Walgreens

Monica Harrington

2024-03

The website & app say they accept almost any insurance for flu shots and Covid boosters. And they have all my info on record so they know what insurance I have. Nevertheless, I scheduled my vaccines successfully and did not find out until I got to the store that they don’t take my insurance. No vaccines for me. The people at this location are nice but this company is terrible. Waste of time.

Jen Anderson

2024-04

I have COVID and I was prescribed proxlovid the med was not covered with my out of state insurance the pharmacist figured out a way for me to get the medication, he really went above and beyond.

Tahmina Ahmed

2023-10

This pharmacy and staff working is worth 0 stars. I spent two days getting two prescription filled. Not hard prescriptions to fill the staff there is so incompetent that they don’t understand what insurance information to put into the system even if you provide the actual insurance card. This ridiculous, there is no urgency, no concern for the customer and no care in the world even it took them two days to fill two prescriptions. The staff should be let go because they are completely worthless and the pharmacy should be closed.

Russell Graham

2023-08

You now have to wait in line sometimes up to a half hour. You get calls sayings prescription is ready you, wait in line only to find out it's not ready. They always have some kind of a problem with the computer system (new registers). Hope it gets better, or I'll be looking for a new pharmacy. I would not recommend them, but I have no option but to use them. Update 12/20/2022. Well things have improved somewhat. They still are under staffed, so waiting can be an issue. For some reason we get calls saying prescriptions are ready and there not, or they short fill your prescriptions. So I’m giving them 3 stars now instead of the 1 star. Let’s hope they continue to improve.Update since last review. Things have gotten a-lot better since the disappointing start. Here’s to better things ahead from Walgreens.

Debbie Veasey

2023-06

I am one of the geriatric customers and because of previous life lived MANY places. I have been here almost 5 years and this is by FAR the BEST pharmacy drug store I have EVER used. Yes I noticed a few probs recently but I also noticed that someone fairly high up HAD NOT given them adequate staffing. HOWEVER I WAS GREETED WITH A SMILE AND THE SERVICE WAS PROFESSIONAL AND GREAT. Many places are experiencing difficulty hiring new people! Throughout the entire pandemic this Stone Ridge Walgreen maintained outstanding service. A previous review complained about closing for lunch. Would he/she rather they eat as they work or starve?? THINK it takes all of them to safely and efficiently get our prescriptions ready! THEY deserve lunch and only take 30 minutes. They should get an hour!Anyway the STONE RIDGE Pharmacy should receive awards. NOT complaints! BTW. I no longer live in Stone Ridge but moved to Kingston. However I continue with this pharmacy because I trust the staff and every trip leaves me smiling as I finish my business and go to my car!

George Ferguson

2024-02

Absolutely the worst pharmacy to date!! When it was Rite Aid it was good!! We need a CVS

Mara Timourian

2023-11

I find it absolutely ridiculous that as soon as you walk into the store, you have a complete inability to call or text anyone. There are often pharmaceutical questions that need to be answered, but cannot be due to the lack of service. I don’t think it would be that much to ask to have public Wi-Fi.

Dani R

2022-06

This is not about the store, only about the pharmacy!!The pharmacist is rude, smacking the counter while she was talking to a costumer on the phone and then said some comments after she got off the phone.Then they don’t have medicine sometimes so u have to travel to find other Walgreens that do, messed up when they know their costumers get same meds month after month. Waisted gas!!!also on my friends (elderly)meds they close for lunch and now close at 6? Come on!!! Where is the robo call to let us know the new hours?So closed for lunch and open for 4 more hours. Ridiculous!! Go somewhere else for your scripts, always issues! Why isn’t corporate reading these reviews and doing something about the pharmacy??The store itself, the employees are great!!

Dennis Jones

2021-06

The negative reviews are so surprising to me! I've lived here for over 35 years, and seen our local pharmacy charge from a DD's to Fay's to Eckard to Rite Aid to Walgreens. Each time there's naturally a period of transition. I think every staff member has always been helpful and pleasant to deal with. I have talked with other stores that are still called Rite Aid and their personnel have said they're not looking forward to eventually changing to being called Walgreens, because they say it's a difficult procedure to go through; but eventually they know they'll get through it. People just need to be patient. I look forward to going there weekly because I'm treated very well by EVERY employee!!

Peter

2023-06

I purchased several cards and wrapping paper today and was checked out by Jamie. She voided my initial transaction after ringing it by mistake and in the process erased my Walgreens number and I was charged without receiving the points. I asked to receive my points after noticing the error and she became extremely irate and rude and refused to credit me the points until the manager showed up. She has to remember who the customer is and who made the mistake and she was refusing ti remedy a simple situation.

