Happy Cat Hotel & Spa Westchester

sherlyn rijos

2024-01

The Happy Cat Hotel Westchester is a fantastic staycation for your precious pets! Our cats had a fantastic experience there and felt right at home in their private room. We received several photo updates per day and sweet personalized messages from the staff about our kitties. Lots of play time and cuddles. One of our cats has medical needs and he was treated with care.Your cats are in GREAT hands here. You can enjoy your time away guilt free. :)

Tess Fetonti

2024-02

I wish I could give Happy Cat Westchester infinite stars! My sweet baby Waffle stayed at the hotel for 2 1/2 weeks over the holidays and it was truly the best experience for both of us. I was nervous as I had never boarded her before and wasn't sure how she'd adjust but knew she was in the best hands. She took a handful of days to settle in but the staff was so kind and caring, encouraging her to eat and come out of her hiding spot. They put my cat mom worries/guilt immediately at ease by staying in constant communication and reassuring me that she was okay and it was normal for cats to take some time to adjust.I added on the webcam package which was great because I could check in on her whenever I wanted but the best part was when I'd receive the daily messages/pictures from the incredible staff members (included in the base cost of each cat's stay!). All the messages were detailed, happy, adorable, and very much appreciated! I truly looked forward to them every day.The overall cost of the hotel is on the higher side but in my opinion it is well worth it and then some. The individualized attention, care, and love these cats get is simply unmatched. The rooms are clean, well maintained, and the themes are so cute. You're allowed to bring any toys, beds, blankets, etc. you want but the rooms are already equipped with lots of fantastic items for the cats to enjoy. The check in process was easy yet the staff takes their time to review all details with you about your cat's feeding preferences/schedules, medication (if applicable), things to be mindful of, etc. You can also spend as much time with your kitty as you want upon taking them into their room. Such a nice touch!Waffle is older and doesn't play too much with toys but she is OBSESSED with this one pair of brushing gloves. Being mindful of all the cats they had to take care of, I had requested the staff try to use them at least a few times during her stay - they ended up using them almost every day on her and she was in absolute heaven! It's this kind of love, care, and extra effort that sets Happy Cat apart from other businesses.Thank you so much to Christina, Erica, Abby, Kiera, Robyn, Alexa, and the entire wonderful staff! They truly go the extra mile for each and every kitty that stays with them. Waffle is already looking forward to her next stay with her friends at Happy Cat!

Nuzhat Noor

2023-12

So much care and love! It was unbelievable how the entire staff were so caring and loving towars the babies. We had 3 babies with them for 5 nights and they were adored. Happy Cat took fantastic care, updated us everyday and sent us photos. There was no other place better than this for my cats. They are clean, observing and know what's right for cats. The price is on the higher side but it's worth it for the service and moreover for the amazing care they give.

Sophie Milkes

2023-12

We were so worried to drop off our three month old as it was her first time away from us. But the employees at Happy Cat Hotel were so understanding and warm. They let us take our time saying goodbye, and they went through everything with us to make sure they knew Rooney's routine and needs. The check-in process was so thorough! It's clear the employees care a great deal about keeping your cat happy. (After all, it is in the name!) They sent us photos of her every day along with updates about how she was doing. They also made she sure had tons of enrichment and she even made a friend! She was so sad to leave! 10/10 recommend, and we'll definitely be back.

carla miraldo

2023-10

I can't say enough about our experience at this cat hotel - it was truly amazing! From the moment we left our three cats in their care, we knew they were in safe and loving hands. We received daily update emails complete with adorable pictures that reassured us.The cleanliness of the hotel and its pleasant aroma were immediately noticeable, and it's clear that the staff takes great pride in maintaining a top-notch facility. But what truly sets this place apart is the caring and compassionate staff. They treated our furry babies as if they were their own, and that meant the world to us.Overall, our stay at this cat hotel was a wonderful experience, and we're so grateful for the exceptional care our cats received. We wouldn't hesitate to choose this place again in the future!

mpv 314

2023-11

Happy Cat Hotel was a fantastic experience for me, my fiancé and our four fur babies!Every element was thoughtful, caring, compassionate and professional. The rooms are themed with a cat’s behaviors and preferences in mind. The added feature of a camera allowed us to see our kitties on demand, alleviating any worries we had while on travel. The thoughtful questions and considerations when educating the team about each cat’s behaviors from personality to feeding preferences and any medical needs is extremely helpful in a guarantee they’ll have the best of knowledgeable care during their stay. The staff provides frequent updates, accommodates for each cat’s needs, nuances, preferences and personality differences.We’ll certainly be working with Happy Cat Hotel each time we travel and need cat-lovers to take care of our babies!

