Paws & Play Pet Resort and Training Center

Maria R

2024-04

This was our first time boarding our dog with Paws & Play and we couldnt have been happier! The immediate warmth upon greeting by several staff helped our anxious pup and the check in process was smooth and easy. We loved how we could scroll daily photos of the dogs and see how our guy was doing! Our dog can be slow to warm up but he did really well and we heard stories at check out of him playing with some new friends! I would definitely recommend this Resort to anyone with a dog they want to know will be in great hands! The add on features are great and the space was super clean. Also he came home smelling so good! Thanks Paws & Play! Will be back for sure.

Tara Mazzini

2024-03

We bring our dog here 1x/week to get him out of the house and with other dogs. He has loved it from the very first day and gets so excited any time my husband drops him off (and doesn’t like leaving when I get him haha). The staff is always so kind and you can tell they each truly love the dogs that go there. They know so many by the owners that pick them up and always say great things about our dog. They are a gem! We are sending our dog for boarding in April and had tons of questions and Tiffany answered each one and took her time to make sure I was comfortable knowing everything about how that side of their business works!

Meredith B

2024-02

We've been loyal customers of Paws and Play for years, relying on them for both our weekly day care needs and longer stays. The staff goes above and beyond in their care for both dogs and their owners, taking the time to truly understand each pet's individual needs. Their attention to detail shines through in fun events like pictures with Santa, where they’ve captured some of our favorite memories with our furry companions. It's heartwarming to see how excited our dog is for his weekly day care sessions – he eagerly awaits the moment I reach for my coat after breakfast, ready to head out the front door and off to doggie daycare and happily greets everyone when we walk in the door. The entire team, from the staff to the owner, consistently delivers exceptional service. We can't sing their praises enough!

ZNDC COOP

2023-05

We have been using paws and play since it’s inception for our Airedale Brody. The owner Matt along with his staff has always been very responsible and is always caring for each dog that arrives. The staff is polite, courteous and always is happy to see Brody giving him a huge Welcome every time he arrives. Brody responds immediately when Paws and Play is mentioned and can’t wait to jump in the car and start his day!! He loves the experience and we couldn’t be happier with the care he gets. The best ever and couldn’t ask for more !!!

evangeline jianna

2023-06

I left my dog for two days in boarding while I was out of state. When I picked up my dog he had a bloody lip and a cut. I called to ask what happened and staff was adamant that 'nothing happened' and he was never in any altercation with other dogs at the facility. When I brought my dog to the vet, they stated that he was definitely cut by something.Upon finding out this information, the staff at paws and play stated that my dog must have 'done it to himself' when he was groomed.Now, I'd like to state that i have a very rough dog who doesn't know his own size and strength. I don't doubt that he probably cut himself on a crate or while he was being groomed. My issue is that this was never brought to my attention. They claimed they 'didn't notice' the cut upon his departure. I believe they don't check the dogs before they leave, which is a huge issue because they don't stay with the dogs overnight. How can they be sure the dog is 100% okay?I have no ill will towards the staff or establishment, I just believe this was unprofessional. But, I'm glad my dog is okay and that all it was was a small cut. This could have been avoided had someone just let me know about the cut. I hope they begin to keep owners informed and not just in the dark about their dogs.

Beach Pig

2021-05

Great with pets. They really care about the animals and the owners. Nice staff, who take the time to ensure your pet is maximizing their play time. Big shot out to Emma who is great and the owner's dog Hill who is always good with our little @soupsammie who thinks she's a big dog!

George Triffon

2019-05

I can not overstate how fantastic Paws and Play is! Our buddy Charlie goes there for daycare once a week and for boarding a few times a year. We hate when we have to travel without him, but we never worry about him because we know he is loved and cared for by the crew at Paws and Play. The staff is wonderful - sweet, caring and super capable. The operation is organized and professional. The staff clearly has the expertise and experience to safely handle the dogs they care for and the facility is the best in the area by far, immaculately clean with beautiful boarding rooms and fun play areas. I respect and appreciate that Paws and Play has strictly enforced rules (vaccinations, reservations, etc.) for the safety of all the dogs. Thanks to everyone at Paws and Play for giving Charlie such a great place to hang out!

Ellie Joel

2024-01

Our dog loves it there! The lovely girl I spoke to I think her name was Leana, helped us out so much and made our transition from Dogtopia seamless! Highly recommend!

Emily Bauersfeld

2023-10

We absolutely love Paws and Play. We’ve done overnight lodging and doggie daycare with them for our 3 year old black lab, and every time we drop her off, she’s excited and happy. For overnights, they send you home with a report card so you can see how your pup did, and their grooming services are top notch as well.

Mike Lucadamo

2023-06

Paws & Play is a fantastic resort with top notch personnel. I am always hesitant to leave my dog w/ anyone b/c he gets very nervous. This resort really came through though and exceeded expectations. I want the people who watch my dog to care for him like he was their own and that was my experience here. It's a great comfort knowing there's a place I can rely on and trust.

