Hannaford

Chelle Winne

2024-02

I ordered a cake online for my son's birthday. I received a call from the bakery department with someone confirming my special requests. The team went above and beyond to be sure the cake was exactly how I wanted it. When I arrived to pick up my cake, the staff seemed happy to meet the person they spoke with on the phone. They treated me like I was more than just a customer. On top of that, the cake was absolutely delicious. Thank you for the overall great experience.

Avery Heaney TV

2024-02

Friendly staff. Don't go to this location often, but I really like the variety it has. The deli staff did a fabulous job slicing my pepperoni. Store is very clean too. It's very convenient while in the Schenectady area, and I also like how there is so many stores on Altamont Ave. Will definitely be returning!!!

Arthur Forget

2024-02

Had groceries delivered from the store. Instacart driver was professional and friendly., always happy with the service and the staff pulling my products that I order. Thank you so much for your kindness and service.

Ron Knapik

2024-04

If there was zero stars that would have been my choice. I'm 72 and have been using Hannaford forever. I now use Hannaford To Go using a NBT debit card for the convenience as I work long hours and my wife is disabled. I never had a problem because I always had a high balance on the card when I ordered groceries. On March 8th I had a card balance of only $225.00 and the card was declined at the store for a $115.00 grocery order. That's because Hannaford puts a so called hold on the card over the phone when you place the order. This immediately registers as a purchase with the bank, reducing the card balance. When I went to pick up the order they processed the card again for $115.00. So as far as the bank is concerned I was paying $230.00 with only $225.00 available. The bank said that even though Hannaford places what they call a hold, it registers as a purchase which Hannaford releases in a couple of days. So even though it gets released, Hannaford is charging me TWICE for my order at the time of pickup. Once as a so called hold, then again when I arrive to pick the order up. This needs to be resolved or I will need to switch to Price Chopper where they DO NOT do this type of a transaction. It is very embarrassing to have a card declined and not being able to pay for your groceries due to Hannaford charging my card initially twice.

Taylor

2023-12

Everytime I go in here lately there are always at least a couple of dogs. Why? It’s a health code violation and these are clearly not service animals. No employee seems to care at all and with this unknown canine respiratory virus going around it’s irresponsible. I refuse to shop here until they get it together.

nick derkowski

2023-12

It's clean for starters, so many stores nowadays are not. Their deli meats tend to be fresher than Walmart. Overall, I would recommend.

Anita McElroy

2023-12

I am disabled and depend on hannaford to deliver my groceries and on Tuesday November 21st my order arrived and all my produce items should have been in the garbage not on the store shelf and certainly not given to a customer. I did call and spoke to a young lady about a head of cabbage how black it was and cheese I ordered and didn't receive. I then continued to unpack my bags and celery hearts I received and carrots and Mac apples all had rot spots on them and should not have been sent to a customer. What a terrible way to treat people who depend on your judgment to send quality food to them. Also I specified no substitution of items for which I received celery hearts. All the produce went to the garbage because I have no way to return it. My loss and a waste of my money.

Tom Zarzycki

2024-02

Even though they use loyalty cards which I'm not a fan of I really liked this store although they do run out of items quickly and takes a while for it to be replaced.

jaydee carpenter

2023-08

12/10 food was amazing. Atmosphere was very tranquil. Loved it. Definitely going back

Amanita Shaffer

2023-12

Super clean and stocked, cashier's r fast and friendly. Everything is fresh and the location is convenient

Sean Hunter

2024-04

I go to this one frequently. Close to Walmart, China Star, Fantastic Sam's haircuts, & Casa Real Mexican restaurant.

Caitlin Salvo

2023-05

The shelves were empty and since they were empty it gave us the opportunity to see how disgusting the shelves and under them were. Employees were not in any way in a good mood and but very helpful when asked questions. Definitely won't be going back to this Hannaford. Also the parking lot was littered with carts that were not in the corals.

Alba Cocco

2023-12

I was just looking for a piece of cook turkey for Thanksgiving dinner. No only I found it but it tasted very good. A little pricey but it was worthy.