Catherine Nadal

2024-05

Happy Cat Hotel is an incredible place. The staff members are all completely sweet and treated my cat like a member of the family! I was able to view my cat on the web cam and watch her as often as I could. The stay was less stressful on her and the attention they gave her made her feel like she never left home. I want to give 6 stars! I have added grooming pics !

sarabenson8

2024-04

The folks at Happy Cat Hotel make your cat’s well being their top priority. My cat has stayed there twice so far and they handle everything nicely. My cat takes a good 1-2 days to adjust - they communicate very well to keep me apprised of her eating, behavior, and litter box activity. Updates with pictures daily is an added bonus. We will be back.

Ramona Moore

2023-10

This was a first time boarding experience for both kitty and parents. We selected Westchester Happy Cat Hotel after researching different facilities; and we’re pleased to state Happy Cat Hotel exceeded expectations.The owners and staff provided exemplary service and care for our little darling. She was anxious, and afraid having never been apart from us, and I was equally anxious ☺️. We opted for the video feed option which let us see her during the stay. The owners and staff were expeditious in responding to any queries we might have posed; in addition to spending quality time petting, feeding and assuring Miss Kitty 🐈‍⬛ during her entire stay.The accommodations are clean and spacious. We loved the various themed rooms. We gladly recommend Westchester Happy Cat Hotel for the best kitty vacation experience.

Sherri Johnson

2023-09

My husband and I booked an 8 day stay for our cat Sassy in July. Sassy has extreme anxiety so we thought that giving her a different experience while we were away would be better than boarding her at the vet like we usually do.We liked that she would be able to have her very own beautifully themed space and thought that might make her more comfortable. We opted to get web cam privileges to see how she was doing.Her first few days were rough but the staff were absolutely amazing even going to the lengths of feeding her out of their hand when she was too afraid to come out of her carrier.Day by day our little anxious introvert became a social butterfly. She enjoyed her daily playtime and started looking for the other cats and became fast friends with Abby.Halfway through the week when we saw how well Sassy was doing we immediately booked her next stay.The greatest hope of a parent is that others will give your "child" the same care and concern that you do.We received that and so much more.I cannot say enough good about this place.

Oliver Johnson

2024-03

The Happy Cat Hotel & Spa is one of the most amazing places to bring your Cat if you ever need your "Fur Baby" to be on vacation when you are. The Staff are absolutely dedicated to making sure your Cat has the best stay and accommodations available outside of their own homes. They are well trained and dedicated to assuring your Cat's experience is "Purrr-fect" in every way. My favorite is the "ME" time (my acronym) for "Massage Enrichment" where the staff spend quality time with them making sure they each feel as loved and wanted at the Spa as they would at home. This, to me, is what really makes this place stand out "heads and tails" above the others. I look forward to bringing my Cat back to The Happy Cat Hotel & Spa so he can have as much fun as I will during my next vacation! Thank you Christina, Matthew, Linda, Erica, Abby, Hillary, and the rest of the staff I dont know, for putting a smile on my Cat's face I've been unable to erase! You absolutely live up to your name, you all deserve a raise, and we are grateful to have you! Thank you so much!

Harmony Crawford

2024-04

Great experience! Our cats had a wonderful time at Happy Cat Hotel. The staff are very passionate about their work and provided the kitties a lot of attention and love while we were away. The rooms are so creative and comfortable for cats of all types (different surfaces, beds, caves, heights).The cats had a pretty strict medication, subcutaneous fluid injection, and feeding routine and it was all handled seamlessly.You could text the staff at any point and opt in to 24/7 video streaming so you can tune into what your furry friends are doing at any point. It was quite entertaining.I would definitely recommend this business to anyone who wants customized care and great communication while their cat is boarded. Happy Cat Hotel also works with local cat shelters to help with housing and adoption which speaks to the passion and character of the staff and owners.Thanks Happy Cat Hotel!

Arthur Downing

2024-02

The experience was extraordinary. We needed to travel out of the country for over 2 weeks and our cat had never been left alone overnight since adoption. During the reservation process the team asked questions that showed they were paying close attention to what we were saying and understood the specific needs of our cat. The tour impressed us. The facilities are first rate and everyone we met seemed to really care about each cat. While we were away there were daily emails with photos that enabled us to fully enjoy our trip. Again, the personalized messages showed that the team understood what we specifically needed to know about how our cat was doing. Thanks to the care and affection that our cat received from each team member, he had a fun, stress-free separation from us.

