AutoZone Auto Parts

4.4 (175)

821 Black River Blvd N, Rome, NY 13440
(315) 336-8440
autozone.com

Claimed
Auto parts store
Car accessories store
Car battery store
Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Joe White

2024-02

Stopped in for mini fuses and brake fluid, employees were glad to help and knew right where to point me for both the things I was looking for, wasn't anything special but did make for a quick in and out stop

Mike Sr (MAC)

2023-12

always have what your looking for, if not, can get it next day, very helpful associates 👍

no shame gamer

2023-05

Jacob is always a great help when I come into the store. he delivers excellent service and makes sure my vehicles needs will be met. I continue to come back to this auto zone time and time again for the help of the friendly staff!

James Swanson

2023-05

This store showed the huge difference between purchasing online or from a big box store, and buying from a locally owned store. The workers answered my questions when I called ahead, helped me find the part when I came in and came out to the car to help me know how to install it. Awesome service, worth the trip and a liile more cost.

Stephon Bell

2023-08

Little girl with red hair have me the middle finger when she thought my back was turned when I was walking out. If you don’t like black people that’s too bad. It’s on camera too. I will be contacting corporate.

Lisa Mosher

2023-08

They had my parts I needed for my car and a part that they could of ordered and been here tomorrow for me..they helped me tremendously and guided me to the right parts without having me buy the more expensive one's...clean, friendly and was a pleasure to talk to and me put...

Roberto Gonzalez

2023-10

My goto. Usually they always have what I'm looking for. Knowledgeable and friendly employees.

Ms. Perfect

2024-01

Staff always willing to help

Scott slattery

2023-05

ordered a part salesperson never sent request for part. i called later that day n found no request was sent for part. they got payment but no part was ordered. had to reorder it and it finally came. not the sharpest tools in the shed.

D N

2023-08

Great experience! Some of the nicest people you will ever meet!

Kevin Boutelle

2022-05

My battery took a dive, unexpectedly, while on my way to Utica. Since I was passing through Rome I called ahead and arranged for a battery to be ready for me. They had it out and provided me with a toolkit that I used to change the battery. The fellow at the counter was extremely helpful and made certain that I was getting the correct battery for my Tundra.

John Brady

2023-08

Not a bad place. Got most everything you need.

R GM

2020-05

Very well organized and clean.Kara was very confident and excited to help. You can instantly tell she is very knowledgeable and has a lot of experience with cars.Very positive experience.

Majin Snorlax

2021-05

Very reliable and very fast. They had this dog with a very unique wheelchair there one day very cool looking and just the most well behaved dog ive ever seen. There is this small guy named Travis who works there and built the chair for the puppy #wastedpotental but he seems to enjoy working there more often then not lol. when I get there he is partnered with this big black haired Hagrid looking guy he is always nice when im in there very quick to find parts and is very helpful. Those two are the only ones I'll buy from when im there. Other guys name is Jake or something but Hagrid best discribes him. Honest opinion/review of my visit take it or leave it calling it like it is.

Brian Gillman

2023-05

They are not bad for low priced parts and they usually can get anything I need

Anita Kuryla

2019-05

I like when I go in there the staff is always friendly and inviting to come in to look their products in the store or any questions that you may have

Shawn Hanrahan

2021-05

Very good place if you need to get car or truck stuff. The guys that work here are pretty good guys. Prices are a little steep, so watch what you get there.

Frath Brightwood

2020-05

Jamie was super helpful. Replaced hard to find wipers and tricky headlight very quickly and professionally. Highly recommend this place!

Michelle Wiggins

2022-05

Very helpful and attentive sales associates. Large selection of inventory and great prices!

Matt Davis

2022-05

Very nice people and are very helpful and somebody with actual knowledge a lot of parts thanks guys for all the help

Adam's garage 101

2020-05

I go here all the time good prices I don't have to wait for someone.As soon as you walk right in there is always someone right there to help you

Christopher Standen

2020-05

Cara is a sweetheart, very fast, and most caring person when it comes to giving advice as well. She deserves a promotion!!!!

Tiffany Gray

2020-05

Their okay, some of the workers are very helpful, some don't know what their doing. A lot of times you get no answer when you call

James Bienvenue

2023-05

Told guy at counter was looking for brake line kit and he said they only had 2 hoses in stock. Seems like people that work at parts stores know nothing about car parts

neo0501

2021-05

Helpful friendly staff. Best AutoZone I've been to in a while. Probably going to blow a lot of money here soon because of the help they gave me today.

Eric C. Maxwell

2021-05

They had everything I needed and the staff helped make sure the new parts were right for my vehicle.

WILLIAM DR Drake

2021-05

Went there with a friend and he couldn't reach the sand paper so I had to get it with a bad knee .seemed none of your staff could help him

Jessica Merry

2020-05

Mostly made of men. Makes the young woman inferior. But is helpful and willing to change your battery and replace your light bulb

Courtney Robinson

2022-05

Friendly, helpful and knowledgeable staff. They figured out why my check engine light was on.

Grizzlieatoms

2020-05

The nice young lady named Cara in the Rome NY store was extremely helpful and took care of me

Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 9 AM-6 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet