Sportsman's Warehouse

4.2 (1247)

1200 Miracle Mile Dr, Rochester, NY 14623
(585) 456-1964
stores.sportsmans.com

Claimed
Outdoor sports store
Ammunition supplier
Hunting and fishing store
Sporting goods store

From the business

  • Identifies as veteran-owned

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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J Hunt

2023-10

Very impressed with this store. This is where you need to be for all your camping, hunting, and outdoorsy activities. The inventory is endless. The clothes are good quality and the prices are very fair. Another good thing about this store is the customer service. They were all very helpful and they didn’t have a attitude, when I ask questions about different items.

Tim Fuest

2024-03

This place is a great experience. The amount of taxidermy there is amazing. When boys were younger, they loved coming here to see the different animals. I like this place for the wide selection they have. From hunting to fishing to camping to hiking. They have it all! Though you may find prices cheaper in other places, I feel they are reasonable. That staff is what makes this place. They are susally understaffed. However, if you have time to meet with one, they are very knowledgeable and helpful. I can imagine how hard it would be to staff enough people so this isn't a slam against the management, just my observation. Overall a very nice place!

Lucas Gleber

2024-04

I do not recommend. There are better places to go for ammo. I've been here twice and the first time wasn't great but okay. The second time was awful. It took over well an hour to buy ammo. Only 2 employees working and one of them was rude when I had a question. Again, better places to go for ammo or outdoor needs.

Conor Driscoll

2024-04

Had one of the worst experiences buying a gun. Employee leaned on my new gun with his elbow for a minute I proceed to kindly ask him not to do that. When Eric from their Rochester store started making fun of me to other employees literally feet away from me. I’ll never shop here again, these employees working the gun counter are terrible people.

Matthew Encao

2024-03

In general I like the store. They are alittle pricy. I went to purchase a rifle they told me I had to order it online b.c they wouldn't order me one threw the store. I asked if they price matched, they said yes and I inquired about a few different ones I saw online. They insured me they would match 2 of those. When arriving to pick up the rifle they no longer price matched the stores they said they price matched. After showing about 8 different stores that were cheeper we got nowhere. Don't trust them when they say they price match and I was told if I didn't like it to shop somewhere else.

Ethan Hale

2024-03

They don’t know jack about guns in the firearms department. Rude,slow, constantly messing up paper work everytime I buy a firearm. Giving people the wrong information. It’s just a weird uncomfortable feeling everytime I buy a firearm. They have good prices compared to other places but that’s it.

Jack Forrest

2024-04

Takes a little while to buy ammo with all the background checks, and if there's a line, but a huge selection to choose from. Staff are friendly and easy to talk to.

Zack Church

2023-12

It takes forever to get any sort of assistance buying ammunition. Took a number and waiting 25 minutes just for the number on their display to not change. I understand theres new rules with background checks but the bottom line is there were not enough staff to operate the way they have it set up. I finally said forget it and went to the front of the store with the rest and not the ammunition I originally came there for. While checking out I asked to buy a DMP for my zone because there where some available. The response I got was "I'll need to check out everyone in line behind you before I can sell you one". Its not hard to handle that and with only one employee at the front of the store the line was only going to get longer. Largely due to staffing issues this once convenient store has now turned into a massive waste of time.

Ed Maloney

2024-01

Very knowledgeable on law requirements pertaining to all types of weapons. Better answers than you get from the state as to planning and protective weapon requirements. 100 percent confidence in their professional ability and insight.

Stanley britton

2024-01

I was looking for a splitting axe for my son and they didn't have one. But I did buy a camp chef grill that was on sale. Good deal

Steve

2024-04

If you don't mind waiting 20 plus minutes for assistance evertime you go in, it's the place for you. Don't expect a call back like you're told because you will need to keep calling them for status.

Keith Willis

2024-02

Great store. It's even better when it gets out of NY with all the laws that do not stop anything but cost everyone.

Dan I

2024-03

Great selection with their giant inventory. Prices are a bit high but look for sales in their flyers.

