3.8 (170)
836 N Goodman St, Rochester, NY 14609
(585) 613-0990
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Luis Hernandez
2023-09
Need to training better the Spanish lady manager she don’t know how to deal with the costumers she is so rude with the clients and workers
Davon Goins
2021-05
The family dollar in goodman plaza is horrible the people that works up there are lazy all the spanish people that works there dont do anything but walk around the store doesn't help any customers with anything in the store dont speak or understand English and even dont know where the products in the store are or what your talking about then they have the only black kid in working in the store at the register by himself while they stand on the said laughing and talking within each other
Ms Ginny
2023-05
Best Family Dollar I’ve been to so far. Staff is extremely nice and store is spacious and clean. Prices are VERY reasonable!
Ze'Miyah “yaya”
2022-05
De’Dra was her name I think . New and so nice im so sorry u had to experience the rude ness off my family member can the manager please tell her I’m so sorry
My Life
2018-05
Terrible service and dirty store. I went there a few months back about 10 min before closing time and they would not serve me. They had the doors locked with customers still inside. I would recommend any other family dollar except this location.
Islam Moslemism
2018-05
Wilbur works with you . The supervisor that we all know doesn't mind working . Very helpful . Sometimes lines may be backed up but the service is pretty damn great
Mark S Hammond
2019-05
Trash in the aisles, fire Department needs to enforce code violations. Rude management, making comments about customers, about staff, and about how badass they are in life. This location needs help!
Ben Shur
2019-05
Great store, has the necessities! Prices are reasonable. Could use more frozen food. Friendly staff and a decent selection.
Cynthia Parson
2018-05
I used a bogo coupon plus a $5.00 off a $25.00 purchase . My original order was $33 and change ,after discounts $25.17 . Hint l only brought what l had on list (planned).I'm not a coupon queen , and I had a good shopping trip .
GaLaXy QuEeN
2021-05
They do not answer there phone but had good quality items and there never that busy to not answer the phones so I suggest to either phone pick up the phone or hire more workers
Rene Freeman
2021-05
The new staff is friendlier. The store is better organized and they finally are getting more merchandise!!
Raymond Newport
2018-05
The workers are extremely friendly and helpful. We laugh and tell jokes and talk about how each other is doing
Giselle Figueroa
2022-05
Thank you for your service in Family Dollar the person that help me did a great job
John Carter
2022-05
They have remodeled the store and have new management and it is GREAT
Greer Joshua
2022-05
Wonderful customer service the location looks wonderful in clean
Barb Smith
2018-05
Disappointing.it will be closing soon. Used to. Love getting odds and ends here for super cheap
Prophet Daphne Perry-Harrington
2021-05
Dirty, boxes everywhere, no one said 'hello' to me cashier looked like he didn't even work there.
Stephanie Mein
2022-05
Don't have a lot of stuff assuming hard to get deliverys
Claudene Dixon-Banks
2020-05
Nice selection of products but need more cashiers
Tony B
2018-05
The female associate with the blue hair should never have a position involving customer service!
Christopher Nuciola
2022-05
Good customer service and good merchandise with good people 😄👍
Kayshawn Ingram
2022-05
I like how they got stuff that we want for dinner & breakfast
Senetha Battle
2018-05
Good for low income one of my go to places.
Moammar Saeed
2023-05
Best manager in a long time
Marilis Ortiz
2018-05
Long lines. Most of the time only one cashier. Only one employee speaks spanish.
David Seigler
2017-05
Always a smile and a hello when you walk in. But they need more cashiers.
Phi1lipO94
2018-05
The only problem is the location (very ghetto) and long lines almost always.
Scott Winkler
2023-05
Closest real store I have to my address
Cheri . C
2022-05
Good for quick trip and cheap
Dana Brown
2022-05
Excellent management and customer service!
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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