3.8 (4459)
2150 Chili Ave, Rochester, NY 14624
(585) 429-9640
walmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A. L.
2023-05
we come to get a fishing license and we end up buying a lot. Carl in the sporting dept was very helpful and we love his positive attitude. everything is good price. we enjoy shopping here.
Abeer Mustafa
2024-01
UpdateWell kept, well organized šš¼ and staff is helpful too. Once I asked about something, I couldn't find the lady there who helped me find it and was very patient.Today, the isle number of an item didn't match with the app, and I kept on looking in nearby isles till I found it.Old review:Regular walmart. Was a bit too crowded, though. Things are mostly in place, and staff is ok. You don't find the milk and eggs towards the evening sometimes.Overall good well stocked store, and I am able to find good kitchen items there as well as quality hair care products. Things you can't easily find anywhere else like spray starch.They have added more organic vegetables like organic tomatoes you can't easily find, organic cucumber and peppers, etc.
Christian Burger
2023-12
Got tires because I had no choice, I mean right before Xmas. The tires were reasonable, the service was great (maybe a little slow but VERY personable). I have been to garages and left feeling cheated, not here, good value overall and I was able to use Affirm (like a layaway plan where you can get it right away).
Tammy Kokot
2024-01
In trying to get air put in my tires, the Tire & Lube Express center says open until 6:30, yet no one will answer the phone to confirm. In trying to call the store itself ~ again, no one will answer the phone. Iām at ROC w/a low tire notification, and even the supposedly āhere for youā Walmart seems to be on an extended break.Do better, People. I have an hourās drive home and it is 16 degrees outside.
Deborah Gibson
2024-04
The prices are reasonable. However, the store near me has filthy broken carts, there are never enough cashiers especially when half of the self check-out registers are closed/down for service. There aren't any clerks to be found for assistance (except in garden or electronics).I am forced to go to the Walmart on Gates NY because I use public transportation. To go to another Walmart would mean 4 buses and 5 hours of my time.The last time I was at my nearby Walmart the self check-out registers closer to the exit near the bus stop were closed. Consequently I had to double back to find an open register. I missed my bus and had to wait an hour for the next one. This Walmart used to have benches for customers to sit on (indoors and outside) near the exits but removed them years ago.
Tamara Riley (No Ordinary Ordained)
2024-04
Worst ever Pick-Up order experience. I don't typically use this store location, and know I now why. It took 34mins for my order to come out. The first 10 mins I was there, no one's order even came out. I'll continue driving to the other store's for pick-up as even then it takes a shorter time.
Mark D
2024-04
As a truck driver after making delivery to Wegmans and trying just to stop walmart to resupply my food i wasn't allow to park a truck for maybe 1hr at walmart parking. Shame on you and city officials. You want truck drivers to deliver goods for you but you don't want them to buy basic needs.
Andy Sobolew
2019-05
Why would I come back? Employees were nice. Obviously this place is being run by a management team not qualified to manage. It's Management's fault for not ordering product, it's Management's fault that there's not enough employees to do the work needed.
VitaliySvitlana Kondratievy
2023-12
Walmart is a real frauds! Be careful, I made an order, called to a customer service, was assured by a representative, that everything is available , and everything is ok, I can pick up my order. When I came to pick up my order, I found out that order was cancelled!!! The items that I wanted to buy, suddenly went up twice with a price !!! As a result, the birthday present was ruined!!!!!! Called so many times to a customer service and nobody helped me!!! So!!! Everyone be careful, donāt count on Walmart when you need to get something in time and for the price that youāre counting on!!!!
Jordan Butler
2024-05
What you get from every other of the 4716 other Walmart stores. Remember this one has two entrances. The grocery entrance always takes longer.
