Park Ave. Pets on Monroe

Bezoar

2023-12

Met Lisa at my place of work. Only fair I go to hers! I love finding small local shops where the service is stellar. I got to spend 20 minutes in back bathing my massive great dane (Oh how much I love using someone else facilities!!) The groomer was charming and I am now doubtful I will ever trim my own dog's nails. Long live local owned businesses. I have a new favorite. PS (bonus points to anyone who identifies the meaning of my on line name, two points if you know the language, and three points if you can name where I was when I learned the word) (not from Harry Potter, though the word does appear there)

Cohen Sprague

2024-02

They are absolutely incredible here! Super friendly and caring with our animals. It's also incredibly nice to support local and not have it be super expensive. All around can't be beat in the area for quality and care!

Jordan Cimilluca

2023-05

Park Ave Pets is the best! They are so accommodating, and most importantly treat my dog like gold. She never leaves stressed and is always perfectly groomed (this time by the amazing Dylan). They have an awesome selection of treats, toys, and any other accessories you may need for dogs, cats, and all other pets. They also offer walk-in nail trims!

Susann Scharnakau

2020-05

I love park Ave Pets they do awsome grooming here. They are pleasant and always happy to see the pets come in. I have taken mine there several times and have never been disappointed. I wish I could give more than five stars they are well worth it so happy with them.You can really see the difference I put the before and after pics.

Ola Kraszpulska

2023-11

I've been getting Gorgonzola's nails trimmed here for 2 years (English bulldog). It's fast, she doesn't mind it and gets treats after. Last time we left, she was pulling me to the door to go back inside 😂

Jack Best

2022-05

Had our dog, Bailey, neutered in the morning, wanted a post-op collar to replace any lampshade provided by the vet. Excellent phone help by Archer. Drove to the store that same afternoon and met Lisa the owner. She custom-fitted a Kong Cloud collar...great personal service. Bailey agreed.

Abbie Marton

2024-02

My favorite local pet shop. The owner is so kind and helpful. They go the extra mile for their customers.

Sarah Lew

2020-05

Great selection of items, dog grooming, & awesome staff.I take my golden to get groomed here and she looks show perfect every time. You can tell the groomer care very much about their furry clients. My dog is happy to go here & is never freaked out like another place I had taken her too.The owner Lisa, is beyond sweet. Her "cat assistant" who is always lounging on the counter is a welcome sight.The store is packed with any type of pet product you could think of. Most items are high quality and on the natural side in regards to food, treats etc. I highly recommend spoiling your pet with the lovely cookies they have that are hand made.

Mina Kessler

2023-05

Rufus needed a nail trim, and Lisa at Park Ave Pets was able to take a walk in! She was so good and patient with him, and he hates getting his nails cut. Thank you Lisa, and thank you Park Ave Pets! We will be back 💕

Tanya Zwahlen

2023-05

Stopped in for a nail trim yesterday with an anxious pup and the staff took such good care of us. Dylan got the job done quickly and calmly. The owner, Lisa, taught me how to keep my dog calm by giving her a bear hug. It was a 10/10 experience and I am going to transfer all my pet care product purchases and services to this store.

Melissa Dodson

2023-05

I brought my rabbit there this morning to get his nails trimmed and the technician who trimmed his nails was fantastic and it only took 10 minutes and the price was very reasonable and my rabbit wasn't traumatized afterwards he stayed still and let her trim his nails. I highly recommend them if you're looking for someone to do this, the staff was really nice and the technician knew how to handle my rabbit which is really important to me and I was present while she was doing it. Great job to the technician with the multicolored hair! Sorry I didn't get her name.

Samantha Oster

2022-05

super cute little pet store, and they do walk in nail trims and self serve baths. They have everything you could possibly need for your pets, and they always have a treat for my fur buddy. Normally, our dog is rambunctious in the larger stores, but she seems totally at ease here, even if other dogs are around. Will definitely be coming here more now.

katherine mattice

2023-05

Only likes certain dog breeds.Very expensive, i was super loyal here for years. Turns out, i'm more loyal to my family.This review is a few years old. I just added the family part the other day.My boxer pitt rescue was not welcome at your store. I know what store im talking about. Sad you would try to put it on another business.

Monica Finger

2022-05

I really like this business! Helpful and sweet employees and fairly good selection. I would have a few recommendations such as, to give their guinea pigs more hay and more hides and to stop selling small critter cages that are too small for the critters! Only a friendly suggestion! Otherwise best pet shop within a reasonable drive.