Dorette Gerspach

2023-05

I have been boarding my dog for many years at Paws and Play Pet Resort in Tuckahoe, NY. I am very grateful for them as we travel frequently and I can leave her knowing she is so well cared for. I have also left her there for day care. The clue that my pooch is happy there is that when we are ready to go I say we are going to Paws and Play and she starts wagging her tail in excitement! When we arrive she happily bounds into the door. Every person that works there is kind, courteous and gentle, which my dog needs as she is very fearful and nervous and can be a little difficult. Also important to me is that to stay there, your dog must be up to date on all inoculations. I highly recommend Paws and Play and would be lost without them!

Briana Meginniss

2023-05

We adore Paws and Play! They take such good care of our pup during the doggie daycare sessions. He is always so excited to get in the car to spend the day with his friends. I feel great knowing he's getting the chance to run around and is being watched over by such caring and friendly handlers. We did use the boarding services once, and it was such a relief to know he was being well taken care of. We always recommend this place, and we're so thankful we found it!

Betsy Carbone

2023-05

My two young and extremely energetic Jack Russel Terriers have been happy customers at Paws and Play for almost four years. It truly is exceptional in every way! Bernie and Maverick attend full-day day care 2-3 times a week and board several times a year. The owner Matt, management staff Michele, Chrissy, Emma, Erica and all the staff love my boys and care for them as their own. They are all true professionals. They come home from day care happy and exhausted after a great day of socialization. They have lodged for up to 10 days at a time and loved every minute. Before I pick them up from lodging, they have a date with the groomer for a bath and nail clip if requested! I can't recommend Paws and Play more. Your pups will be loved and well cared for and you will have peace of mind! 5 stars for sure!!!

Barney Softness

2023-06

This place is great. My little rescue mixed breed puppy Hazel is always well cared for and loves going there when I need her to stay a few days. The staff is warm, caring and attentive and always happy to see her.

Doreen Mclaughlin

2023-05

Paws and Play has been part of our family since it opened. Our current pet has been going to the day care, and while away we board her there knowing she is treated with love and respect. We have recommended Paws and Play to all of our family and friends who agree that Paws and Play are wonderful. The staff under the leadership of Matt and Michelle continually render the best care around! The experience while boarding our pet is priceless. We know she is safe and secure.

Tiffany Ann

2023-06

Above & Beyond ⭐️⭐️⭐️⭐️⭐️Amazing service. Thank you so much to everyone and the entire team for all your great hard work and efforts to make princess & peach happy. My dogs are a handful sometimes, they’re high energy and the staff always welcomes me with a smile and provides me with feedback when I ask. We are able to enjoy vacations and day trips away and can rest assured knowing our dogs are happy and in good hands. Our fur babies love coming there!As a 6 day a week client, we are always thrilled when the dogs are picked up they’re happy and very well taken care of! I have been to other places and after being a client here, I’ll never go anywhere else. Thanks again for all your hard work. Our furry family will be expanding and we will be bringing our new puppy to be apart of the paws and play family 🐶🐾

kate wignall

2024-04

If your dropping of your dog overnight they will not allow bedding, toys or bones “for covid reasons”. Over priced for a sterile stay for your pet.EDIT 4/2/24: A simple "Our policies have since changed" would have sufficed. At the time I wrote my review (late 2022) you would not allow any items from home, and since we're here, the items that I had sent from Amazon was back in 2018 (pre-covid) and when we came for pick up they were still in the packaging. So here's my long awaited updated review:If you're interested in a company where the owner will hound you for your negative review and then rebuttal by publishing your personal details on the internet, then I have no doubt you'll thoroughly enjoy your pets mediocre stay at Paws & Play Pet Resort.

Michael Palladino

2023-05

Our family could not be happier with Paws and Play. We have sent multiple dogs to them and both of them loved it. Each morning, our current dog, Teddy, cannot wait to run through the front doors when we pull up. The facilities are clean, and the staff is friendly and knowledgeable. We signed Teddy up for one week of dog training; the trainer was wonderful and Teddy learned a number of skills (e.g., sit, stay, come, wait, etc.). The trainer also provided videos of all the skills Teddy learned and how to continue his training at home. We cannot be happier. Thank you Paws and Play!!!

Evan Pasqua

2022-05

Great place. Our dog loves it there, always happy to be dropped off. It's really nice to go on a trip without your dog and know they are in good hands. Price structure is flexible too, which is nice, depending on how much "fun" time you want your dog to have during the day. Haven't used them for the day care stuff, but they have that too.

Niki Holtzman-Hayes

2023-06

My corgi Ginger loves Paws and Play! She does daycare and as-needed boarding and always come home happy. Staff is warm and welcoming and clearly love dogs.

Kate Rotolo

2022-05

Editing this review as of 10/11/2021. I can't tell you how truly wonderful the people are at Paws and Play. We had a very ill family member and needed to fly out cross country last minute. Unfortunately, our family member had passed and getting back to NY was going to be a challenge. The team worked hard and pulled a hail Mary in accommodating my dog last minute due to our emergency. I had peace of mind during this tough time my pooch was taken care of. They worked hard to make sure that I did not have to worry about my best friend while attending to a family emergency. I can't recommend them enough. They are amazing with our dog Parker. He loves it there and I feel good about leaving him there overnight.

