4.9 (191)
995 NY-12, Sangerfield, NY 13480
(315) 520-0118
cnyhomesweethome.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nicole Madonia
2024-04
Just had our first clean with Home Sweet Home! Tia was our cleaner and she did a fantastic job! 100% recommend HSH!
Adam Ryan
2024-04
Great experience overall! From setting up our initial appointment to our first cleaning, Home Sweet Home made it a breeze to finally get our commercial space cleaned to our standards! Their employees are professional and courteous, actively listening and providing a thorough service based on their customer's needs! I would recommend their services to any local business looking for a clean and tidy workspace!
Jeremy Coffey
2024-04
The team at Home Sweet Home was thorough and professional from the first point of contract through the follow-up after our cleaning. They communicated clearly leading up to our service, which put us at ease about having them in our home. Once the team arrived they toured the house, confirmed the level of service, and generally made every effort to set expectations around their timing and activities.They did a fabulous job! We weren’t sure what to expect for the Bronze level cleaning but I can say the team exceeded our expectations regarding care and speed. They were impressively organized.We will be sticking with Home Sweet Home for our cleaning needs. They made good on all their service claims. Can’t recommend them highly enough. 5/5.
Edward Barone
2024-04
Home Sweet Home, is professional, on-time, and provides topnotch cleaning services. They treat your home like their own. You can trust that the job is done right when they are finished. They touch every nook and cranny. I highly recommend them, especially if you don't have the time to do yourself. You won't be disappointed.
Natalie Brown
2024-04
I am very happy with the Home Sweet Home cleaning services. The deep clean team surprised me with a few things that I noticed after they left. My regular team member is thorough, professional, and personable. When a substitute comes, they have notes so the level of service is maintained. Everyone has been kind to my dogs. The service is appreciated.
Elizabeth Douglas
2024-04
Home Sweet Home is a wonderful company. The team members are super professional, and their work is top notch. The owner Heather is wonderful to deal with. I have worked with Home Sweet Home at my workplace, which had many challenging spaces to say the least, and at my home. It has been my great pleasure to work with this company, and I highly recommend them!
Jane Sautter
2024-04
Arrived at the appointment time and after a quick tour of the house got right to work. I left to run errands and when I returned, they were almost finished. The house looks amazing! I’m thrilled with the job they did and am looking forward to the next maintenance visit! Thank you so very much!
Eryn
2024-04
Tia from Home Sweet Home Cleaning has been taking care of our house regularly for over a year now, and she does a fantastic job EVERY time! She takes care of the little details and it shows - it’s so nice to come home to a clean house every couple of weeks. HSH also has a great communication system to remind us of regular visits and the rare change of schedule due to holidays, etc. Now I have one less thing to worry about - the great service is really appreciated!
Kristen Spohr-Fulmer
2024-04
I was so pleased with the results from Home Sweet Home doing a deep clean of my home. The house looked fantastic when they were done and I was honestly so blown away I have requested repeat services! The two women who worked in my home were amazing, I cannot thank them enough!
Angela Suppa
2024-04
All I can say is WOW! Missy came to our house last week to do a deep clean of our kitchen. We have a toddler and two dogs so it's hard to keep it clean. When Missy left, it felt like an entire new Kitchen. She was on time, polite, kind and such a hard worker. Our older dog doesn't like people coming into our house, but Missy was so quiet and calm that our dog did not even care. I would recommend Home Sweet Home to anyone that is looking for a trustworthy, detail oriented, perfectionist cleaning service. They make life easier.. not instead of feeling the weight of a dirty kitchen and thinking of all th things I need to do. I'm able to enjoy life a little more stress free. THANK YOU!!
Chris Johnston
2024-04
I cannot praise Home Sweet Home enough! Their attention to detail truly sets them apart. Their team arrived promptly and ready to work, and every nook and cranny of my home was meticulously cleaned. Nice job!
Melissa Marino
2024-04
I worked here for a year and can honestly say it was the best employment experience I've had so far! I've worked multiple jobs over the past 15 years and can honestly say that the support you feel from both the owner and management are the best. Your preference is are listened to, and your feedback as an employee really matters to them. During the last 6 months of my time there I had multiple requests due to scheduling and flexibility and was accommodated. Working on your own is a plus, being able to listen to my podcast and ebooks all day was great... Great... You have your own supplies that they give you and they dispatch you from home which helps with timing. All in all, I would definitely recommend working for HSH!
Jan Strack
2024-04
Excellent work! Pleasant conversations and a wonderful relationship with the puppy. Worked quickly while still cleaning thoroughly. We’re very pleased we chose Home Sweet Home for our cleaning services.
