3.9 (1152)
2500 Cambridge Rd, Schenectady, NY 12304
(518) 388-9121
homedepot.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alehandro Persaud
2024-04
WE’RE CLOSED GET OUT! is what was shouted at me when I walk in today march 17th by a very rude person at the pro checkout counter. I had no problem leaving but she definitely needs some training on customer service and just overall politeness
Pastor John Murray
2023-05
Home Depot is one of my favorite go to place for repair and DIY project supplies and equipment. They have a large selection of just about anything you need. The staff are knowledgeable and helpful. I do a lot of projects where I am creating hardware pieces for unusual applications and the are really helpful. I highly recommend Home Depot to anyone.
Stefanie Ordoñez
2024-04
10/10 experience. Shout out to Fernando, Kurt and Ashley for providing outstanding customer service and going the extra mile. Our summer is going to be amazing with our new grill.
Amanda Young
2024-04
Dean in appliances was fantastic! He took the time to help us find the perfect refrigerator! Dean made our trip to Home Depot quick and easy! We’ll be back!
marlene marotta
2024-01
I had big problem with a new washer it stop working after 3 loads laundry. I called the phone number on receipt they said they would send repair man in a week. WHAT! a brand new washer just delivered is going to be repaired. I was going to take it back to store myself, I was told you can not take it back to Home Depot. I was in tears. I decided to go over to Home Depot and speak to a manager and thank GOD I did , I spoke with Fernando Valls manager he calmed me down got on the phone and with in few minutes a new machine was going to be delivered and broken one was going to be removed with in week. If it wasn’t for Mr VALLS I would not be doing business with Home Depot again and let people know. Thank you again Mr Valls
John Dalzell
2024-03
Best place for pros and DIY customers 😎
Ganesh nanku
2024-04
41 sheerpins in stock cant find one employees are too lazy to take them off the pallet 45 mins waiting raj keep making all kinds of excuses and wouldnt move an inch to help just standing there talking we dont have it its not there another employee explained its on a pallet above he gets agrrivated and does not wamt to help
Kistlertm
2024-01
Shout out to BILAL he helped me find exactly what I was looking for and saved my new year. The home depot itself prints out receipts that don't have valid codes for surveys, so I couldn't actually take the survey to give Bilal the shout out he really deserves.
Eric k
2023-11
Unfortunately Home Depot is denying some forms of Veterans ID which limits sales and creates negativity and bad service. Also lacking help and employee's. As of 10/12/2023 numerous calls have went through to corporate concerning an issue with people loitering begging for money bothering the customers management has done nothing and so far neither has corporate.
Matthew Lutz
2019-05
This is not my usual Home Depot, however, they were the only store in my vicinity that sold utility trailers. I have to say the customer service is top notch! I purchased a trailer that had scratches on the fender from the manufacturer's delivery. The manager switched out the damaged fender with a good fender from another trailer. He did this while I completed the paperwork and I was on my way without delay. Great job!!
Shane Sczepankowski
2023-06
This home Depot is extraordinarily average in every single way. Nothing is amazing about it but nothing really sucks about it. This place is the mayo of home improvement stores. It might not be for everybody but at the end of the day it tends to get the job done.
SEAN MURRAY
2024-03
I don’t go to Home Depot much because it’s not in my neighborhood. Oh, when I do go I enjoy it. They are always helpful. They are always helpful.
Alexis Rathbun
2024-03
Placed an order for delivery. Received an email saying no one was home to receive the delivery (was home all day) went and looked at our security cameras to see if we missed them by chance they were never here!
Ashley Warner
2024-01
Do you love bad 80’s music? No? How about when it’s blasting over the PA system at full volume 100% of the time? Well that’s what you can expect here. Absolutely awful and I hope they fix this soon.
Ernie
2023-05
It's always a Great Experience From My Dewalt tools to Plumbing and Heating Supplies The staff is Always Friendly and there to ask To find things
Hasnat Ali Zahid
2024-01
Love the place, a guy there name jim or jimmy sorry he was so lovely he will really help you and he knows everything :) Thank you Jim for your service I would love to come to this store again
DJ/MC Sari Sparks Medick
2024-02
Couldn't find what we needed assistance was not there (3 different people sent me to three different places none of which had the item they identified as in stock.
Solaris Fire
2023-10
It's home depot. Prices are high. Depending on the time of day u for you can get help on niche projects. Wish they catered to all of woodworkers. Wood turners n hobbyist.
Norbert De Freitas
2022-05
Great location just 5 minutes away from home. I'm always in the store picking up some supplies and material for my DIY projects.
Lillian Doskocz
2023-07
I had to return excess material i bought. Return desk handled easily and quickly. I then found the area I needed. Awesome gentlemen asked what I needed, and if I had a vehicle to handle material, and he helped me obtain the cuts I needed. He was awesome. He was a customer and not an employee. I was working on the project right away.
kyle tice
2023-11
Today I had my two kids under two and ton of little things I had to buy. They had no bags, no other solutions. 2 stars this trip for lack of caring and lack of bagsLooked online for wood pellets for my pellet stove, great price to pick up a pallet. Rented a truck for 24$ for 2 hrs and was able to take my Pellets home quick, they loaded them for me and we were on our way. 5 stars this trip
David Newcomb
2023-10
Too much locked up can't walk around to shop if u got anythg from behind a cage. A store associate will finish shopping with you. Also not enough knowledgeable staff to help u or point you in correct direction.
Terry Heydrick
2024-03
Had everything I needed, all in one place. Great prices also...
Divya Sukhnandan
2023-07
The Home Depot sold a 90inch cabinet with only 2 shelves! When I tried reaching a representative to inquire if I can purchase more shelves, it took 6 days to get a hold of a representative in that department, only to be told they don’t sell shelving separately. The rep didn’t attempt to offer any solutions at all!Follow - Up .. I called Hampton Bay and within 2 min, they were able to order me some shelves.
Rebecca DeLallo
2023-09
Ordered items for curbside pickup. They forgot an included part to my purchase. Had to go inside to figure it out. 20 mins later they told me they don't have said item that is PART OF THE PURCHASED item. Told them I just wanted to return it then, and they refunded me for the wrong item. Such a headache
Winston Allen
2023-12
Whenever I go to Homedepot to buy what I need they never have what I want. I spoke to one of the workers and they suggest I try Lowes.
Joseph Zick
2023-06
I called and spoke to the garden center. I asked if they could put 50 bags of mulch on a pallet for me and put it in my truck. I explained to her I hurt my back and she didn’t care. She said we don’t do that. I’ll never shop in that store again.
Clarence “Rennie” Fountain
2023-11
For a big box store among the ones, I consider for non-specialty items as their specialized items are limited.
Nic H
2023-05
Anthony in the Schenectady paint department is knowledgeable kind helpful and goes out of his way to help. He had five things going on and had zero frustration. Home Depot is lucky to have him. Honestly best employee I’ve ever dealt with at any depot!
David Ford
2023-05
I have to commend Brittany at the Home Depot in Schenectady. I was looking desperately for an item and Brittany was not only helpful and beyond professional. She racked me down in the store when she found the item I was looking for. Thank you Brittany!!! You were awesome.
Monday | 6 AM-10 PM |
---|---|
Tuesday | 6 AM-10 PM |
Wednesday | 6 AM-10 PM |
Thursday | 6 AM-10 PM |
Friday | 6 AM-10 PM |
Saturday | 6 AM-10 PM |
Sunday | 8 AM-8 PM |
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