4.1 (220)
1516 W Ridge Rd, Rochester, NY 14615
(585) 867-8329
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
BJean Gammi
2022-05
31 Jul '21I usually enjoy my trips to the Dollar Tree but 'TRIP' is the operative word here. There was trash all over the store!! I ended up spending most of my time looking down to keep from tripping over the trash. I did buy a few things although I got tired of trying to keep my footing so I purchased my items and left thecart obstacle course instead of looking at anything else.
jeffery hermans
2023-12
employee big girl with green hoodie lashes and makeup at checkout was on her phone while i waited to be called up and did not speak to me nearly at all and acted like i was an inconvenience to her
Eva Alligood
2024-01
I 🖤 the Dollar Tree. Everything i needed today was available. Shelves were being restocked. Friendly and helpful staff. Prices for most items are still $1.25. Nice!
Nita Wellborn
2023-12
Store very old and unorganized lines of customers with 1 cashier.mgr has attitude not my place to shop wont return
Ken Goodman
2019-05
The Stone Ridge location in Greece, NY is large with awide, well stocked selection and a friendly staff on the Sunday I was there. I also found a seasonal item, that we couldn't find other locations. This is an improvement on Sunday visit I had several months ago.
Laura Schneider
2023-08
The dollar tree has reopened. Newly remodeled, more variety and stocked! So happy it's back in the neighborhood. This location has added a new dollar tree plus section. Higher quality items for $3-$5.
Abeer Mustafa
2023-05
Its a nice dollar tree. Well stocked and checkout was faster than other dollar tree. One of the cleaning isle was closed down for some reason.Parking is ample and the enterance door is on the left side.
Claudene Dixon-Banks
2024-01
Great customer service and they are very nice
tigger Lynn
2022-05
This store is the BEST!! Dollar store. Ridge road lowes plaza in greece. This store is so organized. So neat you walk in and can find anything you need. The employees are nice! The past manager Michelle was great! The store always looked awesome and things got ruff for a lite bit the store was trashed and they went through a ruff patch and then they found a new manager Joe is making the store look awesome again! Good job to the dollar store team you guys are awesome store looks great you all deserve better pay for all you do honestly. The only thing I say is you gotta hire more people coming from somone who has worked in retail for so long you guys have gotta get more help. A few on register and people working on the floor straightening the store and giving customer service. It gets to crazy in there gotta have more help. Don't say ya can't afford it you can't afford not to.
J Hoover
2021-05
Employees seem good, but they seem understaffed. Whatever I've been here on the weekend to the line has been insanely long waiting for people to check out and there's usually one or two cash registers open on their busiest day. This is especially bad during the pandemic when you have a huge line of people just standing next to each other waiting to check out not all of whom are socially distancing, but even without the pandemic this would be annoying.
Danielle Rector
2022-05
This used to be my favorite Dollar General, sadly its gone down hill over the years. The store is always a mess and shelves are regularly empty and out of stock. And they are usually one of the last locations to put out new items. I was going to stop in there the other day but they had a small sign on the door stating they were out of bags and you needed to bring your own, then i walked in to a mess and boxes just stacked in isles. I ended up leaving pretty quickly and going to a different smaller location. They never have enough staff working and the ones who are arent always helpful or friendly anymore. Makes me sad because its the biggest Dollar General in my area.
Denise Pittinaro
2019-05
This Dollar Tree location is a fantastic a very clean very well-organized Dollar Store. Customer service was fantastic. Cash registers were no wait. Clientele was very pleasant. Lots of handicap parking available in front of the store.
Yello’e Karma
2021-05
Takes forever to get out of this store. The cashiers are slow and never have any help and the store is always a mess. If y’all need help just say that and hire some folks. I come in to grab one thing and stand in line longer then the time I spend in the store. Get it together‼️
Rochelle Torre
2021-05
The absolute worst experience I have ever had shopping anywhere in my 45 years of existence. The cashiers were swearing and rolling their eyes at customers. Customers had no clue what wearing a mask meant because I was the only one in there that actually had my nose and mouth covered. There were two employees not wearing masks at all. Will never return to this establishment again and hope others will think twice before entering. Not sure if they even have a leadership team because not one I person cared about the store or the people in it.
