Dunkin'

Gerald Doran

2023-05

This D&D location is on rt 32 in Saugerties ny.The parking lot is large clean and safe.The counter employee's were very friendly and helpful.The food was delicious and yummy.Great job to the employees and owners who keep me smiling and full.Gerry

Sara Patch

2024-02

I saw the one employee put her fingers inside my cup to view the order sticker! So disgusting, unsanitary and unacceptable! She should know better working in food service especially at the drive thru where customers can see you. I wonder how many times she has done that and acted like its not a big deal...

Cathy R

2024-03

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casey sutton

2024-03

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Val Schuman

2023-05

The Dunkin app messed up my order-ahead order, but the folks here, including the manager, were very friendly and quickly got everything worked out for me. The lattes and the sandwiches were great. The matcha latte, unfortunately, had way too much ice and very little of the latte itself.If you're going up to Hunter to ski, this will probably be your best option for breakfast.

Kristy Edwards

2023-06

Only negative thing is the drive through gets backed up quickly because it's so busy at this location and cars end up in the road and stuck 1/2 way hanging out in a heavily trafficked intersection which leads to accidents - or potential accidents.... It also blocks the entrance to CVS and Taco Bell because the line for Dunkin blocks off the driveway entrance for those two stores. The only other entrance there is you can only access from one side of the road and it's also not the best because if you use that entrance you have to cut through CVS.Also, had issues with their cooked food tasting like their grill cleaner.Parking: They have one, maybe two handicap spots available that are always full because of the location usually being backed up.Wheelchair accessibility: They do have entrances that accommodate wheelchairs as well as their restrooms.

Scott Lenahan

2023-09

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Adam Kingsley

2023-05

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Skyleigh Mae

2022-05

I live in PA and took a trip to Saugerties, NY for 5 days. I went to this specific Dunkin’ Donuts location for every day that I was there. One of the days that I went, my total was $17.88. At first the cashier said that my card didn’t go through the first time so she swiped it again. Once I got home from my trip I noticed there were double charges for this same amount. I called corporate and this location for a refund for the second charge. The manager told me that she cannot refund the amount for I have to physically come in to the store. I told her I can’t do that. She offered to send me a $20 gift in the mail, which I accepted and proceeded to give her my information. 2 weeks went by and I haven’t received the gift card. I continued to call back and the employees told me the manager was either not there or the phone continued to ring and no one would answer. Now 2 months have gone by and this issue is still not resolved. I HAD to call my bank in order to get my refund. My experience overall was great while I was there. I love Dunkin’ Donuts but I am extremely disappointed in how this specific location handles these types of situations.

rick Cucco

2023-09

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Keri Nicklaus

2022-05

UPDATEpot holes have all been fixed and service is just as wonderful as ever!(Please fix the pot holes in the drive thru 😭Experience was otherwise pleasant. 3rd in line on drive thru, we got 2 drinks and 4 donuts, we were on the road again in under 5 minutes :) )

Ari Schild

2022-05

Super nice staff, very well packaged food items.Drive thru was narrow but plowed.Fluffy donuts, drinks as good as hard drugs, hash browns warm and crispy.

Karen Woinoski

2023-07

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Janiece Anderson

2021-05

The girls who work the window at our local store in Saugerties New York are so sweet they were so helpful so kind understanding and pleasant I was not. I was not feeling well and my attitude was not the most polite and those girls talk to me right through it by the time I had that little window I was smiling thank you girls you work hard in Saugerties thank you

Josh Viera

2020-05

Lauryn from this location is a true goddess and good spirit. She makes the best Josh I’ve ever tasted, always striving to please at her utmost best. With a plastered smile on her face, she does what she does best. Loves!! Great work Lauryn

Richard Buck

2020-05

I went there hungry and it was just about 30 minutes till closing.. The employees stated that they had shut down the ovens for cleaning. . I asked if this was daily thing or just a one time fluke.. he said they shut them down 30 mins prior to close everyday.. So I said you guys should have a sign up with the oven hours, separate from the resturant hours. He said no we couldnt do that we are still open.To top it off I ordered a large and handed him cash for my drink as I am putting my straw in my drink to leave I notice while he gave me the correct change I noticed he voided my large and rang up a small probably to pocket the difference for himself..I pulled into the McDonalds to get something for my hunger.. I guess on a positive note my drink was made correctly..

Justin Cox

2021-05

I usually use the drive thru, but the staff is always courteous, friendly, and order time is reasonable. Over dozens of visits, I have almost never had any issues.

Jeff Zullig

2020-05

Saugerties location slow service. Ordered power sandwich, frozen coffee and the free donut. Got the donut, waited 5 mins for coffee. When I got the coffee I asked about the sandwich, " oh yeah, we re working on it" then young guy walked over to oven area and ordered it. Came back and said sandwich doesn't come up on monitor".HUH!?!?Short term memory loss?

Kayla Benson

2017-05

worst customer service i have ever experienced. all the girls couldn't be any more rude. disgusting personality's. maybe the corporation should give them a little seminar on hospitality :)

kyle rauscher

2022-05

People were great and coffee was hot the way it should be had a pretty good size order was here for a wedding and needed coffee in the morning. Was the way Dunkin’ should be

Martha Ivery

2023-05

I stopped in right before closing. Gave me 2 free coffees and a box of donuts for free. Awesome. Thank you

Tracey Hastings-Ward

2022-05

I absolutely NEVER EVER EVER go to Dunkin Donuts, it is disgusting processed food I would never poison my body with. I have NO IDEA HOW THIS CREEPED INTO MY FEED.

Yari Medina

2022-05

Had a really big order for a big group and they were nothing but patient! Loved their kindness and attentiveness.

Heather Smith

2023-12

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Joanne Krom

2020-05

Josh, at this place was the best costumer service rep for Dunkin donuts they have, in all of their stores!!! He knows how to serve us! May he be blessed 🙏❤️!

Holbrook Stark

2017-05

I'm glad Saugerties has a Dunkin Donuts and not a Starbucks. The staff here also seem pretty great, the place itself is nice, and the free wifi has been a lifeline for local hoodlums.

Patches Copeman

2018-05

Pulled up at 10:28, store closes at 11. Sat at the ordering board for 2min then they shut all the lights off. Just wanted a chai tea!

scott

2021-05

Drive thru is great, coffee is still good. Hard for me to pick donuts when I cants see them. But I managed.

Salvi

2018-05

Horrible is just the word , unhappy, and there beverage making sucks, sometimes u can get something good but one out of three would be good in the chances of getting something done right, and on top of it they have crappy ink, pictures of old ladies and tattoos that look like dirt :( maybe that's what I'm tasting

Brittany Adams

2021-05

I don't eat fast food I used free WiFi instead of I noticed that they have premade donuts instead of making delivered I thought a restaurant should cook instead of delivered premade