Sherene Hassen

2023-07

Christina, the owner of the Happy Cat Hotel and Spa and her team are wonderful people. I booked the room Catspen for 5 nights for my cat Biscotti. His room had a window to the outside and interior windows so he could look at the rooms on either side of him and the cats there. The door to the room is also glass so he could watch all the activity going on. I attended the open house in early June and got to view all of the rooms. The hotel is spotless. Each room is spacious and decorated with a unique adorably cat friendly theme.My cat was not feeling well in the days leading up to his stay as he had a reaction to his annual vaccination. I had to rush him back to the vet right around the same time I was supposed to drop him off at the hotel. Christina could not have been kinder when I called to say I would be late. She made it clear she would be there whenever I got there and not to rush. When I finally arrived, I was so flustered and upset. Christina and her team put me completely at ease and I knew they would take care of Biscotti as if he was their own. They let me settle him into his room and gave me all the time I needed. Everyone who works there are proud, caring cat parents. They took amazing care of my fur baby and I got an update and picture of him the same night I dropped him off and everyday he was there. It made me feel so much better and was the highlight of each day of my vacation! You can also get a live video feed of the room for a fee and it was nice to be able to see him whenever I missed him which was a lot!I consider myself very lucky that the Happy Cat Hotel opened near me. Finally I have a place where I know my cat will be completely taken care of, played with and has enough space to climb, explore and be a cat when I’m away. I can fully relax now when I’m on vacation. I would never leave my cat in one those loud boarding facilities that puts them in a tiny little cage. If you’re a true cat lover, you know what I’m talking about! I highly recommend the Happy Cat Hotel and Spa and so does Biscotti!

Teresa Bradshaw

2024-04

Professional service! I was in a bind and needed my cat boarded immediately while traveling to my destination. The owner described the luxury room and service with details. I was thrilled to learn about it. She was professional, polite, courteous... This is the place to stay! Thank you for assisting me.

Netta T

2023-12

Happy Cat Hotel is amazing! The place itself is VERY nice and comfortable for cats. The staff is BEYOND fantastic, they fit in my cat Floafie after he was lost for 2 months and I desperately needed him cleaned up. The grooming services I've used many times and love when I pick my kitty up all groomed. I made the mistake of leaving my cat while we were on vacation with a relative and he went lost. I HIGHLY recommend leaving your cat here. They are attentive, responsible and so loving.

Frank Pacione

2024-03

Due to a home renovation our 3 cats spent several weeks here. It was great having a place where they would be comfortable and well cared for. The daily emails with pics were fantastic. And we could always check in via the webcam.Our one cat seemed to be stressed out by the construction and was licking much of her hair off. After a few weeks at the hotel, her hair had grown back. The stress was gone!

Eleanor Metrick

2024-04

Two of my cats get along well the third one does not. The staff managed to make them all comfortable and as happy as they could be out of our own house. The care was wonderful and I was very happy with the results of their stay.

Klaudia Gjergji

2024-01

I have nothing but good things to say about the Happy Cat Hotel. The check in & check out process was very easy. We left our 3 month old rag doll kitten for 6 nights at the hotel. Christina & her crew (Erica, Kiera, Abby, Robyn) are so caring and professional, I felt at ease knowing she was in good hands. The room we chose was "Antarcticat" and was equipped with all the necessities our fur baby needed, she felt right at home! We got daily updates with pictures and also checked in on her via their webcam feature. We added a grooming session and received a nice, detailed report from the groomer with recommendations. We will definitely be returning!

Linda Busch

2024-04

Abby gave my cat Brady a plush cut and got out practically all the mats. She made him look very handsome.

Kathleen Alice

2023-10

What a wonderful place to bring our cats!I had never seen hotel rooms for cats that were set up perfectly for a cat. They truly get the essence of CAT. Our cats loved their room with the large window and windows through which they could watch other cats. All the women who took care of our cats were so caring and sent texts with pics daily. One of our cats is diabetic and they gave insulin, managing it very well. Our other cat requires oral meds which they also took care of. I am so happy to have found Happy Cat! I now feel comfortable going on vacation and leaving them. Thank you so much to all the staff!!

La-Verne Parris

2023-10

My cat was loved, cherished and adored the entire time she was there! The dedicated staff doted on her, making her feel safe and secure. Take your cat 🐱 to the Happy Cat Hotel and Spa for exclusive Rock Star 🌟 treatment.