Meg Vogler
2024-01
Great selection, best prices, helpful staff (yes, really), I love the Walmart+ features, especially Scan & Go. I often have friendly exchanges with other shoppers on Saturday mornings.
rickter 58
2023-12
Good store all in all. Only problem is the deli is so horribly slow, you really don't want to use it if you can avoid. The workers are extremely slow here. Seriously, you can wait a very long time trying to order anything in the deli! But i keep going back again and again because i like the store anyway. Also, i am a careful, picky, experienced shopper and this store seems to consistently please me. Prices competitive, on the lower side than anywhere else. The manager does a good job running it obviously. Have to commend them on how they do a good job making sure that their fruit and produce is top-notch regularly checking for quality and freshness. Even saw one of the employees checking the peaches and plums to ensure nothing getting too soft or old. I thanked the person for this. Its important stores keep close eye on their food, especially prices going up lately. The check-out lines sometimes a little slow, but i do the self-checkout and that significantly speeds things up.
Charlie C
2024-04
Product selection and service are subpar every timeā¦. Even though it is close by recommending taking the trip to another location
raingilio
2024-02
So many manager on the floor and none of them can help out. Been waiting for almost 1 hour on the money service and still no hope and all the managers just pass by and donāt do anything.
Edwin Hodzic (Edy)
2024-01
Walmart doesnāt price match anymore btw. They donāt accept anything electronic return without a receipt. Workers were rude, but typical roch.
Rimad Miza
2024-03
very cozy with good. assortment. I really liked it. Iāve been to many Walmarts. I definitely liked this one.
Jaclyn Ponticello
2024-04
Found everything that I needed and workers were very helpful when I couldn't find something.
Cathy Belair
2019-05
Today I came in here and there were absolutely no carts at either entrance. When I approached an employee, after going outside and getting my own cart, he went to a manager and the manager said they were all in use. I told him no they're in the parking lot. He waved me away. There were 2 women with babies that were waiting for carts. On my way out I walked past 4 cart racks in the parking lot with carts in them, the only problem was the employees would've had to walk to get them because they weren't right next to the building. Very bad form Wal-Mart!
Maka Musa
2024-04
I come here every now and then to buy my essentials. I try not to get more than four items, though. Things have gotten very expensive.
Rae Rae
2024-03
A lot of things they had was ran through and lots where expired and 1 day from expiring nd they are still selling it( meats &Dairy) 𤢠It was a mess very dirty and unsanitary
Ed Starowicz
2023-11
Supercenter was very efficient but busy. I had a gift card in my phone and they were unable to scan phones anymore. Otherwise Walmart is my go to store. I love it especially for online orders that are delivered.
Chaundria D. Brown
2024-02
There's a great manager named Charles at this location that goes above and beyond for their customers.
Karen Balch
2023-11
A lot of people checking out with very few registers were open.I put all the blame on management since it is pretty common knowledge that it gets very busy there the 3rd of every month.
Samuel Cira
2023-12
Getting there early makes day a lot better, still hate not any express cash registers.
Marie Gunkel
2023-09
Our cashier went above and beyond to make our transaction as simple as possible. We were at my Brothers choice location in gates Chili. Even the cosumers were great. Thank you for all your assistance. Wish I would of remmbered her name. You need more people like her working for your company!!!
Ameer Adram (Ghost Rider)
2024-03
Always love sklhopping at Walmart. Very friendly there too
Vini Falciano
2023-07
It's a SprallMart; what can I say ... other than: go during off hours to make your parking and shopping experience easier.
Ruth fargas-jackson
2024-04
Yesterday will be last visit there..A fight broke out and the crowd push in to see...I left my cart and left
Lydia Cerna
2024-01
So far things are going good and the experience has been great.
luther knight
2024-02
I go to the one that has great customer service and chilli one does. I work for one in back in 1997 and customer service was a must.
| Monday | 6āÆAM-11āÆPM |
|---|---|
| Tuesday | 6āÆAM-11āÆPM |
| Wednesday | 6āÆAM-11āÆPM |
| Thursday | 6āÆAM-11āÆPM |
| Friday | 6āÆAM-11āÆPM |
| Saturday | 6āÆAM-11āÆPM |
| Sunday | 6āÆAM-11āÆPM |
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