Pet Supplies Plus Valley Stream

Xavo Baez

2024-04

Great stop for pet needs! I only shop for my cat and dogs but they always seem to have everything for all types of pets. I have never had an issue with them not having something I needed, if you're in the area and have pets I'd say this is 100% the place to go!Staff is awesome and helpful!Also if you shop at King Kullen across the lot, you're guaranteed a coupon on the back of your receipt!

Raphael Serrano

2024-01

My first time visiting my dogs food was a special type, and Walter went above and beyond to provide me with superb customer service and found it in stock. This entire staff is very helpful and respectful, and I will definitely be back to visit. I see that some people are never happy wherever they shop, but that's their own opinion . I didn't encounter any rudness from this staff or any other store in this franchise. 2 thumbs up to the management 👍 👌

Diane

2023-12

I don’t usually write reviews but I am still in shock at how I was treated today.I went in store to pick up my order of Small Batch dog food and recently when I pick up primal or small batch food my ID and credit card are checked as well.Well, today at pickup the associate asked me for a pin that was emailed to me. I kept telling him that I have no pin. He continued to rudely demand something that I didn’t have.Not being sure of the pin, I walked away as my ID and card were already checked. As I’m getting to the front door the associate and a blonde woman I assume is the manager is chasing me and demanding me to stop.I am in complete disbelief and told them this is a bit much. They told me it’s protocol to check the email as well because of fraud. This entire time I’m calm but completely in shock.I show the associate the email confirmation I received when I made my purchase and he allowed me to leave the store.Making a scene in front of other customers and embarrassing me is certainly not what I expected when picking up an order. Also had I been asked for the email confirmation it would be no problem but I was asked for a pin which I didn’t have.Since I will no longer be a customer I hope that it’s understood that the point of ordering online and picking up in store is for ease and convenience.Additionally, try treating your customers with value and not like criminals.

Alan Manduca

2024-05

I'm an Uber so to me the store was well layed out. Clean well stocked. Friendly staff.

Xea On

2022-05

Love this place clean. Organized, friendly. Courteous staff. Picked up matching Jackets @ clearance section for both my American Bull Dog Big Guy Gotti, n Lilman Xerxes my yorkie🤣💞🐾, a set of boots for Gotti who loves the snow n matching socks for me n Xerxes they did have XL for Gotti but that's fine.Thry love there sweat shirts Start your day awesome!! 🐕 🐶💞💕

Bridget Cros

2024-01

Great store! Great staff! Always pleasant, very helpful, And always friendly to my doggie when he comes with new!! Learn something new about my pets food every time I go here!!

Yuri Langel

2024-01

Good selection and prices, but more important from my point of view is that they stock the items I need.

Richard Dietrich

2024-04

well stocked, very clean store manned by highly customer-oriented staff.

red robbin

2024-03

Shop here and you'll never disappointed with the customer service. Each employee is nicer than the next. Managers are also so warm and friendly.

Angelo Vaia

2024-03

Continues to be my go-to pet supply store. Always great service, prices, and products are in stock

Sara Flax

2024-05

Very friendly staff and great prices.

Ray bear

2023-12

This location is good seems like they keep food available the Howard Beach location doesn't I have to drive further to this location to get the food I use

Kylian

2024-04

I went last week. Saw dilon and Mike for help with the fish food I trying to get. They don’t have it anymore. I had the same problem a month or two ago and nothing poor staff no food I need go somewhere else to get them far from me.

Louraine Keene

2023-09

I come into your store every week, a regular customer. This employee who was cashier clerk was terrible. He has unfriendly look on his face, spoke in a rude manner toward his colleague and to me as a customer: When I was next on line to be called, he called me over rudely. I said to him, “Excuse me, this how you speak?’’His excuse was he had a long day which was UNACCEPTABLE.Was not pleased at all after spending $91.69 in your store and every week.Need better management on customer service values.

V D

2023-06

Clean store and helpful employees. They price check, which is great. I always get my cat food (wet and dry) when they have it in stock. As well as guinea pig hay and vitamin c.They're really good with dealing with customers who are irritable and just obnoxious. So they're very patient and understanding. There's two checkouts, and usually, there's someone already there. Or they quickly come to the checkout when there's no one there.Parking is easy and really close.

Trevor Redhead

2024-03

They have everything you need and the staff are always helpful.

D Notes

2019-05

The staff is always helpful, friendly, & courteous. The selection is good. They sell birds, fish and some reptiles. They have fish food, dry & wet cat & dog food. There are alot of different brands to choose from. Treats & toys for dogs, cats, birds, fish, etc. If you have their card you can save even more with sales.

Daniel Teubert

2024-03

Lot's of variety. Everything in stock. Reasonable prices

Kevin

2021-05

I love this place. I thought they would be closed since it’s New Year’s Day but they were there! The staff was extremely friendly and helpful with my pup and I. They answered all my questions and helped us the entire time on our shopping spree. Thanks, Pet Supplies!

Raf Expat

2023-12

Products are readily available. Friendly staff and ready to help.

Debbie Miga

2024-05

Great place to find all your pet needs! The best prices! Super fast pick up!

Jenn Moves

2024-02

Thank you Walter, Charlie, Dan, Dylan, Mike, Kendra, and Josh,. This lovely pet plus has helpful, and knowledgeable employees, and wonderful pet food selections that contain omega 3. They have a large assortment of pet food for kittens and adults, as well as: toys, treats, and pet accessories.

Denise Bory

2023-05

Pet Supplies Plus in Valley Stream is a wonderful store, with helpful employees and a well-stocked selection. I travel 30 minutes from home to visit this location and I live near another store much closer. I highly recommend that you give them a try. You will not be disappointed!

deborah spier

2023-05

Excellent service and decent prices. Can call in an order and have it ready in an hour, for pickup in store or carried out to your car. Knowledgeable associates that are friendly and helpful.

Jane Lynch

2023-05

My sweet 17 year old cat died suddenly. I had bought a giant box of cat litter the week before. I couldn’t bring myself to go to the store for a few more weeks to return the litter, but when I did, the cashiers and the manager were so accommodating and kind, it made a very difficult moment tolerable. They even offered condolences. I wanted to publicly thank them.

Ryan Mahabir

2024-04

Nice clean pet store to get all your pet food &snack

Saintlucia3170

2023-05

I love this store! The manager Mike is the best hands down! He personally helped with my two dogs! So kind professional patience etc. There should be more managers like Mike Made my shopping easy on me. Thank you again pet supplies and MIKE THE MANAGER!!!

Jim Memos

2023-09

Excellent product choice. Comparable pricing. Easily accessible and plenty of parking!

Tona Jung

2022-05

The Customer Service In PSP, ValleyStream, NY is outstanding, every time I am in that store. All team members are friendly, helpful and knowledgeable. If there is a product that is not is stock, they always offer to order it. It is such a pleasure to shop there and this store is my absolute favorite!!!

Elisa M

2023-05

Valley Stream is always well stocked. I'm never disappointed when I shop here. Also the staff is helpful & knowledgeable. It's my best bet for stocking up on food for a very fussy pet. Try it yourself!!