Family Dollar

3.8 (170)

836 N Goodman St, Rochester, NY 14609
(585) 613-0990
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Luis Hernandez

2023-09

Need to training better the Spanish lady manager she don’t know how to deal with the costumers she is so rude with the clients and workers

Davon Goins

2021-05

The family dollar in goodman plaza is horrible the people that works up there are lazy all the spanish people that works there dont do anything but walk around the store doesn't help any customers with anything in the store dont speak or understand English and even dont know where the products in the store are or what your talking about then they have the only black kid in working in the store at the register by himself while they stand on the said laughing and talking within each other

Ms Ginny

2023-05

Best Family Dollar I’ve been to so far. Staff is extremely nice and store is spacious and clean. Prices are VERY reasonable!

Ze'Miyah “yaya”

2022-05

De’Dra was her name I think . New and so nice im so sorry u had to experience the rude ness off my family member can the manager please tell her I’m so sorry

My Life

2018-05

Terrible service and dirty store. I went there a few months back about 10 min before closing time and they would not serve me. They had the doors locked with customers still inside. I would recommend any other family dollar except this location.

Islam Moslemism

2018-05

Wilbur works with you . The supervisor that we all know doesn't mind working . Very helpful . Sometimes lines may be backed up but the service is pretty damn great

Mark S Hammond

2019-05

Trash in the aisles, fire Department needs to enforce code violations. Rude management, making comments about customers, about staff, and about how badass they are in life. This location needs help!

Ben Shur

2019-05

Great store, has the necessities! Prices are reasonable. Could use more frozen food. Friendly staff and a decent selection.

Cynthia Parson

2018-05

I used a bogo coupon plus a $5.00 off a $25.00 purchase . My original order was $33 and change ,after discounts $25.17 . Hint l only brought what l had on list (planned).I'm not a coupon queen , and I had a good shopping trip .

GaLaXy QuEeN

2021-05

They do not answer there phone but had good quality items and there never that busy to not answer the phones so I suggest to either phone pick up the phone or hire more workers

Rene Freeman

2021-05

The new staff is friendlier. The store is better organized and they finally are getting more merchandise!!

Raymond Newport

2018-05

The workers are extremely friendly and helpful. We laugh and tell jokes and talk about how each other is doing

Giselle Figueroa

2022-05

Thank you for your service in Family Dollar the person that help me did a great job

John Carter

2022-05

They have remodeled the store and have new management and it is GREAT

Greer Joshua

2022-05

Wonderful customer service the location looks wonderful in clean

Barb Smith

2018-05

Disappointing.it will be closing soon. Used to. Love getting odds and ends here for super cheap

Prophet Daphne Perry-Harrington

2021-05

Dirty, boxes everywhere, no one said 'hello' to me cashier looked like he didn't even work there.

Stephanie Mein

2022-05

Don't have a lot of stuff assuming hard to get deliverys

Claudene Dixon-Banks

2020-05

Nice selection of products but need more cashiers

Tony B

2018-05

The female associate with the blue hair should never have a position involving customer service!

Christopher Nuciola

2022-05

Good customer service and good merchandise with good people 😄👍

Kayshawn Ingram

2022-05

I like how they got stuff that we want for dinner & breakfast

Senetha Battle

2018-05

Good for low income one of my go to places.

Moammar Saeed

2023-05

Best manager in a long time

Marilis Ortiz

2018-05

Long lines. Most of the time only one cashier. Only one employee speaks spanish.

David Seigler

2017-05

Always a smile and a hello when you walk in. But they need more cashiers.

Phi1lipO94

2018-05

The only problem is the location (very ghetto) and long lines almost always.

Scott Winkler

2023-05

Closest real store I have to my address

Cheri . C

2022-05

Good for quick trip and cheap

Dana Brown

2022-05

Excellent management and customer service!

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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