Chef Don Antinore

2023-05

Fantastic finds for cooking out of doors. My new go to place for this kind of stuff.

Alfredo Castillo

2023-05

I am getting ready for family camping. Over here, you can find all accessories.

Susan Hart

2024-01

Good variety of items. Can have long wait times for service in departments.

Colin Banfield

2024-02

Super good quality one of my favorite places to go for hunting and fishing

Andrew Schneider

2024-01

Went to buy a muzzle loader and the guy selling us the gun didn't have much input on it but worked out

Hafizur Rahman

2023-07

I love this location. I bought a Mossberg 88 online here from the advice I received from the employees. This location always welcomes me and asks if I need help. They always try to help me however they can. I really appreciate great customer service. I wish everyone would treat there customers with respect

Richard Puccio

2023-10

Very disorganized...Helping customers leaves a lot to be desired.As I have read some of the reviews...And the establishment is telling the customer that they might be better off purchasing online ‼️If that is your solution why don't you just close the freaking store.Thanks for NOTHING‼️

Ben C

2023-11

They do have a decent selection of products but definitely on the expensive side. Staff is helpful and knowledgeable about what you are shopping for.

Jose Ferrao

2018-05

Very large store ,find everything for outdoor sports and ammo. Great service , friendly and beautiful outdoor animals displey in the store

Ray Rivera

2024-01

Staff didn't know what they were doing. Not organized and took forever.

James Chambers

2023-06

Levon was quite rude today. That's unlike his character since every other time we've had encounters, he seemed very friendly and helpful. I will give him the benefit of the doubt in saying he was in a bad mood. But if I ever get treated again in a similar fashion, he will be reported to the store manager and to corporate. 5/21/23

Julius Smith

2023-10

I don't think it's anything they did, I shoot in pistol competition im licensed in 4 different states anywhere I go to purchase a pistol it's a easy flow but for some reason everytime I purchase one from them I get denied and have to go through the whole challenge system, I heard complaints from other buyers also, so I will no longer be spending my money there especially with these new n.y. state laws coming

Carolyn Austin

2023-05

Decided to stop here to see if there were any sales. Good choice. Got a pair of winter slippers and six pairs of winter socks for just over $20. Bargain today. Even though we are ready for spring, some good buys on winter clothing.

Kevin Brongo

2023-05

Left a review on here in early December about 3 instances of being treated horribly at their store. 3 times, I went in and was called dude. They refused to help with a Paypal return which the store accepts. I'd ask for help and people would walk the other way. They left a response to my last review asking me to call them or contact customer service via email. I contacted customer service in mid December via email, and still have not heard anything back from them, and it's now February. I tried so hard to like this place, because it's the last brick and mortar store in my area that I can physically go in and buy items. Wish I could post the video I had of the interaction on here, of the last time I went in. Paying my card off in full this week and cutting it up, just for the sole fact that they told me to contact customer service and when I did...crickets.

Veronica Telaro

2023-05

My husband and his 80 year old friend felt extremely uncomfortable and unwelcome today. They were followed constantly by security and treated like shoplifting teenagers. Both men shop there often and are very disappointed with their treatment. Also instead of giving change for 35 cents on the gift card a balance remains. Really? 35 cents! No wonder the place was empty!!! If no star was available I would pick that.

Chris Vitale

2023-12

Fire arms and ammo department is amazingly slow and has absolutely no urgency to help.

E S

2023-09

I miss the Points Program F&S had. You could get really good deals. The rewards program here is terrible. Otherwise, Great store with great staff! They have lots of ammo and reloading components but they also have the weirdest caliber selections. 7.62x39 is pretty common but the don't have any yet they have 7x57, 38 super and 50bmg. 7.62x39 is arguably more popular than any of those three. They also don't carry .311/303 reloading bullets.

Opening Hours

Monday 9 AM-8 PM
Tuesday 9 AM-8 PM
Wednesday 9 AM-8 PM
Thursday 9 AM-8 PM
Friday 9 AM-8 PM
Saturday 9 AM-8 PM
Sunday 10 AM-6 PM

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