules botched my dog. She cut his head very sloppy and uneven, his ears were missing a chunk of fur, his legs were not even touched and his body was barely even cut. The staff at this location are very rude and do not have any customer service. Do not take your dog here unless you want to pay $90 for a terrible cut and bad service.

chaya kahan

2023-05

I would not recommend going here they cut my dog really badly to the point that he's bleeding. They're super rude also and the service is not great. They told everyone who picked up they're dog that their dog is terribly behaved and it's not come back, which I think was super weird to hear at a groomer, especially when they told it to six different customers. Will not be going back, would recommend everyone else also not too

Valeria Philpot

2023-10

They take very good care of my dog smelling good and looking good thanks

Victor Polanco

2023-05

The Man Bear Pig was a phenomenal and memorable moment

Beatriz Ramos

2023-05

I love

genoveva galarza

2023-10

Excellent service

Opening Hours

Monday	7 AM-9 PM
Tuesday	7 AM-9 PM
Wednesday	7 AM-9 PM
Thursday	7 AM-9 PM
Friday	7 AM-9 PM
Saturday	7 AM-9 PM
Sunday	8 AM-6 PM

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