Pet Country USA

4.1 (92)

6830 US-9, Rhinebeck, NY 12572
(845) 876-9000

Claimed
Pet supply store
Pet store

Accessibility

  • Wheelchair accessible entrance

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Rose Kranker

2023-05

I found the two gentlemen men that run the store to be very helpful. The prices on dry dog foods are comparible to most online sites, and pet stores. There are some prices that are higher but the real estate prices in Rhinebeck are very high. I appreciate a good local pet store with variety.drive

Steve Perez

2023-05

Nice variety of stock food, treats and other items. Prices are good and the staff is okay. I would have given 4 stars if they would hand me my debit card back in my hand as I gave it to them when I pay, instead of putting on the countertop. A bit rude IMO....

Joan Coleman

2023-05

This store has it all. Huge store, spotless clean, variety of all products. The man that helped us was very helpful, knew his product, where to find what ever we were looking for. He was pleasant and kind. Will definitely go back there.

Amy Mingasson

2023-05

A huge selection of food, toys, items for pets of all kinds.

Lily Crawford

2022-05

Went to get my kitty some over-the-counter anxiety meds. They had a good selection and had excellent customer service, helping me pick out the right medication. Also was pleasantly surprised by all the options they had for other cat supplies. Will definitely be coming back for all my cat-related needs!

Heidi Johnson

2022-05

Arrived 10 minutes before closing. Owner said "you'd better hurry up", complete with huffy breath and eye roll. Went to PetSmart instead and spent $130. Too bad because I do prefer to shop locally, but apparently they don't need my business.

Stellar Patrice

2023-05

Please update your hours of service - completely unprofessional to have listed hours of when you are open on your front sign when you’re not - three times I have driven before 6 to see your establishment closed to my dismay . I suggest that you take down your sign with dates and times in the front of your business because that clearly is not pertinent to your work schedules.

Steve in NEPA

2023-05

We love this store, and go out of our way to patronize it for our three cats. Great selection of both food and toys, and a truly superb staff.

NatureLovin Mommy23

2023-05

This store is awesome! So many good products, very organized, clean & friendly staff

Michael M

2022-05

Great locally owned and run pet store for all your pet supplies. They've always been great for us any time we need something.

Anthony Mechcatie

2019-05

I strongly recommend this location for all of your pet needs everything fro pet food to pet supplies and beyond. The owners are friendly and professional and take great pride in their location and offer the best pricing of anyone in the area. You will get much better products at the best pricing here over any alternative in the area .

carol wesolowski

2019-05

Store has everything. Very nice but sales person was very unfriendly this may just stop me from going back asked about finding chewy food because cat having hard time chewing told them i give can food too he stated well if you.dont want your cat to die you better cont giving it can...

D.J. Mack

2018-05

Visited this store 3 times. Never will again. I dont know why people like this would open a pet store... Not once did they acknowledge my dog offer a treat or even act remotely friendly. Oh and for your trouble you will pay 40% more than national chains. Last straw was waiting 20 minutes for store to open (sign said 9) and no one showed up. Clearly a failing business and I can see why. Giving one star because ( - 5) stars is not a choice.

John Morgan

2020-05

The worst customer service I have encountered in my life!! Absolutely the most Rude guy behind the counter (the younger guy) and I will NEVER EVER be returning to that store, which is sad because they had pretty nice things for pets!!

Foster McLaughlin

2019-05

They have some of the brands that I like and trust. A decent selection of dog accessories and supplies. If I needed something in a pinch it's a good place to go.

Toni Francis

2016-05

We went there on Saturday to find a small net and a bowl because my daughter won two goldfish at the Dutchess County Fair, but they were closed at 4:00. Their sign said they were supposed to be open until 5 or 6. Hope everything is ok, there.

Heather Killmer

2022-05

The best local pet store they have everything you need for all animals pet or wild life. The best varieties of all food,beds toys and other stuff.

L Olszewski

2017-05

For all the creatures great and small that we love so much. The best selection in town. Such a pleasant place to shop.

Rennie Yenarg

2023-05

Always a pleasure coming here my dogs love the store as we do.

Lynne Meloccaro

2017-05

Great selection of food and supplies, and reasonably priced. A welcome alternative to the box pet supply stores across the river. Just wish they were open on Tuesdays...

Mari Amini

2021-05

They're extremely rude. Furthermore they’re never open when they say they are. They close hours early. It’s like they have no manager and whoever runs the cash register does whatever they want. If they want to close early, they close. If they’re obnoxious, they’re obnoxious.

Tara Albertson

2018-05

Never thrilled with the level of service in this store. They're not appreciative of my business. I'll go there in a pinch but not my first choice

Chris Brown

2022-05

Such nice, funny people who run this store. It's a pleasure shopping there.

RAVI MANGAT

2019-05

Good selection of dog food. Very unfriendly staff. No enthusiasm. Need customer service training and basic manners training.

Lisa Bretherick

2017-05

great selection of quality dog foods; prices are same as elsewhere so love supporting this local business

Laura Withrow

2017-05

Have a hard time finding grain free treats for my cat, and here they have so many to choose from! Glad we decided to stop in!

Thomas S. Johnson

2023-05

Went in inquiring on certain products, like butterfly paraphernalia which they didn't have.

Mary Howard

2019-05

Store clean, lots of merchandise but a little higher priced then other places. I still go there for the convience.

AnguisLeare

2020-05

Very nice workers, very helpful. Kinda overpriced though. Other than that, amazing

D B

2023-08

Close-out sale going on. So sad.

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