Pets Warehouse

4.3 (70)

5020 Nesconset Hwy, Setauket- East Setauket, NY 11733
(631) 509-6400

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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jonathan Nabial

2019-05

The employees are amazing and there products are outstanding. Trust me they know what they doing. I've gotten so many fish from there and they were the happiest and healthiest fish you can get .... And there prices are affordable and reliable. So yea before shopping at other Aquatic stores id recommend stopping here first .

Ryan Lynn

2017-05

Has a pretty good selection of almost everything. Decent prices as well.I wasn't very excited about having to wait 10 minutes for the manager to leave the bathroom so that he could verify the authenticity of my $100 bill. The young man who was ringing me up apologized profusely and I could tell he knew this was an aggravating store policy for everyone involved.

V L

2020-05

Lots of fresh and saltwater fish. They offer some plants as well, better than most of the big box pet retailers.The aquatic life I purchased here have been doing very well. Would return.

Stephanie Au

2020-05

The fish department here is incredible. Not only do they have a great selection of both freshwater and saltwater fish, the employees are very knowledgeable and ethical. I've watched them refuse to sell unsuitable fish to customers without the right setup and point them towards something more suitable. And as a betta lover, I'm ecstatic that they keep their bettas in proper tanks and not cups! They are also upfront about sick livestock (that they're aware of). While they do sometimes have dead or sick fish in their tanks, what LFS doesn't? When you're importing fish, diseases aren't out of the ordinary. And when you're managing so many fish, you can't catch everything.The employees truly love and care about fish and many own tanks themselves. Their strong morals and friendly service make them my favorite LFS in the area.

Space Reviewer

2018-05

Really good selection of fish, but workers aren't even a LITTLE knowledgeable. I asked for a female platy and the worker didn't know how to tell, so he said he would guess. Er, no. There are also always a number of dead fish in the tanks. Hard to decide whether or not to go back... it's the best selection I've found in the area, but...

Jordan Pekor

2017-05

Called up to see if they had a replacement part for my return pump for my fish tank. No one in the fish department even heard of an impeller. Gotta have knowledgeable people working on a Sunday afternoon. Very dissatisfacted.

SHADOW THOUGHTS

2017-05

I do like the selection, and I use the aquaria isles frequently. That I've spoken to, only two aquaria employees were knowledgeable over the livestock. My biggest issue is simply their marketing.POST YOUR HOURS OF OPERATION!The Smithaven Mall is 10:30 to 9:30 on average with changes by the day of the week.I can find it's hours on their own site, google, yelp...Pets Warehouse? No.Holidays? Sunday hours? Who knows?

Winston cole

2019-05

Pets Warehouse is my go to place. love bringing my sparky in so he can pick out a special present once a week. The manager there knows me by name, sparky loves her she is so sweet and usually rings me up.

Nick Caltabiano

2017-05

Great store get all my fish and fish supplies here. Prices are great and the workers are very helpful. Always doing Business with them.

PuffyJunky

2017-05

They have a huge variety of pet supplies and different breeds of fish, but the fish are the problem. Walking past the various tanks I wasn't expecting to see at least one dead fish in every cage. One of them I counted 6 dead fish in total, two other ones were just barely alive, the other fish were swimming smoothly. I also noticed a few fish that were different than the others in the tank, I saw two with bent spines that were swimming strangely. The worse was when I found a tank that was shared by an equal amount of fish and frogs. Upon closer inspection I saw behind the tube that I believe filters the water, I saw two dead frogs stuck behind it, one was just barely alive and the other I saw was trashing around and kicking its legs to get out. So I went to tell someone and they told me with a shocked expression, "We got a fish guy for that." So I went and found the 'fish guy' and pointed out the frogs and said "They're just hanging out." It upset me so much seeing those frogs that I then left without second thought.

Me To

2019-05

Nice to go to a pet store thats more personal & not a big chain. Always have what I need & have nice selection of aquarium fish. Personnal in the aquarium section are helpful & knowledgeable...

Emil Wisekal

2017-05

Prices are a little higher than Pets Supplies Plus and dog food selection not as large. I want to like this store because locations are convenient but they are not winning me over.

jynell hamilton

2020-05

Shannon was super knowledgeable about all the fish in the store and the maintenance! We had an awesome experience tonight! Thank you!

Jack Barretta

2019-05

Great selection of freshwater & saltwater fish, foods of all varieties and great service and knowledgeable staff, exchang & returns never a problem!

wayne

2018-05

Great price better than online or Petco they have everything you need. Bird cat... dog. ....fish etc. Open good hrs to. Lots of parking

D and D

2019-05

They have a huge selection and very good prices. They do not have all of the higher end foods but it looks like they are adding more and more products.

Tony Conning

2019-05

Always get my grain free cat food here. Nice helpful staff, and they always have good music playing.

Sophia Jones

2019-05

Great store, even better prices, and excellent service. What more can you ask for? This place has it all!

Rob Delman

2021-05

Great selection of supplies but the fish are usually sick

Cynthia Martinez

2019-05

Great fish!! This is where'd I go if I lived here. So much verity

Thomas Kusak

2019-05

Item ordered and received not pictured as described and as pictured on website, total scam, save you money and shop elsewhere.

R Etheridge

2017-05

Great place, always good stuff to buy and fairly priced.

joe stasi

2017-05

Good prices and awesome fish selection

Lisabeth S

2019-05

Great staff, well stocked, much better pricing.

Cynthia Wisekal

2019-05

Their prices are a little high compared to other pet supply stores

D Beechem

2018-05

Super friendly and have just about everything you would need for you pet.

Anthony DeMarco

2020-05

Marine tanks seem good..staff nice and helpful

Fausto F

2020-05

I like the place. It has good people working there who are knowledgeable.

Ryan Keat

2017-05

Suprisingly good fish and aquatic selection

Kimmarie Hanson

2019-05

Great staff and very good prices

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