Caitlin Legros

2021-05

Love this local shop. We bring our dog here for nail trims and they can always fit us in and do a great job. Just added a fish to our house too and they were very helpful. Friendly, responsive staff and the friendliest cat of all time who lounges on the desk.

Michael Reiss

2023-05

The best pet store in Rochester. And 100% completely independent. Broad selection and a lot of great stuff for a wide variety of pets. A really excellent staff, so it's easy to choose Park Ave Pets...

Diana Villa

2022-05

Loved that it was a small private shop! In my experience they usually don't have much so it was a good option for feeder fish... They had sooo much stuff to my surprise, I walked out of there not only with feeder fish... But dog clothes, cat goodies, bird stuff, new fish for my community tank, and my daughter wanted a betta fish, and they were in SUCH GOOD CONDITION compared to chain pet stores! 10/10 recommend stopping in!

Lisa Mattia

2019-05

This is an awesome (privately owned, I assume) establishment! The woman who owns/runs this store is clearly knowledgeable about all aspects pets, and is very helpful. Her knowledge and excellent customer service is also extended to her employees. I have a freshwater fish tank, and I would recommend buying live fish from this pet store over Pet Supplies Plus. (EVERY FISH I HAVE BOUGHT FROM PET SUPPLIES HAS DIED!) I am glad to spend my money here.

Amy Rigney LaBella

2024-03

Always a pleasant experience . Lovely store and staff

Jon Bray

2017-05

I can't say enough positive things about this establishment. Lisa and the rest of the crew are not only knowledgeable but truly love animals, their owners, and most importantly, our community. Each time I go in to buy a product she has helped make sure it's a good fit for my dog and our activities, and would rather lose a sale than send me home with something I won't end up liking. The selection of food, toys, and treats are nothing short of the finest quality. Competitively priced compared to chains like Country Max and online retailers, plus I know that my money spent at Park Ave Pets is going to a company that is in this business for all the right reasons. And the self grooming stations are always clean and well stocked, and never once have I felt rushed. Keep up the good work!

Ella Pizarro

2023-10

Owner likes to pick random customers to scream her strange belief system at. Wouldn’t recommend going here unless you enjoy degradation.

Victoria Bogatyreva

2018-05

The store is welcoming, always has a variety of healthy treats and other essentials. The owner is extremely helpful with questions and is also very involved in the community.In the back of the store there is a grooming area, where you can have someone else groom your pet for you, or you can do it yourself at one of the stations for $15! It's an extremely convenient feature because all of the tools are available for use.

Edith Gayle

2021-05

My husbsnd and I visited Park Ave. Pets for the first time today. My 2 month old English Bulldog needed his nails trimmed. I have only had him for one week and was a little apprehensive. Upon arrival, the staff were very friendly and knowledgeable and addressed all of my concerns. There is a wide variety of merchandise to chose from and we will definitely be returning to Park Ave Pets for Rexs' supplies. I am happy to support a local business where it it obvious that there is a genuine love for what they do!😃Thanks again,Edith & Rex

Julie Schnepf

2017-05

Shop local at this awesome pet store! Lisa carries high quality pet products. I buy my dog food here and the pricing is very competitive with the online outlets. Plus you are contributing to the local economy by supporting a small business.

Susann Scharnakau

2021-05

I get my baby groomed here and omg great people makes me smile and so happy to have them

Lydia Arthur

2022-05

Very friendly staff. We brought our dogs here for baths and the owner was so kind to us even though our dogs are crazy. The staff also helped us pick out the right things to take care of our carnival gold fish.... The gold fish died a week later. RIP Squid

Chantal L

2019-05

As I read on the website, Lisa is amazing. I called her at closing one night and found our new fluffy hamster. The left day we picked her up. We named her, Karma. She's perfect and sweet just as Lisa said. We will be new repeat customers for life!!!! Go to her for everything. Lisa is great.

Sandra Carstairs

2019-05

Absolutely lovse my groomer Casie our dogs love her and finally love spa day. reasonable pricing. quiet gentle salon within Park Ave Pets. Followed pet store from park ave and so much better than a big box store. Stop in

NEALW2010

2016-05

Park Ave Pets is the best! Great service never have to wait to be attended too Lisa is the greatest! glad to have an amazing neighborhood pet shop. I highly recommend Park Ave Pets I get all my Dog food, dog treats, fish, and aquarium accessories from her if you want quality Park Ave Pets is where to go

Robert Buckert

2021-05

Awesome local small business that carries surprising variety and quality of items in store. Many small mammals, birds, and a variety of tropical fish for sale at all times. All supplies for classic pets like dogs and cats are available all the way up to chicken feed and aquarium air pumps. Stop in for any of your pet-related needs!