Megan Mukerji

2023-09

Excellent experience, we boarded our two cats here for one week while away on vacation. I truly felt that the two cats were on vacation, too! I loved that we were able to pay a small additional fee to have 24/7 webcam access to check in o see how they were doing. They seemed always content, and several times we were able to randomly log in to see staff emptying litter box and petting our kitties. They also sent us photos of our cats each day we were on vacation. We honestly felt much more comfortable and confident boarding our kitties here, knowing 1. Staff really love cats and are concerned about their welfare 2. Cats know that they are given attention (however much they pretend they are self sufficient and do not need it,) and 3. What great, roomy digs they get! Regardless of what you opt for, the rooms are expansive, interesting, interactive, and thematic to the owners interest (because your cats probably don’t care too much about that aspect). Most important is is that at happy cats you can feel confident that your fur babies are comforted and well cared for while you are away. And I love that you can check in at any time, with the web cam feature. Five stars, board your beloved (s) here if you can.

Mike R

2023-08

This is an exceptionally good cat hotel and spa. Everything about it was perfect. The rooms are very cute and provide everything your cat will need, including loungers and places to hide. They allow you to take your cat to the room and get them settled and they also let you gather your cat when you come to pick them up. This is perfect for my high stress cat. I especially liked how they send an update and a picture every day. The rooms also have an optional camera service you can use to check in on your cat. The next time we travel we will definitely be boarding here again.

David

2023-07

I recently had two bookings for my beloved feline friends (Lucky and Spicy) at the Happy Cat Hotel & Spa Westchester, and I must say it was a purr-fect experience from start to finish. This establishment truly deserves every one of its five stars and more.First and foremost, Christina and the staff were absolutely amazing. They displayed an exceptional level of care, warmth, and expertise when it came to handling cats. They greeted us with a friendly smile, took the time to understand our cats' needs, and ensured that all necessary arrangements were made to make our cats' stay comfortable and enjoyable.The accommodations at this cat hotel were nothing short of fantastic. The rooms were clean, and thoughtfully designed to cater to every feline whim. The attention to detail was evident in every corner, with a focus on providing a safe and stimulating environment for cats.The cat hotel also offered an array of activities to keep our furry friends engaged and happy. From interactive play sessions to grooming services, there was never a dull moment for our cats. The knowledgeable staff members engaged with our cats in a playful and caring manner, providing ample attention and affection.Lastly, the communication and updates provided by the staff were exceptional. We received daily updates with photos, which reassured us that our cats were having a wonderful time.Overall, our experience at the Happy Cat Hotel & Spa Westchester was absolutely delightful. The staff, the accommodations, the amenities, and the level of care provided were truly top-notch. I cannot recommend this cat hotel enough to any cat owner looking for a safe, comfortable, and enriching environment for their furry companions. It's a true haven for cats, and I will definitely be booking again in the future.

monica montanez

2024-04

Wonderful experience every time we go. They always make sure to care for my nervous fur baby the same way I would when she goes in for a spa day. 10/10 Recommend.

Yasmin L'Estrange

2023-12

So thankful for Happy Cat Hotel Westchester, they were wonderful in helping out to look after my cat while I was away. I ran into some travel issues and they were amazing to accomodate my challenges. My cat was happy her whole stay & she will definitely be back to stay, no question.

sloppydelicious

2024-01

They were good to my little guys. My cats usually are ticked off at me when I come back from vacation, but they seemed pretty well-adjusted after staying with Happy Cat. Also, I loved the webcam. Totally worth the extra $5/day.

Brent Alexin

2023-10

Absolutely fantastic experience. We had our older cat stay here for a week while on vacation. The staff took great care of him as he is diabetic and needs medicine and special food. No ask was too much. Communication was fantastic and we are all very happy with our decision to use the Happy cat hotel!

R Cat

2023-08

Happy Cat Hotel & Spa is absolutely an amazing place to board one's cats....I have been a cat owner for over 30 years and the majority of cat boarding places are very poorly managed, often unclean and not conducive to a pets well being. Happy Cat is exact opposite...perfectly clean, perfectly staffed...and above all extremely caring...there are several staff members who perform specific tasks ensuring a perfect stay for one's pet. The choice of rooms ( or should I say suites) is great and the interior of each room provides a clean, safe and fun environment for a pet... I had zero concerns from the moment I met front desk staff and all the others who work there...KUDOS to them!THANKS HAPPY CAT... we look forward to our next stay...oh.. and by the way...the daily pictures and daily updates by text messaging provide the owner with great peace of mind about their pets situation and the responses to any question one might have are very very quick... most pet kennels don't even answer their phones....so again. HAPPY CAT is the only way to go...Thanks Happy Cat!