4.6 (316)
3177 Latta Rd Suite 1, Rochester, NY 14612
(585) 225-2382
petsuppliesplus.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sandra Dailor
2024-04
This location has the kindest employees. They are always willing to assist customer and do it with a smile. They only thing I would suggest is that they clean/deodorize the shampoo area after every use. Other than that, I can't complain. I know that Calvin & Hobbes love that bully sticks are always in stock.
christe mammarello
2024-02
I really miss when they were petsaver, I don't like the corporate experience. Prices went up, and quality went down. Some employees still know what they are talking about when it comes to taking care of animals but not all of them.
Tina
2023-05
Bring your puppy or dog in for some tasty treats that look amazing. I highly recommend it. This store has everything you could possibly need to keep your any type of pet/fur-kid you have. The people that work there are very friendly and helpful. First time in this store. I did see some cure Valentine's Day stuff that your pet may like too.
Amy S
2023-08
I do the delivery service and it is great! Same day delivery most days. They call you if they don't have the item and offer substitutes. Always a friendly note and sometimes a little surprise for cat and dog! Great service and cheaper prices than Petco.
Analiza Gerber
2023-05
I am happy to get my fur baby’s name tag at Pet Supplies on Long Pond and Latta Road. It’s affordable, nicely engraved and it’s fast service. The store staff were very helpful and very nice. Easy to find a parking space. The store is also clean and lots of options to buy for your pets. Highly recommend!
Jared Rogalski
2024-03
Great place! And super convenient for baths! Always clean and everyone is always helpful.
Sofia Valleri
2024-01
I love both Greece and Chili which is my store. Employees are always friendly and very knowledgeable because they love animals.
Melissa Joy
2024-03
This is a great pet store with everything you could possibly need. Coupons in the mail.
Madison R. Willis
2023-08
best pet store in greece by far! given the location the store is a bit smaller but that doesn’t compromise their product selection or quality! they have great deals 24/7 and an amazing and helpful staff! the nail bar & self serve dog wash are super convenient as well!
Heather
2023-05
Wow they actually have the products in stock that I struggle to find at pretty much every store. Also, the staff is great and super helpful. I'll be back.. but you shouldn't go so I can always get the cat food I need!!
Jessica Williams
2023-05
This is the best customer service I have had at a pet store in a LONG time. The ladies working this morning advocated for me and my dog, they were extremely helpful and friendly, and I personally watched them handle an unreasonable (downright rude) customer with absolute grace. It was an awesome experience for me and my young Australian Shepherd.
Sue Mclean
2023-05
The Latta Road store is always so accommodating. Everyone is friendly and knowledgeable. Love the curbside pickup. If you join the rewards club they offer great discounts.
Jillena Hand
2020-05
The staff is always so welcoming even with our noisy crazy dog! So nice to be able to have "family time" bathing Rooster.
Suzanne Stavalone
2021-05
I had some questions about switching dog food and the worker was very knowledgeable about the products and very helpful. The workers were busy stocking the shelves and I needed a product which they were stocking so they moved away so I could have some time to browse and make my choices. I thought that was extremely thoughtful. Instead of just making me quickly choose something they allowed me to have some time to pick out a few extra things. I really enjoyed shopping at this store and I will do it again sooner than my last visit. Thank you
Justin Grant
2023-08
because of the size, you can't find everything you want here if you have less common pets, but it's a convenient location and most things for standard pets are definitely here
Carlos Flexer
2023-05
Fantastic customer experience. Every member of the team is knowledgeable and ready to help if needed. They make you feel at ease while shopping. On a scale of 1 - 10 they are a 20!!!!
Gail Carmichael
2024-04
They had what I wanted And it was on sale!
Darkk Elff
2022-05
Best pet store in Greece, hands down.I only get things for my German Shepherd from them. Lots of coupons and discounts. They actually cares about their customers. You don’t always have to buy things from Amazon. And their prices for things are way more affordable than Amazon too. I am just glad that we have this store in this neighborhood. And I definitely support local stores like this one.
Larina Vonburen
2021-05
This is my favorite pet store to visit the prices are amazing and the people that work there are extremely friendly and helpful! My dog is ify with people and they are amazing with her. Paige makes a huge impression every trip she's great.
Cassie White
2022-05
I want to say the staff was EXTREMELY helpful and so friendly! My regular store has been out of my dogs food and so I called this l’oca on Latta rd . They put my order to the side for me and due to being disabled they also carried it to my car and loaded it up two 30llb bags of dog food !! So nice and so appreciate that they went above and beyond! I highly recommend shopping here
Audrey Seybold
2019-05
For years I've been very loyal to another pet store in my area, so while I stopped in when Pet Supplies Plus opened near me, I never went back. That changed recently after a trip out of town resulted in my coming home with a small bag of a new brand of dog food that I wanted to be sure I could find locally. It was just more convenient to stop into Pet Supplies Plus near my home than drive to my long time pet store. I quickly found the brand I'd bought, purchased a bag, and headed home. It wasn't until I looked at what I had at home and what is just bought that I realized they were different. I thought uh oh I'm going to have trouble returning this. Nope no problem. be But even better than that, before I could ask, they offered that they didn't carry the exact item I wanted, but they could order it for me. I picked out the size bag I needed, I got a call to confirm they were ordering the right item, and it came in on the day they'd promised. They've even offered to stock it for me if I want it on an ongoing basis. REALLY APPRECIATE the AWESOME, and increasingly rare, customer service. Way to go Pet Supplies Plus!
Ian Scheil
2022-05
I love this store. They have fantastic prices and a very helpful staff that actually has knowledge. The people here take great pride in their place of work and make doing business together a real pleasure. I definitely recommend this place and get the store card. It saves you tons!
Jennifer Hull
2023-05
I’ve gone to two different stores (Latta and Fetzner) for Pet Supplies Plus in the last 3 months and the staff is always kind, knowledgeable, and helpful. I never knew what a great little pet store this (these) are!
Lois Cariola
2023-05
Great deals and specials on pet foods! The employees know me & the products I buy and let me know when they will be going on sale again! Help getting stuff to my car is a winner! Competitive pricing means I'll never pay more here than anywhere else! Love them!
Robert Holland
2021-05
Great pet supply store with a wide selection of quality dog and cat foods, toys and accessories. The staff are helpful, friendly and knowledgeable about the products they carry. Store is pet friendly as long as your doggo is on a leash. Highly recommend this store!
Denovan Tomas
2021-05
Good store, decent selection despite limited space. Friendly, personable staff......ALWAYS running out of the blood worms I need for my fish tanks though, woulda been 4* but it really is a pain.
Chris Mumpton
2019-05
Great place to get low prices on pet food, toys, beds, pet medicine, etc. They also have options for price matching. Look on chewy for good prices and they will match in store. Staff are very friendly at the Greece location and the Rochester location.
CJ Pilon
2023-05
I love the franchise but the groomer at this location was unbelievably rude to my girlfriend. We will be going elsewhere for future services.
Tammy Englert
2020-05
We had to go back to be shown how to put the new harness on my small dog. The clerk was more than helpful! I would definitely recommend their store to other pet owners.
George Lama
2019-05
Great per supply store, with lots of options. Prices are pretty good and they often have sales and coupons available. Greece location is always clean but and organized.
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-6 PM |
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