CVS

tereyna ancira

2024-03

theyre always closing without warning hours before theyre supposed to due to "understaffing". my online order took two days to fulfill for two items when last time i did it, it took 30 minutes for 10 items. i can't cancel it online and theyre phones dont seem to connect to anyone.

Dai

2024-04

Me, my family, and about 13 other customers were at the checkout counter for close to 10 minutes with no employees in the store.The phone behind the counter kept ringing and I as a customer had to answer the phone to let the person calling know that I was a customer and that no one was in the store.Completely unacceptable.

TWY Events

2023-11

I’m visiting Syracuse University again as I do every fall. I went to the CVS on Crouse Avenue and I met Ashley, she walked me to the area I needed to and gave me suggestions for items that I needed. I am so grateful for a wonderful human being who reached out to me. She took the time even though they had to get the products off of their trucks. Ashley, Thank you!!! You are a gem!

Tyhler Novac

2023-05

I am absolutely disgusted with the service I got from your I was cashing out I forgot my bank card in my car, told cashier I would be back as soon as I left canceled my order I returned s few mins later told me it's to bad they dont have bags and I need to figure out how to get them to my car he made me feel 2 inches big making jokes as I left .. I may report to B.B.B

audrey chen

2023-05

Disrespectful white male manager at cashier who profiled me out loud in front of other customers in a failed attempt to whisper to a fellow cashier. "Make sure she pays for everything" he said, as a loyal CVS customer I find it rude, unprofessional, unsettling, and offensive that I stop in for 5 minutes wearing a sweater and hat to grab setting spray and some mascara and all the sudden I'm a thief just based on my looks?! Get a grip, rethink your staff, and maybe learn to whisper better!

Mikhael Thomstatter

2024-05

Closed at 9:30pm doors locked during business hours.

Autumn Gilbert

2023-05

Purposely chose to go to this CVS because it’s says it opens at 7:30am (I even called to check and the automated system says the same opening time). Even so, they weren’t open, the sign on the doors says 8am. They might want to update that information online and on the phone system. I debated waiting until 8am, but the store didn’t look inviting or the cleanest so I took my business elsewhere.

Joe Chen

2021-05

Generally had great experiences at CVS with friendly staff and a variety of goods/services. However, I do have to note that the self-checkout machine has caused more inconvenience for the customers as opposed to benefitting them. The checkout machine process is always incredibly asinine and slow. Furthermore, the bags they give us has less structural integrity than tissues. You put anything remotely heavy into the bag and the bag blows up like a grenade. Therefore, today I chose not to go to the checkout machines for the problems I have pointed out. I was told by an employee at the cash register to use the checkout machine. I did not want to because every time not only was the process much slower, but also the CVS card scanner is perpetually broken. I chose not to buy anything. I respect all CVS employees, but the self check-out counter should not be an excuse to not do your job.

Courtney Gonynor

2023-09

Came looking to grab ONE quick item with 10 minutes before they closed. They shut the door on our faces and said we couldn’t come in because they closed

Michael Macbeth

2023-05

Completely disorganized, Trash all over a floor that never looks vaccumed, Abominable customer service, workers all seem to be high and you guessed it prices that surpass even Dewitt. No one seems to know what they're doing, just one big mess and vagrants asking for money every day at the front door. I cant even imagine whos managing this relic.

Eric Kramer

2022-05

dropped off a disposable camera to get the photos developed and after 4 weeks (they told me it would take 3 weeks) i called to see if they had them and they said "yes we have them". 20 minutes later when i got there, they said they dont have the photos and they didnt even get a call. they asked me if i called the right cvs, which confuses me because why would a different cvs claim to have the photos? i called the number right in front of them and it came through their store. do not waste your time here, the employees will lie to you.

Arik Burakovsky

2023-07

Google Maps told us the store was open until 10pm. We came here before closing time today only to find out the store was closed at 5pm for renovations. That should have been updated online.

Mary Rogers

2023-05

Disgusting store, everywhere you turn is filthy. Employees watch you the entire time you shop but then pretend they don't see you when you're standing at the register to check out. Won't be going back for a second visit, there's plenty of other places to shop.

Bill Plaza

2022-05

Wont pick up DoorDash orders here again. Guy behind the counter basically argued that he didn’t have to scan the barcode on my phone before the one on the item before trying to run my red card.

sky boundless

2022-05

I buy small gifts and vitamins here. There are self-service payment machines. Once, when I came here to take a passport photo, their camera ran out of power. This inadequate preparation is a bit frustrating.

Patrick Engle

2018-05

Brought my infant son in for a passport photo. The woman who helped us was great. She was patient as he fussed a bit and did everything to meet our needs. Very accommodating.

Kansho Shonin (Ryusho 龍昇)

2017-05

Clean store well maintained. Not the most friendly staff, not the worst, more like mildly disinterested in your existence. If you need warm fuzzy or acknowledgement of your existence you're probably going to be better off down the road.

Leah Nguata

2020-05

My one time shop. Great on coupons, good customer service, very clean and neatly arranged, well labeled the list is endless. You gain more from CVS when you are a consistent customer.

Raul Hernandez

2019-05

Always so nice and efficent.. I dropped an entire big orange juice and it was not only cleaned in 2 minutes, but they were also so nice and understanding. Always buy here!!!

Michele

2023-05

Store wasn’t open on Sunday at 6:45pm. If the store isn’t open, they should update their hours or post a sign or something

Atef Amriche

2018-05

Good experience with staff. Was one of my first places for quick groceries upon arriving to Syracuse. I still go there every now and then.

Ming Z

2020-05

Pay attention when the staff scans your items. It happened to me twice that they scanned one item twice. If you have CVS card they will usually send receipt to your email and you may forget to check it. Always check you receipt.

Bhaskar J

2023-05

Although it's not a grocery store, you'll find all the necessary daily items over here.

Thomas Emm

2019-05

This is probably the only CVS store that I've seen in quite a while very friendly staff for the most part some not so friendly overall I like this particular store

Liu Yebin

2019-05

I am giving them 1 star because they refused to give me a digital copy of the photo I took there.

Kenneth Graniero

2020-05

It's a pharmacy with no actual pharmacy. Would really be a very convenient location if it did have a pharmacy at this location.

Ashley Allison

2024-02

My favorite CVS

Syrah

2017-05

Good regular CVS. The man at the counter Is always extremely nice.

Euni J

2017-05

The only CVS I now that doesn't have pharmacy. Other than the that just a typical CVS

Lester Bryant III

2023-05

Convenient, clean, easy check out.