Mathew Koch

2024-02

Good spot to shop very nice place to go

Lynne Palmer

2024-01

Clean store great bakery and deli. This place is much more expensive than price chopper or walmart

Tina Fisher

2023-11

I've been a Hannaford customer for over 35 years. Before I moved to Rotterdam, I shopped at the one on Wolf Road. I love their food quality and their prices are usually lower than the other chains.

REMMUS CARR

2020-05

They had the best meat cuts ever and he did it right then and there and for what I got it wasn't even bad of a pricewe love coming here I come here at least three to four times a week and I have to say hands down it is one of the best places to shop since we've moved here and I love the rewards program the savings are also the click and go and my children loved the car so they have and everything's always run so smoothly here and the people that work here so hot kind and helpful or willing to help you find what you need all the food is always always great and they are the best prices I know of for the produce and all of its different and need every time we go in the bread is always amazing and stays fresh

Jana

2024-03

Hannaford is pretty expensive. I go here when I am in dire need of something and don't want to drive any further.

Daniel Burger

2024-03

Update: all the below is still true and I got 5 more points from Google!Hannaford has great prices and is a great place to work. My daughter worked there until after she had her degree and my stepson is working his way up the management chain.If you're lucky you can find awesome bread!

roberta wilson

2024-04

The shelves in the bakery were missing at lot and the bread and eggs as well

Kisha Kelso

2023-05

I love this supermarket. It's clean, the prices are great, and the employees are very friendly. I just wish their app worked. I've tried everything and can't get it to work. I highly recommend shopping here.

Lauren R Moore

2023-07

Hi, I’ve been to this store before many times and always had a good experience. However today I called at 10:43 a.m. to order a sandwich platter for tomorrow. I was told by the worker on the phone that his manager was gone and he didn’t know the answer, so I should call back. When I called back, I was told by the woman who picked up that I was mistaken and I had called a different store and had never spoken to anyone and my 24 hours was up so they couldn’t help me anyways. I have it on my phone as speaking to someone at the same number at 10:43 and I respect the 24 hour rule which is why I TRIED to call in advance, but I don’t think it’s fair to give your customers instructions and then when they respect those instructions to tell them they’re out of luck. If you don’t have enough bread, just say that. Don’t act like I never spoke to someone when I know full well I did. Also, they didn’t even ask when I was ordering for and had no idea. I could have been ordering it for dinner tomorrow which would be well within the 24 hour rule.

Rose Nathoo

2024-04

Love the fresh green seasonings. Love the variety!

Tonya Mastroianni

2023-06

Staff was not helpful and not pleasant when I asked about the water station. She was rude and said it's been gone. I asked if I can recycle my containers here, she aaid rudely there is no room in the store, i do t know what to tell you . Bought a fruit vanilla cake fruit was molded and I brought it to a memorial party very disappointed

Ron Hamelin

2019-05

I Iove this store and I dislike it at the same time. They are constantly changing what they carry either in sizes or not at all or they're constantly running out of things I always buy. For example, the attached photo is a product they no longer carry. I've asked them three times to carry it over the past ten months. Still nothing. Yet Price Chopper and Target both carry it. Why is it so hard to get this product when the competition clearly and easily carries it?

Joyce

2023-06

UnusualWhile shopping had to evacuate the store. Slow response from FD. All cleared in about a half hour. Employees did quickly checkout returned customers but also lost many that drove away.

Joan Simmons

2023-05

Go there just about every 4 times out of week maybe 5. Great prices I can deal with and hopefully other's enjoy there shopping there too. God Bless you all employees and customers out there stay safe.

Joseph Stacey

2022-05

This is always a clean store with wide aisles that never feels crowded or chaotic. There is a good selection of baked goods, freshly cooked items, seafood, and dairy. Shelves are well stocked and staff are usually friendly. Prices are on par with other grocers.

MEA LOVE B

2024-03

Friendly service great prices

Joe Kevin

2023-11

Better than the other grocery stores in Schenectady. And I've found it to be cheaper than PriceChopper.