Katherine Scott
2024-04
I worked for Heather (owner of HSH) for 2 years. Her and her supervisors do a great job with training whether it being on the apps used or cleaning products and tasks. I took great pride in seeing the before and after of what I just cleaned and the appreciation of the customer as well. Heather and her team of Rock-stars respect work life balance and are extremely supportive. There are monthly bonuses/ awards given out for 5 star reviews from customers, other customer comments as well as the employee of the month.As for working with the client base, if there was ever an issue with a customer complaint, Heather & the Supervisors would do a full investigation to ensure the work was done correctly and advocate for the staff when needed.Safety is also a #1 priority. If you ever feel uncomfortable at someones house due to their pets or the customer themselves, they will make sure that you don't have to go back there and in some severe cases they will terminate service with that client if unsafe.I highly recommend working for Home Sweet Home. I am able to take the knowledge I received and bless others around me.The image attached was one of my silver level deep cleans and was used on the HSH Instagram Account. The result of this clean was extremely satisfying and I was so proud of myself at the end of that day.
Abby Drumm
2023-10
Tia and Olivia did a wonderful job. I was so impressed by their professionalism and attention to detail. The house looks great, and it’s such a relief to be in the space now!Service: Deep clean
Andrew Sikes
2024-04
I was rather pleased with the young lady that came yesterday she was very very professional did a great job. Everybody that has been here so far I could not ask for any better job than they have done. Being a disabled Marine vet I appreciate the help I appreciate the concern of the people that come here they are awesome..
Blake Sullivan
2024-02
This team was hired as we moved out of our 2 bedroom apartment. The goal was to save some of our own energy from the move and leave this apartment ready for the next tenants. 2 cleaners arrived and in a few hours had this place shining! I am very happy with the service we received and would recommend them to anyone! Thank you for meeting our high expectations!
Carol Drogus
2024-02
Our cleaner today was very professional. She arrived on time and did a thorough job. She really paid attention to the details! This was our first time, and I am sure we’ll use home sweet home again!
savannah Scerbo
2024-04
Paid for a gold deep clean package for a house I bought before move in and they did an excellent job. Definitely worth the money. Such a huge relief
Pietra Baio
2024-04
Kept in touch through every step in the process and used my preferred communication method, rather than the one convenient for them. Greatly appreciated. Our representative was extremely professional, respectful and kind.
Angela Perta
2023-12
My dad was coddled his whole life and is incapable of cleaning up after himself. But luckily companies like Home Sweet Home exist! They did a fantastic job in a house that is cluttered and difficult to clean! 10/10 would highly recommend and will be using them in the future!
Mike DeZotell
2024-04
These guys have been awesome to work with. My mom’s house is really clean after they leave and my mom loves the workers. Thanks for helping us out!!
Krishna Jayakumar
2023-11
Amazing cleaning, and excellent customer service.There was a little confusion on the original cleaning, but as soon as I talked to them they had a crew out the next day!I highly recommend them, not only for their amazing cleaning job, but also the exceptional customer service and follow up.You all rock!Service: Deep clean
kelly dobrzenski
2024-04
The entire Home Sweet Home crew was professional, friendly and the outcome was amazing! Definitely recommend them to anyone in need of a clean home!
Danielle Parent
2023-09
I switched to Home Sweet Home cleaners and couldn’t be happier. They are very responsive to all of my texts, super easy for scheduling, always on time, and do an absolutely amazing job cleaning my 3000 sqft house (with 3 pets, 2 adults, and an infant in the household)! The attention to detail is really what sets them apart. For example, they changed out my diaper pail and even cleaned my coffee maker. There’s honestly nothing better than coming home to a spotless house and Home Sweet Home makes that possible for us every month.Services: Standard cleaning, General housekeeping
Roger Dziegiel
2024-04
TIA did a great job on the stove as well as the kitchen. Christy and Misty friendly and courteous. They did an awesome job on the rest of the house. Between my wife health issues and my back and shoulder it is hard to get down on the floor or reach up above my head.
Sarah McTyre
2023-11
We had a deep cleaning, and our home looks incredible! The women who came were extremely well organized, thorough, and meticulous. We’re looking forward to regular cleaning with this great company!Service: Deep clean
Mandy Hill
2024-04
This team is wonderful. We have a unique situation and they have been great in accommodating our needs. Highly recommended!
Mary Ann Knapp
2024-04
The service was wonderful. The people were very professional and polite! The cleaners from HSH are always very punctual and polite. I look forward to seeing their smiling faces every week. They always do an excellent job. My house has never looked cleaner. It just sparkles!Services: Standard cleaning, Deep clean
Melissa Kidd
2023-07
I worked for Heather and I will tell you, working for home sweet home was a wonderful experience. I can also tell you the quality of your cleaning will be A+ as she and her employees take great pride in their work and will always do their best to give you an amazing experience. Definitely give them a shot, I can guarantee you will not be disappointed!
| Monday | 8 AM-3:30 PM |
|---|---|
| Tuesday | 8 AM-3:30 PM |
| Wednesday | 8 AM-3:30 PM |
| Thursday | 8 AM-3:30 PM |
| Friday | 8 AM-3:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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