Maritza Angulo
2024-01
Stock good with many !!different items
Mary Myers
2021-05
I bought a box of Advil and it is not in the bag. I have a headache and really do not want to go back. Also I wish the line to the checkout were set up differently. May arrows on the floor , last week when I was in the checkout a woman cut ahead of the person ahead of me. The customer looked right at me and her daughter paid for her purchase separately which made the wait time longer.
Rochelle Curtis
2022-05
Dollar Tree was good the store was very stocked Saturday afternoon everyone buying getting what they need the cashiers were working hard to get the people out moving quickly no complaint with my shopping experience
J Love
2019-05
Just came from there today. I had a lot of things to buy. A customer approached the cashier Zory and asked her if she couldn't stand when customers have so many items and she agreed with her and commented on it. It made me feel bad for even coming there. But I am helping YOU ZORY keep your job. You better thank God for the income you do have because someone will take your spot in a second. I will go to the dollar store by Joanns from now on. You guys have lost a customer.
Maria Grego
2019-05
There are so many good quality things that people search for and cannot find at more expensive stores: such as car was plus car wash sponge. Not all rich people want to waste money on Super Kisses at Delta Sonic. Plus all the cleaning products, plates, etc. Today I bought toothbrushes that come with travel cases, for 1$.
Chris Mumpton
2021-05
You can find some good stuff here for a dollar but constantly out of stock (not reliable) and they always have long lines. It's good to browsing but I wouldn't bank on them having that 1 specific item you need.
Michael Sortino
2023-05
There are some very good buys at this store. Great stocking stuffers, and Christmas wrap and decorations at very low prices.
Milly Lamp
2019-05
It's Dollar tree. What's more to say. This like the others typically only have one cash register open but the staff is nice and will take care of you if they are free. A lot to choose from, the good stuff is usually hidden. Lol. It's my favorite store.
Joseph Pulcher
2022-05
Always enjoyed shopping at the Dollar tree where everything was a dollar. Now everything is a $1.25. Extremely disappointed. Absolutely will be shopping more at Walmart Supercenter and Aldis for many things.
Angel Lugo (YeaitsAngel)
2017-05
I work at toysrus, I came in here to grab some drinks and a snack on my lunch break... i spent 10 minutes of my break standing in line while 1cashier rang people up , mind you there was an older lady standing there sorting carts for like 5 minutes before deciding to jump on register. I asked why they didnt have more cashiers and one lady told me someone was in the office on the phone or counting drawers or something whatever the case is, middle of the day on easter weekend you should have enough coverage
Cindy Calloway
2020-05
I have been going to this store a long time and have always bought alot from there...the cashier's are always helpful and nice but the one thing I have noticed today was in the drink and food isles had so many open boxes and many objects missing which kinda turned me off and cut my shopping short you will need security soon
David Vilinsky
2023-05
Have most essentials that you need for a quick stop. All priced fairly, good friendly and efficient staff.
Boris “Tony Starks” Carlos
2023-05
Good 👍! Clean friendly helpful costumer service employees x
David Piniewski
2022-05
I purchase the birthday cards I needed but the store was in a bit of disarray due to the fact that they were moving the artificial flower display all around but the most annoying thing today was the fact that they only had one cashier working and the cash outline was quite long
David Gillitzer
2019-05
Wasn't a bad experience. Im staying in a hotel near by. The part that was bad is the cashier's would lose a race with a turtle with no legs....thats how slow they are.
James N Johnson
2019-05
Nice staff &a great place. to get your Friskies can foods &kitty toys.--greating cards frozen dinners --bread. A Nice experience.. J.
Monday | 9 AM-10 PM |
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Tuesday | 9 AM-10 PM |
Wednesday | 9 AM-10 PM |
Thursday | 9 AM-10 PM |
Friday | 9 AM-10 PM |
Saturday | 9 AM-10 PM |
Sunday | 9 AM-9 PM |
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