Ace Hardware of Rome

Michael J. Barros

2024-05

Was in the area and needed some hardware and of course had to stop by an Ace store. Very friendly staff and good prices. Was helped right away and found what I needed.

Mac C

2024-05

whatever your hardware needs, these guys will always help you out or put you in the right direction, very helpful 👍🏽

Matt Dixon

2024-04

Helpful knowledgeable friendly people that work here. Oh also if you want to find a selection of flowers/shrubs/bushes/trees and seeds then you definitely should come check this place out. Update: if you are looking for Coast of Maine products they carry a large amount of their products. Chris was extremely helpful! Thank you for a great experience!

Carolyn DuChene

2023-10

Always friendly and knowledgeable staff. Yesterday Brody was so patient and helpful with me trying to pick out paint this time and then the correct plumbing supplies for a project etc...BIG shoutout and thankful to him!Always helpful staff and usually can find whatever is needed without having to go to the big box stores

Philip Ogopogo

2024-03

Staff was very helpful and also do many things to look at and wanna buy now...

Mr. Cooper

2023-05

They live up to the title helpful hardware folks. The staff are always friendly and know their stuff. They have an amazing selection of grills and bbqs. They even carry Broasters coffee, which is surprising and a main reason I stop there on my way home from work.

Rhiannon Kaplan

2024-01

Always a great experience. Everyone who works here is amazing, knowledgeable, and friendly. I highly recommend coming here if you need a hardware store.

Ray Chatfield

2024-02

Each and every employee treated me with the upmost respect and were very helpful in assisting me with recent project.

Justin Stuebgen

2024-01

Best Ace I have ever been to. Great selection of items, strong customer service.

Mark Lomery

2023-12

Service, attention, knowledgeable staff. Prices a tad higher than other hardware stores, but you will always walk out with the right part and helpful information on installation if you need it.

Mary

2023-08

I went to buy paint. Fast and friendly service. And competent.. she didn't spill a drop whilst mixing. Easy check out. Nice coupons. And saved my name and paint color in case I needed more.I love Ace hardware. This Rome store has always been great!

thomas black

2024-03

Hard to find products that they don't carry and Expensive

John Jackson

2023-12

Great experience. The staff goes above and beyond to help you unlike the big box stores.

Matt Davis

2023-08

Love ace hardware but love to spend money so don't go in to much I really love the new smoker's and want one but the wife said I have one already employees are great and helpful they greet you as you go in witch I like and it's clean and they always ask if you need help with anything great clean and friendly thanks y'all

Mike Richards

2023-06

They had what I wanted for my Big Green Egg. But when I told them I had a large one, their first question to me was "do you want to buy another?" Come on man! How about "how can I help?" So when I wanted a new ash basket, I went online instead... Customer service is always better than the big sale.

Kerstin Beeg

2023-06

This store has every thing and more. The products are meticulously placed, always inviting - clean. The staff is cordial and extremely helpful. It is a pleasure to shop here. Great quality, great staff.

Donnamae OBrien

2023-12

Very nice store. The employees are great and the store very clean and organized.

Ben Bradley

2023-05

I ordered an item for store pickup here. The cashier found it and put it on a trolley within 10 seconds, all with a super-friendly attitude. There were less than a dozen people in the whole store, so it will be a very low-stress place to buy hardware items from now on.

masterXXdisaster XXv2

2024-03

Relatively small. Employees are very helpful

Christine Purpura

2022-05

This is the best Ace Hardware that I’ve ever been! Hands down. The selection available and quality of products sold here are unmatched. Any time we are in town and need something we know Ace has it and we can find it there. On top of having the best of the best, they have the most friendly, helpful and knowledgeable staff of people. They can answer all of your questions and guide you to making your purchase decisions. They really do go out of there way to ask you if they can help and then personally accommodate you until you have found everything you need. Did I mention they have the best of the best for grilling and smoking too? We visit their seasonings section and leave with armfuls of rubs and sauces you can’t find anywhere else. Their grilling set ups and accessories are top notch. At this Ace you will never be disappointed and always pleasantly surprised by what you find, whether it’s a tool you’ve needed or that perfect gift for someone.

Chris Lorence

2023-09

So nice to go in and have someone actually help youUnlike big box stores. Need one in Utica area.

Duane Stamp

2020-05

Very helpful workers and management.

Heidi Coombs

2022-05

Love this place, they always treat me right!!

marc uvanni

2023-09

Knowledge and helpful staff. You don't have to look for someone to help you. The staff at ACE always asks if you need any help.

Lee Terwilliger

2023-05

Awesome service, Rachel was absolutely awesome!!! She helped me find exactly what I needed to put up a new LED light on my garage, she even looked for stuff on her computer for me!!! Awesome job Rachel!!!! Give her a raise!!!

Robin Barnes

2023-09

Great Place and Customer Service is Excellent!! Thank You, Very Happy Customer!

Philip White

2023-05

You never have to search for someone to help you here like at big box stores. Staff is knowledgeable and helpful. Good to buy from local folks

Mike Sr (MAC)

2023-08

awesome customer serviceAlways willing to help with whatever your project is 👍

Eric C. Maxwell

2022-05

This is a great little hardware store, which seems much bigger on the inside than you'd expect from the parking lot. I went inside to pick up some orange screws (big plastic tent stakes) but ended up going home with some more tools to keep in my car for emergencies. Lots of grilling equipment, lawn care supplies, and fasteners/hardware.

Kasha Holliman

2018-05

This place is GREAT. All the staff is friendly and helpful. We just bought a house and John was wonderful mixing up all of the colors and entering our color choices into the computer incase we needed more paint later. Roger was super helpful helping us load everything in the truck and offered helpful suggestions on making our new house a home. We will definitely be back.