4.9 (89)
198 Orange Ave Unit 1, Suffern, NY 10901
(845) 547-0099
agentjudojim.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alex Allyn
2024-02
I recently got a quote and walked through getting set up for insurance for a new rental property. Karen was so incredibly friendly and knowledgeable. I had to write a review because it was such a stark contrast to the other agency I’d reached out to. She was so personable and seemed to really care about me getting the right coverage. Her follow up was awesome!
william marshall
2024-04
I recently had a accident which was a total loss of my Vehicle! This was a very Stressful time for me and my wife! Especially for elderly Senior Citizens! State Farm was outstanding! Karen Brown made the difference in our claim and case! She went the extra mile for customer service and is extremely professional and friendly! She returned calls immediately to help us, even on weekends and her days off! She processed numerous documents for our claim immediately! She also got us help when needed from Jim Parcels in the Main office! Who helped us when there was issues! After sending in required Documents, We had our claim settled immediately and Full payment without 4 Days! Unbelievable!!Because of Karen Brown, we will continue to remain with State Farm!!
Devin Mayer
2024-02
I had such an excellent experience working with the Jim Purcell team while switching my auto coverage over from a competitor. Chris was beyond helpful during this process and was even able to get me a new renters insurance, in addition to my auto, at a better rate than my previous provider. He walked me through the process every step of the way and answered every and any question I had. I can’t recommend this team enough!
Sydney Hedrick
2024-02
Working with Jim and the team was above and beyond the best experience I have had setting up my auto insurance. I had been hearing great things about the Jim Purcell State Farm Agency and they did not disappoint! They are very knowledgeable, easy to work with, and answered all the questions I had. Thank you so much and keep up the great work!
Susan M
2024-02
I recently had a wonderful experience working with Christopher at this Agency! Chris was knowledgeable, respectful, and went above and beyond to ensure all of my questions were adequately addressed. He listened to any concerns I had and ensured he resolved each one of them to my satisfaction. I could not be happier with my interactions with Chris and I look forward to a long-lasting partnership with this Agency. Thank you!
Laurie Wisel
2024-02
Karen Brown was very thorough in reviewing my insurance. We were able to really discuss my coverages and make sure I wasn’t missing anything! She really cares about what she is discussing with you while making sure the price is competitive. Thank you! It was a pleasure!
Lisa “Gigi” Glattman
2024-02
Karen was awesome to work with! I'm a real estate agent and needed to help a relocating client get new insurance for a closing that was coming up. I needed a great agent to work with the mortgage broker, get us great insurance and get us to the closing table!! Karen was amazing and I cannot recommend her enough!! If you use her, you will love her!!
Kevin Caulfield
2024-01
Jim Purcell is great! Jim provided excellent service and guided me through all my policy options and was so helpful finding the best coverage for my needs. His responsiveness and knowledge made the process smooth and seamless. I really appreciate Jim's hard work and patience, I highly recommend him.
Daniel Ferretti
2024-02
Jim was very thorough and honest while helping me quote and auto insurance policy, he truly had my best interest in mind and wanted me to have the best coverage while maintaining the best price. He really does care about the person and not just the transaction. I highly recommend Jim and his team.
carolyn fenley
2024-01
State Farm Rep (Jim) was exceptional! I was able to easily generate a new vehicle / auto policy in addition to transferring an existing vehicle to the new policy with little effort! Jim was very knowledgeable on insurance features that would safeguard me best. I felt like he cared and was not simply writing another policy for the sake of achieving portfolio volume. I highly recommend Jim for any insurance needs!
Andy Lau
2023-12
When Jim Purcell left Allstate, we were very disheartened. He was our insurance agent for over 20 years. Recently, my wife and I are looking to switch insurance companies. We needed someone we trust to review our current auto/home/umbrella policies and advise us on how we could save money. I was able to reconnect with Jim through State Farm. Jim was extremely patient, as always, and his professionalism was second to none. After an hour-long conversation, Jim was able to provide quotes showing significant savings. When he wrote up the new policies, I know the coverage is sound because Jim wrote it. Jim is extremely knowledgeable. I have no doubt he has his customer’s best interest. Lastly, I am old school. It’s extremely frustrating to call my local insurance office during business hours and forced to interact with an automated Voice Response unit before being rerouted to a voicemail box for a call back. It is nice to know when I do call Jim’s State Farm office, it will be answered by one of his professional staff. I wouldn’t even be surprised if Jim answered the call in person. I highly recommend Jim Purcell as your State Farm agent.
Elena Santantasio
2024-02
I have been with State Farm for many years and have worked well with many different agents but I have to say that working with Karen Brown was the best! She listened carefully to my issues, took her time to understand them then found the best solutions for me. I am very satisfied. Thank you Karen!
Veronica Kurtulik
2023-12
Highly recommend working with Jim! I was recently put into connect with Jim and his team regarding homeowners insurance. He called me within the day, and was nothing but helpful during the entire process. He provided me the coverage I needed/wanted, and took the time to walk me through my new policy, to ensure I understood and was OK with what I was receiving. I appreciate all the hard work from Jim!
Eva Lee
2024-03
Jim and John were so patient with me and took their time to explain what my options are. They helped me to select the best policy and save me so much money. I truly appreciate their knowledge and professionalism. I strongly recommend them to everyone.
Samantha Ray
2024-02
I appreciate the prompt and efficient service provided by the State Farm agent. Their quick response and effective handling of our mutual client's homeowners insurance needs made the process smooth and hassle-free. I would highly recommend their services to others seeking reliable homeowner insurance solutions.
Jenn Pulsiano
2024-02
I recently had a great experience with this agency! Christopher was able to help me find the insurance that was perfect for my needs. He was very helpful in the process and extremely intelligent. I would highly recommend speaking with Christopher at your next visit!
Aarti Bansal
2024-02
“Thank you Johnathan for your excellent service, patience and consideration. You’re most helpful and cooperative. . It’s nice to know that you care and always make yourself available to help answer any questions. I’m extremely happy you have the upmost customer service skills and dedication to your job. I’d definitely, recommend you for those who want good service, and a great rate.”
Marianne Bator
2023-12
Jim is the very best! My photography company needed new insurance, and fast, with an event approaching and Jim was able to get me secured with a fair policy and a COI Ina matter of minutes. Super friendly and down to earth. Jim and his team are there for you and truly care! Highly recommend!!
Peggy Streich
2024-02
Karen was able to review my home and auto policies and quoted me great prices. Besides being very knowledgeable about what options would be good for me, she was very professional, personable and had a sense of urgency. I was very impressed.
Wendell Jenkins
2024-04
Working with Jim on getting insurance for my car was seamless. Jim, is extremely knowledgeable and efficient. Couldn't believe getting new car insurance could be a pleasure. I highly recommend Jim.
Kim Hubelbank
2024-02
I was pricing out insurance recently and called Karen because I knew she recently started at the Purcell agency. She was able to take my information and explain to me what I presently have and review the coverages with me. Pricing was great and I was able to get policy in place before my renewal!! Thank you!!
Amy Wisel Weiss
2024-02
Karen provided exceptional guidance when I reached out regarding my a home owners claim I had. Her expertise and ease made the process seamless. I highly recommend her for anyone seeking reliable assistance!
Paula DiCioccio
2024-02
Karen Brown helped me with my insurance, she was prompt, knowledgeable, and was able to give me a very nice quote quickly.I highly recommend her she is definitely a five star person with her service.
Gianna Maria Guterl
2024-01
I would leave more stars for Jim if possible! He was a pleasure to work with and made transferring my insurance quick and easy. He is personable, friendly, and professional. Looking forward to working with Jim and his team for many years to come.
Megan Presswood
2024-02
Working with Karen Brown was wonderful! She is so knowledgeable and worked hard to find my husband and I the best rates possible! I would recommend Karen to any of our family and friends!
victoria ward
2024-02
Karen Brown helped me review my insurance on the 4 cars we have at our 2 residences and made the move to a new company very easy. Karen Brown was amazing in regard to answering questions and anticipating our needs.
linda sands
2024-02
Had the best experience working with Karen Brown at this State Farm agency. She saved me money and made what is usually a pain be instead a joy! Highly recommend. Call Karen today!
Jesse Chapnick
2024-02
Worked with Chris Mayer on an auto policy after spending 16 years with Geico. Chris was very personable and understood my frustrations from my previous coverage. He was able to get me the exact coverage I wanted and at a very competitive premium. I would strongly recommend working with Chris and his team.
James Pfeifer
2024-02
Great Team and a wonderful experience whenever we chat. Chris Mayer was very knowledgeable and helped me navigate through all my issues with ease. Love this place and love the team. Would totally recommend!
Dawn Marshall
2024-03
I highly recommend Jim and his staff. He made switching insurance companies easy and stress free. They take the time to listen to what you are looking for and don't try to "upsell" you anything. If you are in the market for a good insurance agent, look no further.
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | 9 AM-5 PM |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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