4.4 (45)
300 Hylan Dr, Rochester, NY 14623
(585) 273-0150
stores.petco.com
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Amanda Porter
2024-05
They did such a good job grooming my long haired mini dachshund! She looks so cute after being long overdue for a cut. Will definitely be a repeat customer.
Amanda Colosimo
2024-05
The last two times I have scheduled grooming here, the company has canceled and not bothered to tell me. The first time, I learned that their groomer who handled large dogs was no longer available. Today, I went in and learned that the groomer that I had confirmed an appointment with three different times was in Buffalo for the day learning to style hair. This is absolutely unacceptable.
Bonny Mayer
2024-04
The experience was terrific. Dog looks great.. good connection to groomer. Ralphie is a reactive dog but he was fine leave us and his hair and nails look terrific
Paulina Waite
2024-02
Nick did great! We’ve been here a few times and this is the first time my dogs nails were cut and buffed right. Usually they are jagged and I have to try to file them myself.
Shakira M
2023-05
Normally when we bring our pet they take care of him well even with Matte and all he’s been there previously at least 5 times. This time around we had a groomer named Samantha P she seen our dog previous into booking the appnt and said she can be his groomer and scheduled the appnt and now the appnt date comes around she made it an issue saying he was too matted knowing the schedule is hard to book I believe because the appnt was a 5pm she just didn’t want to do the grooming.. I was upset I left work early just to make it the appnt just for Samantha to deny! Very disappointed
Marykay Brown
2023-08
Dominique is a wonderful groomer and I felt really bad for her being alone to groom, answer the phone and check in and check out clients. She was so efficient and friendly under such pressure. I hope you reward her for outstanding performance and value her as a leader in your company.
Jorma Schlack
2021-05
Dominique was awesome! dropped off Cleo at 805 and I was picking her back up 30 min later, all clean smelling like a blueberry, nails but and buffed and teeth shiny. Every time I have been before the wait was always over an hour. I will request Dominique all the time
Jim Morrison
2021-05
We found Petco to be very friendly and kind to our little dog. We use to go to another big chain store and they were always to busy and it was total chaos. We felt sorry for the other dogs at that store. Now we feel like we have found a nice quite home to have our dog taken care of. Thank you so much for your service.
Lucia Heffernan
2023-10
The groomer was friendly, efficient and treated my dog like her own.
Sara Taylor
2020-05
The groomer was very knowledgeable, talked through everything very clearly (and went above and beyond to share knowledge from when she was a vet tech). She was very efficient with my girl who HATES nail trims! After struggling to find places in Rochester to bring my girl, this is our new spot!
Sue Skidmore
2021-05
I’ve always had good grooming with my dogs at Petco. The only thing I would recommend is that when they clip the nails that they also use a quick file on them. But his nails were clipped but still very sharp and scratched easily.
Melissa Scott
2021-05
The team was at the front desk and ready to go when I arrived with Osa. They asked a few questions about Osa and were very friendly. I think this was the best cut Osa has had! They did a great job!
sheila watkins
2022-05
Nice work, but the stylist needed to cut all areas as requested, not sure if nails were trimmed or if dog was expressed as part of grooming costs, need explanations.
Emily Howe
2020-05
They made my maltese look like edward scissor hands.. cuts on his belly, chopped hair long in spots short in spots. I literally coukd have done a better job at home. Left knots and clumps all over. Id NEVER recommend this service
Bobby Donovan
2020-05
I took my puppy in to get nails done. The groomer had very little experience with bigger dogs. She tried for 2 mins than gave up. My advice bring your dog to someone who knows what they are doing. It was a total waste of time going.
Carol Mastowski
2021-05
Everyone was very friendly and professional. My dog is 14 and is now blind and they made him very comfortable and relaxed. The cut is perfect.
Mikayla Yosemite
2021-05
Groomer was great and very patient with my nervous pup. Great price for everything that was included. They even gave us a 20% off coupon to use.
Deb Dinehart
2021-05
Hayley was fantastic! Her grooming ability and knowledge was super. My 16 year old dog was perfectly groomed. 😁
Creacy Coleman
2021-05
I have always been extremely pleased with the services at Petco! Amanda is truly amazing! Thank you, and keep up the outstanding job that you do, Amanda!!!
Renita Green
2021-05
First time cut for my fur baby she will be 2 in May the groomers did an excellent job plus my fur baby let her I will continue to bring her back to be groomed
Patrick Trevor
2021-05
Amanda and staff are just AWSOME with my dog Kelsey. They understand her and treat her like she was their own..
Rachel
2020-05
She came in pretty matted and I know how difficult she can be but they did a great job she is very happy!
Karen Dickson
2021-05
They are courteous and kind and text me updates on how she is doing. That alone would keep me going there as I get nervous when my dog isn’t with me.
Ramneesh Prabhakar
2021-05
My both Buddies Benji and Scidian told me those girls was very very nice made us Handsome 🤩 .
Cornelia Bullock
2021-05
Friendly Courteous and My Dog Looked Amazing! The Pink Boe Tie given was a nice gesture
john tomkinson
2023-10
very pleasant dog enjoyed it as well
Anita Butera
2021-05
She was very nice and professional and knew how to handle the dog
Cheryl Junot
2022-05
I love taking my dog Trinity she's very comfortable with these young ladies
Linda Boyle
2021-05
Excellent service. Took great care of my dogs.
Aaron Kelley
2020-05
I Titus loves going there and they always do a great job
| Monday | 12 AM-6 PM |
|---|---|
| Tuesday | 12 AM-6 PM |
| Wednesday | 12 AM-6 PM |
| Thursday | 12 AM-6 PM |
| Friday | 12 AM-6 PM |
| Saturday | 12 AM-6 PM |
| Sunday | 12 AM-6 PM |
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