Salt Water Paradise

Cody Pennington

2022-05

Thank you All so much for helping Melissa and I get started in the saltwater hobby. I appreciate the great customer service and the patience you all had with us. We are loving our new hobby and appreciate you all helping make things easier. Melissa is loving the purple hornet zoanthids, she sent me this picture and was so excited to see them open up today.

J F97

2023-06

They’re the best! Joe and his wife have helped me so much getting started I can’t thank them enough. Great prices, healthy fish & coral, no need to shop anywhere else!

Dominic Kirchner

2024-03

Trash called twice asked if they had wavemakers and some women answered said she would check then hung up on me both time and would not answer my phone call back 😒

Joel Rait

2017-05

I've been going there for years. Joe and his wife are friendly, knowledgeable, and go out of their way to make sure I succeeded in the Hobby. Their prices are reasonable, and they will not upsell you, or sell you something that will not work out for you. Just really nice people. They enjoy their shop, and enjoy their customers. That is obvious in the way they treat customers. I feel more like a friend than a customer. In today's world where the bottom line is paramount for so many businesses, it feels good to be able to patronize a business like this.

The Rut Reaper

2016-05

Without question my favorite shop locally, Joe and Annette are amazing owners and always willing to talk the hobby and share stories, advice and knowledge. They've helped me build my tank since day one and never steered me wrong on a coral or fish. Beautiful corals and livestock constantly. I cannot say enough about this shop, other than get in there!

Dave Mach

2022-05

Went there today they had some large snails in their tanks out front in the store I watch the tank everything looked healthy the snails were working on the glass and rock work I asked the woman the price she told me 3/$15. I looked around the rest of the tanks and told her I would like 3 she went to the backroom and brought out 3 smaller ones that were in their shells I couldn’t tell if they were alive or not I said I would like the ones from the sales floor tanks that I was watching. Everything else in these tanks were for sale. She told me no those were HERS and I had to take the ones from the back. Needless to say I left without purchasing anything and felt this was a case of bait and switch. Beware dealing here. One other time I wanted to buy a pair of seahorses she had a tank full but she told me I would have to take 2 females because she didn’t want to sell males because they may be pregnant. And her prices are by no means cheap. Shop here with caution my friends

Andrei K

2020-05

Owner Joseph is very knowledgeable! If you're interested in setting up a tank he is the man to go to! He has been in business for 25 years and quite possibly the first salt water store in this area

Kyle Frazon

2020-05

I’ve been a customer of joes for about 3 years now and never leave their business unsatisfied, both him and his wife and there son are super friendly and most importantly they are knowledgeable, all of his displays look great his corals look great and they have a really great selection. Support your lfs you will not be disappointed by stopping in to see the crew at saltwater paradise!

Matt Buri

2021-05

This is one of my favorite coral reef shops near North Tonawanda NY. Annette & Joe run this nice coral shop and do an excellent job keeping their display tanks stocked with nice high end fish and corals. Anything you need for the reef hobby they will have it. Please support your local reef shops.

Cassandra Empson

2022-05

The woman that works in this place was completely rude and dismissive. She would not answer any questions and looked disgusted that I even any. The fish in this place are amazing but I have no time or money to give to places/owners or staff who do not realize that customer service and common courtesy is part of every business.

HOWARD WENDEL

2018-05

Joe and Annette are very honest . Their pricing is very low for the quality . My Wife and I are loyal customers and will be for life. Salt Water Paradise is the only place we shop for our fish and supplies.

Nicole E

2021-05

Salt Water Paradise knows their stuff. They are very lovely to work with and most importantly informative. My significant other and I love going in. Great customer service. I would recommend anyone working with them!

dennis penwright Jr

2023-09

Very friendly people there and a lot of knowledge on saltwater fish and good prices too

donna evert

2022-05

Asked 3 questions of the lady and not only was I ignored my daughter and I were pushed aside so the lady could show a couple who walked in after us items in the tank we were asking about ! I'll be looking for a friendlier SW provider for my tank.

Matthew Soares

2019-05

Joe is a legend in WNY reefkeeping. The shop is a bit rough around the edges at times as he runs it basically alone, yet he manages to have probably the 2nd largest selection of coral in WNY. He is also EXTREMELY reasonable with pricing.

jon c

2021-05

Great place for all you're needs! Such nice and knowledgeable owners! Healthy livestock, great products, great pricing and they have the Cleanest RODI and salt water around.

Candy Weng

2021-05

My hubby and I go here for all of our live stocks. Joe the owner is really helpful, and friendly. It’s local too! 100% support them all the way.

Andrew Drum

2019-05

Some of the nicest people you'll find in this business. Always patient and helpful. Absolutely worth a stop whether you're just starting or have been addicted to this hobby for years.

Michael Carson

2015-05

Don't listen to wincey luu. She obviously doesn't know how to keep a saltwater tank. This place is the best saltwater store around! A++ bought 2 clowns, sixline wrasse, live rock, snails, crabs and 3 corals from them all doing fine 4 months later and tank looks great. Thanks Joe and Annette!

Kali Hash

2021-05

Such a helpful staff! The little lady here is 10/10, super helpful and very full of awesome knowledge that we other wise wouldn’t of known, not even from the web! Experience is everything and they are very experienced!

Alvexas

2022-05

Tanks aren’t overcrowded and everything is as healthy as can be which is rare to see nowadays. Prices are fair too. Great job guys!

Jason Stefano

2016-05

Unbelievable experience. Spent almost 1k and I couldn't be happier. Great personal service and just an over all outstanding store. Will drive 5 & 1/2 hours again to buy from them!!!!!!! A++++++++¥

Lacey.motionless

2023-05

Would recommend the fish place over this store anytime, way better service better workers and better knowledge. The lady here was rude and ignorant and doesn’t know how to treat customers

klpecoraro4

2020-05

So far the best place I have found for saltwater tanks. They helped me get all the info I needed to start my first saltwater tank and so far it has been up for 4months now with no issues thanks to the info he gave me.

Matthew Shalkham

2020-05

This place is the best I drive all the way from Erie Pennsylvania two hours just to shop with Joe you won’t find a more experienced hobbyist in the area

David Martin

2019-05

The best reef shop in western new york. Fair prices and quality livestock. Definitely recommend. stop in to see for yourself.

Nicole Avelli

2018-05

Great shop with lots of coral and supplies. They even sell RODI water and seahorses. Owners are very friendly and knowledgeable of their items.

Bob Hill

2021-05

I've been dealing with them for over 25 yrs.. Have good selection and are knowledgeable.. COV safe..

J Robinson

2015-05

This is the only place I will go for my saltwater needs. I have gotten everything from them and have never had a problem. Very knowledgeable and helpful.

Jason Matsugu

2022-05

Joe and Annette are awesome worth the drive from canada to come and see them 😀