Beckman Rich

2023-06

I couldn't be happier. I too am old with a rats nest of medications. Every employee in the pharmacy is always helpful and very much has my interests at heart. And I very much rely upon them for their knowledgeable advice as to OTC remedies

S & S Ranch of Rosendale New York

2023-06

A 1 star is generous for this place. I see the pharmacist is mentioned a few times. Couldn't agree more... She (assuming) is always having a bad day and rude to customers. Instead of helping with a random situation she creates and festers the problem more. They really need to remember that the people that are in line need medicine not discipline.

Zachary Carey

2021-06

The worst pharmacy in the I have ever used. Every time I have gone in it has been a negative experience. The pharmacy staff seems to be inconvenienced by having to talk to any one or provide any help to customers. It is also nearly impossible to get through to the pharmacy by phone. I would recommend going to a pharmacy in Kingston or New Paltz. This place will leave you frustrated and out of the loop if their is the slightest hiccup with insurance or script. I now drive 10-15 minutes further to avoid using this pharmacy.

Renee Albaugh

2021-06

Like all the complaints before there is ALWAYS A PROBLEM. Every. Single. Time. The latest issue?? No pharmacist and they don’t know when they will have one again. This is an embarrassment. Corporate needs to get in there, green light more hires and start getting people their medication!!! Have been on hold for 10+ mins now.... just trying to determine whether they have a pharmacist again yet or not. May make my now THIRD drive over in two days to see what’s up because they won’t even give you the most basic information when they are screwing everything up so badly!!!

Caramel RedheadNurse

2020-06

I’ve about had it with this pharmacy. Everything was fine when it was RITE AIDE. Now, they lose electronic mediation scripts. Who does that. You wait in line over 15 minutes to get a prescription. You can’t call back if a message tells you to do so. The LINE IS ALWAYS BUSY. I had a issue calling in scripts that I needed a refill for. This is horrendous, the last thing you want to do when you are sick is wait in line for your meds. I mean really. “Every thing will be okay” Once we get the hang of it. It’s been two months. What is the excuse? 🙄🙄🙄

William Davis

2020-06

They have botched the transition from Rite Aid to Walgreens particularly in the pharmacy. One has to speak to a pharmacist to renew. The old numbers no longer work. I held on for 25 minutes while being continually told someone would help me "shortly." I will have my doc call in a new rx. I hope she doesn't experience similar torture.

Kalie Vesely

2020-06

Awful, rude staff. Never has your prescription ready even if you call ahead of time. Also, they never receive important prescriptions in the computer, so I have to have my doctor's call them to manually put it in. Ridiculous transition from rite aid to Walgreens.

Nichole Forney

2020-06

Since becoming Walgreens the pharmacy is horrible. It’s always backed up with long lines and the staff is miserable. Terrible customer service. Even my doctors office next door dreads having to contact them. Oh how I miss rite aid.

Suzz Snith

2022-06

I have been using this pharmacy for over 20 yrs and have never had a problem. They know me by name and treat me well. The women work very hard there.

Diana Matos

2022-06

Went 2 use my OTC card & Walgreens discount card found wut I wanted altho it wasn't exactly the kind I wanted. Received quik friendly customer service @ the ✔ out & I look 4ward 2 going again soon.

Peggy Marble

2023-06

This pharmacy is the best. Lovely helpful people who recognize me by name when I come in.

Anthony Hilmi

2020-06

Wish I could get this pharmacy a zero star rating but I don’t believe you can on google unless you are prepared to get calls that prescriptions are ready go in to find out they are not and wait weeks for some prescriptions to be filled I suggest you find another pharmacy.for a large company their procedures are completely out of line embarrassing to say the least.

Jon Marin

2020-06

There was definitely a transition period for a couple of months back but now they seemed to have everything working well. Love that all the same folks remained from before.

lucy salerno

2020-06

Too long waiting on line. Cashiers answering phones then look up stuff for caller while people are waiting on line.Take too long to fill rx. No same day service

Michael Warren

2020-06

They have a pharmacy which can not keep up with demand and are super slow. Time to move accounts to CVS.

Blake Pfeil

2023-06

An unbelievably charming staff. Just kidding. They sound like they’re all on death’s door.

Alexander Letourneau

2021-06

Great service. The cashier was great with my toddler.

Joji Bronner

2021-06

It's a clean walgreens

Lauren Berryan

2020-06

Terribleeeeeee pharmacy