4.1 (601)
350 Leland Ave, Utica, NY 13502
(315) 732-3465
local.biglots.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mo W
2024-04
I love the name brand deals! The store is well decorated & organized. The furniture setup is great for testing before you buy. Seasonal items galore! Throwing a party? Big lots is great for decorating on a budget.
alyssa
2023-11
cashier borderline harassed me and two other customers to open credit cards. asked unnecessary personal questions and would not leave us alone. got so bad that another customer had to interfere. ridiculous and invasive behavior from employee
Guess Who
2024-04
It's big lots they have everything
Rebecca Meiner
2023-05
Store has had a makeover. It's very well stocked, large variety of items at great prices. The outdoor and holiday decorations are the best. Very neat and clean and workers are nice and helpful.
ashley
2023-06
This place needs a massive make over. The floor and the shelves need a good scrubbing. They are covered with dirt. Their furniture is over priced garbage. The display items are broken. The store is just gross
Carlos Paulino
2023-12
The staff is always helpful! I got a free clock!
Ely Tupay
2022-05
Very rude and unprofessional. I just don't understand why people bring their b.s. to work with them. There is no reason to be rude to a customer. Especially being a manager, not saying any names ( michael). Then announcing people's personal business with store intercom. Come on. Poor terrible place while he is working. Usually I have no issues I don't understand.
Shauna Martin
2023-05
My first experience here. I didn't know what to expect. It was a great store. I did find it a little messy but appreciated the great selection.
Bunny Gadz
2023-05
Super friendly staff, was helped by a worker named Roy. He went above and beyond to make my shopping experience fantastic!! Will be back for sure.
Ruth McDonald
2020-05
This particular store is crowded. They have more merchandise than the space required to display it all. But Big Lots is a store full of treasures with very reasonable price tags.They have everything from food to furniture.It's handicapped accessible. The associates are friendly and helpful.
Tyhler Novac
2022-05
STORE IS always Dirty, floors look like the employees don't care.. weather store is clean or filthy bathrooms are barely usable can't sit down and sometimes cleaning supplies are left in bathroom,, Big lots should take an inventory of quality over quantity and work ethics within their emply..
terry S
2023-12
Running errands - great selection of nutty snacks
Courtney Lynn
2022-05
Absolutely disgusting bathroom. Walked in and walked right out. Is this where the employees go?!
Dr.William R Hendricks,jr (Bill)
2023-07
The North Utica Big Lots disorganized the store looks really filthy outside parking lot needs to be clean walkway entrance dirty windows need to be washed the products are so crowded up in the store you don't have the patience to walk through they can do a better job but I do recommend New Hartford Big Lots
SexyBKTweety
2021-05
Usually the workers are nice and polite but not this time I went in for the freebie hand soap and the cashier was very rude she said rudely " you're not buying it" I said "no it's free" she rolls rolls her eyes and says put your number in when normally they just ask me for my number and they put it in. I wanted to pick up my sister's also so she's says "another one" then scoffs. And says "it's a dollar" I'm like "ok it's free" that annoyed me don't get mad because you at work keep your attitude in check you can get a freebie too just sign up. 😡
Eric Vaughn
2023-05
Great deals on furniture and bedding and tons of other things staff was helpful and store looked very clean and the upkeep was the best I seen at a big lots
Carol Obermann
2022-05
Very nice &clean store. I did notice that some shelves/items needed to be organized better &prices clearly marked. A plethora of bedding supplies &bath linen. Expected more in the name brand groc. items.
Teddi Cromling
2021-05
I bought towels, washcloths, a toy for my kitten and some Siracha Chili Garlic sauce that is hard to find. The store was organized yet there were parts that looked like it was under reconstruction. There were quite a few good deals on coffee pots and furniture. The lady who cashed me out was very friendly and helpful. Thank you Jasmine!
Robert Shaver
2019-05
It's a big lots. The staff here has always been very friendly and helpful. I'm a fan of the friends and family days where you save 20% off your entire purchase. If they have it, best price on coconut oil anywhere
Cam Curtis
2022-05
I must say, I was once a regular at the N. Utica Location- especially when doing g my laundry. But today, I had a different and rather disappointing experience. I wasn't greeted intentionally- it was "Oh Hi, welcome to big lots..."I was followed around the store several times, at one point I had to stop and jist watch and WAIT (while looking at nothing) to wait to see if I was just being sketchy. Sure enough as I waited,me and the girl ended locking eyes b/c she was not expecting me to be anticipating her presence. And in shock came down the aisles to statehow she just couldn't find what she wanted for dinner since she was "looking for dinner" and was really on the clock following me and thought I had left the store until BOOM we ran into one another again... the same went for her male manager on duty at the time. He was also following me around and to the point that I had to test it out on himWhile waiting for him to come back. I stood in place watching to see if he would come back to the same aisle that he had just spent 10mins in training the young man that was stocking packaged rice(previously blocking the aisle where I was trying to see the pickles and bananas peppers were) He then proceeded to return to the aisles to SHIFT a single can that was not out of place on a shelf! He scoped to see if I was looking and we locked eyes and he walked away from the aisle.This whole ordeal lasted abt 15/20mins. I ended up leaving my items at the register and walked out. Before doing so; My Caucasian friend came in and I Heard their greeting and excitement for her presence, what she had on, and further before I had even seen her. As she was coming in to see me.I am more than sure I am headed to theor Corp site next and will make it known the next time I feel going there in person...
Mark Aldaco
2024-01
Always clean and staff are polite and great coupons for rewards. Lots of sales
Robert Green
2023-05
I'm trying to be respectful but I spent 430.00 there and yesterday I went there to use my10.00 credit in the store customer service said it expired, so shoppers use your credits quickly
Brittany Negron
2022-05
I love Big Lots, they always have beautiful furniture and home decor alongside of a cooler section . Also a wide variety of drinks and snacks and much more! There is a lot more there also toys and car stuff. You name they just might have it.
S. LETICIA HUDSON
2017-05
It's okay. Prices are nice, and the do have some good sales at times. I only have a 3 because the last few times I have stopped in for a specific item... They haven't had it. ie: color catchers, and (yesterday) rock salt.
G Sutton
2022-05
The store looks so much nicer since the remodel, but they could have spent SOMETHING towards updating the bathrooms to match - they make abandoned truck stop restrooms look inviting!
Lisa Mastracco
2021-05
Big Lots is located about a mile from my house, yet I seldom go there. However when I do venture in looking for a specific item, I often come out with more than what I went in for. Great finds most times, but today the store was poorly stocked, likely due to the COVID-19 pandemic
penny luczynski
2023-05
One of the best stores I've had the privileges of being in friendly people clean store and great staff
Lynette Wilson-Temple
2020-05
We were looking for men's socks and underpants, and jolly ranchers but did not find 2 of the items. I think that we may have just gone in during their seasonal changes because some shelves were quite bare.
Calvin McNair
2019-05
Awesome bargain priceshandicap accessibleThey offer toysThey are friendly and helpful to work with youThey carry furniture and toiletries and toys and stationary bottled water and storage containers and during the holidays they carry Christmas trees and wreaths and knick-knacks ornaments what to do with Christmas and some of them a really intriguing or cute. They offer sales flyers online so you can see what the particular store you're going to has to offer on sales they carry a small amount of groceries. This is one of my favorite stores.
mary wilcox
2023-08
Staff is very pleasant and helpful in every way possible. 😊
| Monday | 10 AM-9 PM |
|---|---|
| Tuesday | 10 AM-9 PM |
| Wednesday | 10 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-9 PM |
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