Stephanie Utter - State Farm Insurance Agent

4.9 (149)

8060 Turin Rd, Rome, NY 13440
(315) 339-3300
my315agentsteph.com

Claimed
Insurance agency
Auto insurance agency
Home insurance agency
Life insurance agency
Motorcycle insurance agency
Renter's insurance agency

From the business

  • Identifies as women-owned

Service options

  • Online appointments

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Dawn Malek

2024-04

This State Farm office and agent is fantastic. They are up against waiting for the underwriting and service department in corporate America. They did not stop persisting on my request and she got it done. Thank you Stephanie. I have worked for State Farm agents for 30 years. She is one of the best. I just wish she would hire me!!

Courtney Finnerty

2024-03

I called at around 3:20 (they close at 5), to get a quote. Renee took my information and said someone would call me in a few minutes with the quote. By 4:50 no one had called so I called back and spoke to Paige. She said they were a little busy but still planned on getting back to me. She asked if I absolutely needed it that same day. I told her yes, it was very important. She reassured me that they would get back to me even if it was a little after 5. No one called me back. Had I known they weren't going to have time for me, I would've called another agent before everyone closed. I'm very upset by this as I know quotes take less than 10 min.

Kristin Watson

2023-12

Our family couldn’t be happier with everyone at the Agency. Whether it be finding the very best plan for our needs our providing positive experiences community, the staff is always friendly and available. It’s so nice to have the personal attention in office or via phone or email. 100% satisfied!!! Highly recommend

sam villena

2023-12

State Farm has been nothing but very accommodating. They are very responsive and they made me feel important with every transaction. Kudos to Ms. Stephanie Utter and Ms. Jennifer Maxwell.

Chad Murphy

2024-03

Highly recommend!! Stephanie and her staff have assisted me and everyone I've sent to her. Great service and great savings!!

J. Keys

2023-05

I was shocked how much Stephanie Utter saved me by combining my Vehicle with Home Owners insurance. The process was quick & easy. Stephanie and her staff were professional, respectful & knowledgeable. Had a little problem with getting the "Drive Safe & Save" program working, but they figured it out in quick time. Their new location is easy to find, nicely layed out, and handicap accessible. And I was very impressed on how quick someone gets back to you when you've left a message. I highly recommend Stephanie Utter & her State Farm team for your insurance needs.

Dominick Favata

2024-03

Steph and staff are very knowledgeable and provide a great customer experience. Steph and team are also very involved in the community and my girls love when Santa comes to her office! I highly recommend their services!!!

Andrea Lince

2023-05

Stephanie is great! My monthly car insurance payment has lowered significantly since switching to her. I highly recommend Stephanie to anyone looking for good deals on car insurance. She always goes above and beyond for her customers, and her office has excellent customer service. Wish I could give this review a million stars!!

Deborah Pinti

2023-05

Stephanie was amazing and extremely professional in helping me transition over to State Farm insurance. I was able to save quite a bit of money by switching. When I initially called Stephanie, she took my information and called me back within a couple of hours with my new quote. She explained everything to me in easy to understand terms. Thank you Stephanie for such wonderful service!!!

Charles Morat

2023-05

Great office to work with...Very knowledgeable and extremely pleasant staff. Recently sold my home and I only needed auto coverage and they saved me a substantial amount of money. I previously was insured with Liberty Mutual and rarely was able to speak with an actual person. I prefer the one on one interaction that Stephanie's office has.

Keneth Hall

2023-05

If you want fast, reliable, reasonable insurance service: look no further!! This agency is a step above any other that I have ever worked with. Their level of professionalism is unsurpassed. I had multiple policies with all the discounts possible saving thousands compared to what I had before. Stephanie Utter is truly amazing!

Tina Abdoo

2024-03

Stephanie and team go above and beyond. They are responsive and available when you need them. Always polite, helpful, knowledgeable and reliable.

Rebecca Woodside

2022-05

Stephanie has been such a pleasure and so easy to work with! Her pricing was very competitive and our new premiums are significantly less than with our prior company. She takes the legwork out of the process for you and offers exceptional service. I highly recommend her and her agency!

ANANABKLIM

2024-03

The girls here are extremely helpful! I’ve had nothing but amazing experiences here! Recommend this office to anyone!

Kirstin Safin

2023-07

Stephanie saved me so much money , her and her agents went above and beyond with my homeowners also. Fast and efficient too. So glad I switched just wish it had been sooner.

Heather Gualtieri

2022-05

Stephanie is probably the best insurance agent we have ever had the pleasure to do business with! She was able to transfer all of our policies to State Farm with ease and savings! Not to mention, she found life policies for everyone in our household that are affordable & very beneficial! She is extremely knowledgeable, efficient and is always thinking of ways your family can save! I highly recommend Stephanie and State Farm! We are one happy family! ❤️

Mike Badolato

2023-05

Stephanie and her team are great! They're professional, friendly and knowledgeable. Stephanie did a comparison of my current coverages and what she could offer and made it easy to understand. I'd recommend her without reservation!

Crystal Corigliano

2021-05

I’ve been a customer of State Farm with Stephanie as my agent for well over 15 years. Stephanie is the most compassionate, caring insurance agent I know. She is extremely knowledgeable with every type of insurance they offer and she makes certain her customers are confident with the policies they choose. She has always been thorough when explaining to me the benefits of each of the policies I have with her. Stephanie has been helpful to me so many times with my insurance needs. I am truly grateful for her and she is the only insurance agent I recommend.

Carrie Tallarino

2023-05

Stephanie and her team are phenomenal to work with. Stephanie was able to lower our car and homeowners insurance! She and her team made it all so simple and are so pleasant to work with. Don’t hesitate, give them a call!!

Kristen semo

2021-05

Stephanie is the epitome of follow through and provided all details necessary for my needs. She was able to provide me with a breakdown of both my auto and home owners insurance and because she was so thorough, I didn’t walk away with any questions. Stephanie is extremely professional on every level and saved me a good chunk of change with the State Farm rates. I’m beyond grateful for her time and effort. If you haven’t given her a call yet, I highly recommend it, you will not be disappointed.

Ashley Gaines

2021-05

Stephanie is an incredible agent to work with and goes above and beyond to make sure her clients are satisfied! No matter what type of insurance you are looking for, she has the knowledge to guide you in the best direction that suits you and your family. What I most appreciate about Stephanie is that she took her time explaining all the policies and helped me decide on those that would work best for my family. Stephanie made the entire process smooth from beginning to end. I would gladly recommend her to any of my friends, family and colleagues!

Cynthia DelGenio

2023-05

Stephanie and her staff at State Farm are beyond exceptional. I contacted Stephanie for a quote and she was profressional, helpful, and saved me money. I am so happy I switched to State Farm and am extremely happy with the customer service she and her staff provide. I would highly recommend them.

Paul Calicchia

2021-05

Stephanie was informative and knowledgeable while handling our insurance claims. She was very professional and provided us with great customer service. Their rates are second to none. You will find that the entire staff is friendly and and very helpful. I would strongly recommend choosing Stephanie Utter from State Farm all of your insurance needs.

Sabrina Goico

2021-05

We had been with the same insurance company for several years, and became comfortable and complacent. We knew we were paying too much, and intended on getting life insurance, but then life just happened. Thanks to Steph, I have confidently changed to State Farm for my auto and homeowners insurance, as well as obtained new life insurance policies. Not only are we saving money monthly, but we have more policies and more coverage! Stephanie provided fast service,was informative and addressed all of my questions and concerns! Definitely recommend! She won’t disappoint!

Kelly

2023-05

Amazing service all around! Steph is awesome- she always takes the time to listen and help us determine what’s the best selection for our situation. She and her staff are all super knowledgeable and really friendly. We’ll never insure anywhere else. Highly recommend!!!

Melissa Rowland

2022-05

I recently bought a new car, and the day I was supposed to pick it up we had a massive snowstorm. The dealership wasn’t talking to the bank, and being difficult, so I had to call Stephanie’s office and ask them to send me the new insurance cards AGAIN so I could get them to the bank, and the office had no power! The staff at the insurance agency was beyond helpful even though their hands were tied with no power. About 2 hours after I initially called, I got a call back from the office and they said their power was back on and they could send all the paperwork over immediately and that I was their first phone call when the power came back on. Everyone over there is so helpful and SO NICE!!!! Steph has a great agency and I’m so thankful we’re insured through her office!!!!!

Kelley Anderson

2022-05

My husband and I just switched over to Stephanie and her staff for our car insurance. They not only saved us money, but I got a whole other policy (renters insurance!) and we’re still saving between $50-$60 a month! Steph returned my call on New Year’s Eve, while the office was closed, to get things going for me! Outstanding service! I highly recommend!!

Lisa Worth

2023-05

Stephanie has extensive knowledge of insurance and took the time to explain all our options before choosing life insurance policies. She goes above and beyond for her customers and her hometown. Professional, prompt and efficient describe her services! Thank you!

Kendra Green

2021-05

Stephanie is an amazing insurance agent! She is honest and trust worthy about getting the best deals for her clients. I switched car insurances because I was looking for a cheaper alternative and I saved BIG while still keeping great coverage! She is a great resource to have and I highly recommend her to anyone looking for car insurance.

CKT

2022-05

Stephanie was very professional and helpful through the whole process. We switched out Home, Auto and Life with her, got better coverage and saved a ton of money. Stephanie is not only a top shelf local business owner, but a person who loves and supports our local economy.

Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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