Tara Lomangino

2023-05

Hobbes LOVES his stays at Paws&Play! We cann see him playing and having a good time on the FaceBook page. He is so excited when we drop him off and so tired from running around when we pick him up. I wouldn’t use any other facility. The staff are super friendly and profession and I trust them with our dog.

Jade ONeill

2022-05

I worked at Paws and Play from 2012 to 2018 and I have to say, those were some of the funnest 6 years of my life. The owner Matt and the manager Michele became my family and I still keep in contact with them and some of the dog owners to this day. Once your dog becomes a member at paws and play, they become part of the quirky family. And I mean that in the best way possible.Matt and Michele always encouraged the staff to keep the facility clean to ensure all the dogs and staff members were safe. Of course, there was the occasional kennel cough, however, the team really worked hard to contain the spread to other dogs. This is an airborne virus and is inevitable to reach any kind of facility, no matter how clean the facility is. What mattered is how well Matt and the team responded to this and how transparent they were to clients.I’ve read some recent reviews about how you’re unable to tour the facility because of covid restrictions and questioned the pictures/virtual tour. I can attest that those pictures and the tour are true and accurate. The luxury suites are spacious and quiet and the outdoor area was probably my favorite part of the facility.Matt was a wonderful boss who was generous and treated his employees with respect. All he asked in return was that you do the same and he would back your decisions 100% if you do the right thing. Him and Michele were always transparent with clients and if they didn’t think paws and play was a good match for your dog, they would let you know. They wouldn’t just keep letting you bring your dog there if the dog wasn’t well suited just for the sake of money.Paws and play is the place to go if you want your dog to come home exhausted, well socialized and keep your mind and ease while you’re away. I highly recommend you use Paws and Play for your fur baby if you want them in a safe environment with a reliable staff.Big shout out to Rocco “doodle bug”! Miss you buddy!!

Ron Dolce

2023-05

I love Paws & Play! The staff is very friendly & they have been great with Autumn. She can't wait to go and play with the other dogs. The staff is top notch and very attentive to all the dogs. Not a better daycare around.

Beth Propper

2020-05

My dog is thirteen years old and just one year ago the place he boarded from the timehe was a puppy was no longer available. In-home dog-sitting and bringing him along on family vacations were just not working out. Luckily, a neighbor with a “sensitive” younger dog recommended Paws and Play. My dog had his first four night stay there last week. Itexceeded my expectations. The staff isentirely dedicated to the dogs they have in care. My dog received required medication four times a day, received the meals that I packed for his stay, and by my paying for upgrades, had a larger area to stay with raised bedding and extra play sessions and potty breaks. Staff was open to my calling in for updateswhile I was away. He had an excellent and quick transition back to home life as well. I have already booked his next stay with Paws and Play and feel secure that I can rely on their excellent care for him in the future. Senior dogs need extra attention and Paws and Play is happy to provide that to its guests.

Claire Davis

2020-05

This place is perfect! The staff is friendly, efficient, and very helpful with scheduling. They've thought of everything to keep the dogs happy and healthy. They genuinely care for each and every pup that comes through the door and it's immensely reassuring to see the attention they commit to understanding each dog and ensuring they're all stimulated, safe, and well-exercised - they truly see the good in every animal! My dog is high-energy and can't be left alone, so it's a huge relief to have found Paws and Play where they welcome him in each day with smiles... I don't know what we'd do without them!

Skyla Martinez

2022-05

This place has amazing dogs! And amazing people as well! They are very sweet and professional. The staff again they are absolutely amazing! They have as much energy as our fur babies do, LOL! Michelle the general manager addresses any concerns or questions you may have and she does take time out of her hectic busy schedule with all our fur babies to assist us. I have actually given people the information so that they may follow up and bring their fur babies too! My Zeus is spoiled and he’s just turning 5 months old and has been w them for a few weeks. The plus side is that when he comes home he’s tired from all the playing with both fur friends and care takers ;)

Santiago Betancur

2018-05

Paw’s and Play has become my dog’s second home. I truly can’t say enough good things about this place. The staff is wonderful, they are extremely accommodating and knowledgeable. I always know that Toby is being loved and cared for whenever he is there. The facility is clean and the add-ons you can get for your dogs are very impressive (I get mine a bedtime story every night). If anyone is looking for a place to board their dogs or drop off for daycare I highly recommend Paw’s and Play!!!

Veronica Schaeffer

2020-05

I love Paws and Play and trust them completely with my two small dogs. Recently we had a wedding out of state and our pups needed four days of boarding. This was the first time they were left anywhere overnight. They were well taken care of and the staff are always available for any questions or concerns.

Mrs. HeatherC

2022-05

We love Paws & Play! Staff is very friendly & they have been great with my baby, who is not happy about the change in daycare /friends after we moved here. Miss Emma & staff have been very patient with her while she adjusted !